a partner at wilmer hale be a, and we're goi talk about what businesses can do when they recognize a cyber threat and the measures that they should put in place. please, welcome, bob. [ applause ] >> you've had the opportunity to listen to a few panels this morning and the discussion with the admiral. what is your biggest -- >> when are we going to get to cyber security? [ applause ] >> you know, just for you i'm going to start there. what is the biggest issue facing corporate america right now when it comes to cyber security? what's the biggest -- >> a lack of understanding of the area, the issues, and a policy or a practice generally of ceos and top management to delegate problems, and not recognizing the depth of the challenging and how swiftly a cyber attack can cut your reputation down. and not anticipating, not knowing this arena, it's very difficult for them to come up with an organizational structure that will immediately elevate those facts that could lead to substantial damage in the corporation. i look at what happened to me in the bureau and one of the mistakes i made was in upgrading our information technology, for instance. >> how was that a mistake?