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Nov 12, 2014
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can i talk about bob mcdonald. they took him from proctor and gamble. the guy ran the tide brand and ran that up into a huge p & g product. he saw them going from over the counter stuff and made that transition like it was nothing. you've got to commend them for picking the right guy, hopefully he didn't get pushed back from all the bureaucrats. if you let this guy go, you probably could fix va pretty quickly. >> if he's a veteran himself, and so he comes back to it, maybe this will help other people realize the problem solving nature. >> when you see the emotions he speaks about the veterans, he deeply wants to fix this seemingly intractable problem. this is not an easy job. i'm very pleased with his selection, i know he's a man that's going stay the course and make sure it gets done. hopefully with the new legislation that's gone through, he's able to make some changes, there's a whole host of problems, not being able to hire enough people, not getting rid of the top tier levels. to the discovery that there were defective medical devices being used on
can i talk about bob mcdonald. they took him from proctor and gamble. the guy ran the tide brand and ran that up into a huge p & g product. he saw them going from over the counter stuff and made that transition like it was nothing. you've got to commend them for picking the right guy, hopefully he didn't get pushed back from all the bureaucrats. if you let this guy go, you probably could fix va pretty quickly. >> if he's a veteran himself, and so he comes back to it, maybe this will...
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Nov 10, 2014
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not the v.a., but bob mcdonald-- what do you owe these veterans? >> mcdonald: well, this... personal, because i served with a lot of these guys. and we were in very dangerous situations. and anytime you jump out of an airplane in a parachute, you're putting your life in danger. and as a jump master, you're checking that person's equipment, and their life is reliant on yours. that's the kind of relationships you create. those are the relationships that drive me to do this. >> welcome to the cbs sports update fred by pacific life i'm james brown with scores from around the nfl today. detroit moves to 7-2 for the first time in 21 years. the jets force four turnovers and end their eight-game slide. kc wins their fourth straight the keep pace in the a.f.c. west. the niners snap a two-game skid with an overtime win over the saints. trormt tosses three scores as dallas rolls in london. atlanta moves to within a game of first in the n.f.c. south. for more sports news and information, go to cbssports.com. the future to life. for more than 145 years, pacific life has been helping fami
not the v.a., but bob mcdonald-- what do you owe these veterans? >> mcdonald: well, this... personal, because i served with a lot of these guys. and we were in very dangerous situations. and anytime you jump out of an airplane in a parachute, you're putting your life in danger. and as a jump master, you're checking that person's equipment, and their life is reliant on yours. that's the kind of relationships you create. those are the relationships that drive me to do this. >> welcome...
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Nov 11, 2014
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>> we think bob mcdonald has the toughest job in washington, d.c. and ultimately the question is can he implement this plan fast enough to have the impact it needs to have on our customers, veterans. >> reporter: veterans whose faith in government has been shaken by scandal. peter alexander, nbc news, washington. >>> president obama joining other world leaders at the apec summit in beijing. the group photo brought another test of his strained relationship with russian president vladimir putin. the two had a brief conversation according to aides. president obama will meet with china's president on wednesday. this trip will also include visits to myanmar and australia. >>> late word tonight from new york state health investigators about what really went on inside that doctor's office when joan rivers went into cardiac arrest. this will have a big impact on the medical community because some of the details are shocking. some of them speculated about but not confirmed until right now. nbc's stephanie gosk is here with us. stephanie, good evening. >> goo
>> we think bob mcdonald has the toughest job in washington, d.c. and ultimately the question is can he implement this plan fast enough to have the impact it needs to have on our customers, veterans. >> reporter: veterans whose faith in government has been shaken by scandal. peter alexander, nbc news, washington. >>> president obama joining other world leaders at the apec summit in beijing. the group photo brought another test of his strained relationship with russian...
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Nov 10, 2014
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bob mcdonald's a veteran who used the v.a. he's come from the outside, and says the focus needs to be on the customer, and customer care. >> we have set our sights on three non-negotiable goals. first, is to rebuild trust, rebuild trust with veterans, and with stakeholders. second is to improve service delivery, focussing only on veteran outcomes. third is to set a course for long-term reform. >>> bob mcdonald hopes to hire 28,000 medical professionals. not something that can be done overnight. he's visiting medical scores, painting a positive picture of the future, and offering student loan forgiveness. other elements of the plan - trying to streamline what veterans face online, instead of multiple websites. simplifying the interface, and getting feedback, considering them the customers, and trying to basically meet their needs better >>> will there be a reaction from the white house, congress or veterans' affairs groups to mcdonald's re-organisation plan. >> we are hearing that some are glad to hear the changes, but it's how
bob mcdonald's a veteran who used the v.a. he's come from the outside, and says the focus needs to be on the customer, and customer care. >> we have set our sights on three non-negotiable goals. first, is to rebuild trust, rebuild trust with veterans, and with stakeholders. second is to improve service delivery, focussing only on veteran outcomes. third is to set a course for long-term reform. >>> bob mcdonald hopes to hire 28,000 medical professionals. not something that can be...
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Nov 10, 2014
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secretary bob mcdonald in an interview for "60 minutes." >> it would be as if you took a white sheet of paper and you said, rather than cobbling this thing together over more than 40, 50 years, what would you like it to look like? >> pelley: bob mcdonald told us the reorganization will streamline management and the way veterans get their benefits, everything from college loans to mortgages to health care to burial plots. >> right now they face nine different organization structures across the country. so they don't know where to go, and if they do find somebody to go to, that person may be an espert in benefits, but not an expert in health care. >> pelley: he plans to hire a corporate executive this month to oversee changes in the benefits process and to cut down the v.a.'s dozen web sites into just one. the goal is for patients to see a doctor no later than 30 days after scheduling an appointment. the v.a. has also started disciplinary action against more than 40 employees accused of neglect or hiding those long wait lists, and 5,400 more workers face punishment for wrongdoing unrel
secretary bob mcdonald in an interview for "60 minutes." >> it would be as if you took a white sheet of paper and you said, rather than cobbling this thing together over more than 40, 50 years, what would you like it to look like? >> pelley: bob mcdonald told us the reorganization will streamline management and the way veterans get their benefits, everything from college loans to mortgages to health care to burial plots. >> right now they face nine different...
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bob mcdonald just sat down with "60 minutes" for his first interview. he's the former c.e.o. of procter & gamble, the world's largest consumer products company. he took over v.a. in july, after it was discovered that managers had kept phony waiting lists that showed vets getting medical appointments in 14 days when in reality, they had been kept waiting more than a year. if a thousand people need to go, give me a sense of what are some of the things that they did? >> well, we're simplistically talking about people who violated our values. >> pelley: and those values are what? >> integrity. it's advocacy. it's respect. it's excellence. these are the things that we try to do for our veterans. >> pelley: but bob mcdonald can't write 1,000 pink slips right now. he's discovering how different the capitol is from capitalism. to fire a government manager he has to put together a case and prove it to an administrative judge. >> scott, the reason this is-- the reason this is okay in some respects is that a lot-- >> pelley: a lot of people think it's not okay, that if people lied and p
bob mcdonald just sat down with "60 minutes" for his first interview. he's the former c.e.o. of procter & gamble, the world's largest consumer products company. he took over v.a. in july, after it was discovered that managers had kept phony waiting lists that showed vets getting medical appointments in 14 days when in reality, they had been kept waiting more than a year. if a thousand people need to go, give me a sense of what are some of the things that they did? >> well,...
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. >> sector of the va bob mcdonald -- >> it's like j.j.brams "star trek." >> plus the ceo and president of the ford motor company mark fields with a big announcement for his company on "morning joe." also ahead who should play edward snowden in the adaptation of his life. we'll tell you what actor has signed up for the role. how this corvette ended up in the delaware river. we'll be right back. how much money do you have in your pocket right now? i have $40, $21. could something that small make an impact on something as big as your retirement? i don't think so. well if you start putting that towards your retirement every week and let it grow over time, for twenty to thirty years, that retirement challenge might not seem so big after all. ♪ do solemnly swear that i will support and defend the constitution of the united states against all enemies foreign and domestic... ♪ ♪ ♪ >>> take a look at the morning papers. the "new york times" later morning the new york city doctor infected with ebola will be released from tramt. officials at bellevu
. >> sector of the va bob mcdonald -- >> it's like j.j.brams "star trek." >> plus the ceo and president of the ford motor company mark fields with a big announcement for his company on "morning joe." also ahead who should play edward snowden in the adaptation of his life. we'll tell you what actor has signed up for the role. how this corvette ended up in the delaware river. we'll be right back. how much money do you have in your pocket right now? i have...
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you know bob mcdonald well, i believe.ant to ask you relative to the department of veterans affairs being in the news of late and the firings that have happened and more that may take place. is the v.a. on the right track at this point? >> yeah. it was on the wrong track before. i think bob mcdonald would not have taken the job had he not had some concessions from the white house. i think even from congress about what he can do. for example, he can fire people now and the previous secretary couldn't do that. i think he also has the authority to do a wide variety of restructuring moves which will stream line the organization. at the end of the day it is a big bureiocracy and will never be completely responsive and responsible. this guy is going to do whatever he can to make it right. >> grateful for your service and your time today. we'll talk to you soon. >> you bet. >>> final trades up next. the day we give you hope. relief. a cure. today, we believe every life deserves world-class care. as one of the top four hospitals i
you know bob mcdonald well, i believe.ant to ask you relative to the department of veterans affairs being in the news of late and the firings that have happened and more that may take place. is the v.a. on the right track at this point? >> yeah. it was on the wrong track before. i think bob mcdonald would not have taken the job had he not had some concessions from the white house. i think even from congress about what he can do. for example, he can fire people now and the previous...
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but bob mcdonald is a really tough guy.e ran proctor and gamble, a graduate of the military academy and i think he knows what to do in a large bureaucracy like that and i think he will do a good job. >> looking overseas, the third rail is this sending troops into iraq. president obama sent force but flatly rejects sending troops into combat. what do you think of these force. >> one level of analysis i think it's disingenuous to say we will only send advisors and they won't be in combat. >> i was an advisor and in combat all the time. if we're going to be with the indigeno indigenous force and train them we will be in combat. it's silly to say we will not. >> why do we do that then? why do we call them advisors when we know that's not all they're doing. >> it's public relations. i think the administration is not entirely clear in its own mind what its strategic objective is. think about it. we will send advisors to train indigenous troops to do what? well, to defend themselves? when is that going to be done? i don't think an
but bob mcdonald is a really tough guy.e ran proctor and gamble, a graduate of the military academy and i think he knows what to do in a large bureaucracy like that and i think he will do a good job. >> looking overseas, the third rail is this sending troops into iraq. president obama sent force but flatly rejects sending troops into combat. what do you think of these force. >> one level of analysis i think it's disingenuous to say we will only send advisors and they won't be in...
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secretary bob mcdonald indicates the v.a.now on the cusp of removing those hundreds of senior executives responsible for the culture of poor care and excessive wait times at v.a. hospitals. the reason it's taken so long? just what you said, firing people in the federal government is laborious. administrative judges must approve procedures and employees have the right to appeal. it's a us from straight for mcdonald given the hardship that incompetent care imposed on vets. >> i was incensed. i was incensed. our veterans have earned these benefits. they earn them with their lives in danger. >> reporter: in a live streaming seminar at the washington post today on veterans hiring, mcdonald said that the v.a. is making progress in other areas. >> we've cut the disability claims backlog by 60% in the last 20 months. we've completed 1.3 million claims for veterans in 2014. that's 150,000 more than last year. veterans give v.a. health care higher ratings than patients at most private hospitals. >> reporter: the hardest part of mcdonal
secretary bob mcdonald indicates the v.a.now on the cusp of removing those hundreds of senior executives responsible for the culture of poor care and excessive wait times at v.a. hospitals. the reason it's taken so long? just what you said, firing people in the federal government is laborious. administrative judges must approve procedures and employees have the right to appeal. it's a us from straight for mcdonald given the hardship that incompetent care imposed on vets. >> i was...
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needs to hire over the next decade or so 28,000 or so doctors and nurses and bob mcdonald has been touringctually, ashleigh, going to medical schools trying to capture these kids and saying, coming to the v.a., work for us, we'll forgive some of your student loans if you work for us. they need people who will deliver the service. he wants to treat every veteran as a customer of the v.a. and he's trying to bring that model to the veterans administration. >> turns out, drew, he probably offered them really big job security. it's unbelievable. >> yeah. >> you are so great. thank you for doing this incredible work, especially with tomorrow being veterans day. >> thanks to you will a of the veterans, for crying out loud. >> thank you. you nailed it. hopefully they will get it now. >>> by the way, as drew finishes up this program, secretary of veterans affairs, bob mcdonald, he'll be live in the next hour with our colleague, wolf blitzer. >>> so it's been approved for medicinal purposes and i'm talking about weed. what is the future of pot? in the next block, you're about to find out how angel i
needs to hire over the next decade or so 28,000 or so doctors and nurses and bob mcdonald has been touringctually, ashleigh, going to medical schools trying to capture these kids and saying, coming to the v.a., work for us, we'll forgive some of your student loans if you work for us. they need people who will deliver the service. he wants to treat every veteran as a customer of the v.a. and he's trying to bring that model to the veterans administration. >> turns out, drew, he probably...
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. >> reporter: when bob mcdonald and picked to clean up the mess, he knew he had his work cut out for him. he had no medical experience, but as the retired chief executive of procter & gamble, he knows how to run a big organization. now after three months on the job he's ready to act. as the nation prepares to observe veterans day, the new head is laying out an ambitious plan to rebuild trust while improving va hospitals and clinics around the country. >> right now the department of veterans affairs has before it perhaps the greatest opportunity to enharass care for veterans in its history. >> reporter: the va has been realing from revelations of overwhelmed hospitals and secret wait lists, which infuriated members of congress and veterans alike. bob wheeler who worked at the va spoke to al jazeera earlier this year. >> as aformer employee and veteran, i believe that any waiting list, especially hidden and secret is a travesty. there's no excuse for it to happen. >> seeking to send a message of accountability, he's discharging 35 officials and targeting another 1 # -- 1,000 for possib
. >> reporter: when bob mcdonald and picked to clean up the mess, he knew he had his work cut out for him. he had no medical experience, but as the retired chief executive of procter & gamble, he knows how to run a big organization. now after three months on the job he's ready to act. as the nation prepares to observe veterans day, the new head is laying out an ambitious plan to rebuild trust while improving va hospitals and clinics around the country. >> right now the...
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this morning bob mcdonald told reporters right now massive overhaul is underway to make access to care. less paperwork and more health care providers and they're saying more transparency now. the changes come after revelations that vets were waiting up to a year just to see a drp. the delays were often hidden. mcdonald said disciplinary action is coming. how many employees do you think should be fired? >> the report we've passed up to the senate committee and house committee tells about 35 names on it. i have another report that has over a thousand. >> if a thousand people need to go. give me a sense of the things they did. >> simplistically talking about people who violated our values. >> joining me now alex nicholson, legislative director of iraq and afghanistan veteran's of america. thank you for joining us. we've had a lengthy investigation here. are you at all impressed or optimistic about the things we've heard on the service which includes a disciplinary action against about a thousand people. >> bob mcdonald has been a breath of fresh air. he's taking aggressive action. but, yo
this morning bob mcdonald told reporters right now massive overhaul is underway to make access to care. less paperwork and more health care providers and they're saying more transparency now. the changes come after revelations that vets were waiting up to a year just to see a drp. the delays were often hidden. mcdonald said disciplinary action is coming. how many employees do you think should be fired? >> the report we've passed up to the senate committee and house committee tells about...
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bob mcdonald, thank you for your time. >> thank you very much. i read you want to fire a thousand people at va. how are you are going to do that. >> what i said is, we have disciplinary actions against people in place who violated our core values. they are with the i-care acronym pin i wear and employees there. i stands for integrity. those individuals val did not value of integrity we're seeking disciplinary action against. bill: as manager, you know this better than anyone working at proctor & gamble, is it the fat you want to trim? is it irresponsibility? is the lack of doing an effective job? is it all of that. >> we're in customer service business. we have 22 million veterans in this country. we serve nine million veterans in the health care system. we want to improve that system to better care for veterans. so values, the mission, are very important. one of my very first days i asked every employee to sit with their leader, talk about the mission and recommit themselves to it. if we have an individual who violated our values, we're going to
bob mcdonald, thank you for your time. >> thank you very much. i read you want to fire a thousand people at va. how are you are going to do that. >> what i said is, we have disciplinary actions against people in place who violated our core values. they are with the i-care acronym pin i wear and employees there. i stands for integrity. those individuals val did not value of integrity we're seeking disciplinary action against. bill: as manager, you know this better than anyone working...
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Nov 8, 2014
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. >> i have gotten to know bob mcdonald in the last couple of months. i like him very much. sloan his assistant gibson are working really, really hard. v.a. is a huge system and you can't bring change overnight. i think what bob is talking about, what the secretary is talking about is you can fire anybody but you don't want to lose on appeals.
. >> i have gotten to know bob mcdonald in the last couple of months. i like him very much. sloan his assistant gibson are working really, really hard. v.a. is a huge system and you can't bring change overnight. i think what bob is talking about, what the secretary is talking about is you can fire anybody but you don't want to lose on appeals.
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reporter: not too many people are envious of the secretary of the department of veterans affair, bob mcdonald. why? took you one year to get an appointment? >> actually, a little over a year. >> reporter: because the former procter & gamble ceo has to figure out how to tackle issues like this. but he says he viewed the problems as opportunities. >> the v.a. can accomplish more things now than it could ever have accomplished before. >> reporter: he calls this the road to veterans day plan, the biggest reorganization in the department's history. >> we set our sights on three nonnegotiable goals. first is to rebuild trust. >> reporter: referring to those that use the v.a. as stakeholders and customers, mcdonald's private sector background comes through in more ways than one. his second and third nonnegotiable goals are setting the standard for excellence and reform. but excellence comes at a steep price. from the veterans choice and accountability act alone passed in the summer, $5 billion were allocated towards hiring more medical staff, another $10 billion to fund additional purchase care. the
reporter: not too many people are envious of the secretary of the department of veterans affair, bob mcdonald. why? took you one year to get an appointment? >> actually, a little over a year. >> reporter: because the former procter & gamble ceo has to figure out how to tackle issues like this. but he says he viewed the problems as opportunities. >> the v.a. can accomplish more things now than it could ever have accomplished before. >> reporter: he calls this the road...
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. >> reporter: but bob mcdonald can't write pink slips right now. to fire a government manager he has to put together a case and prove it to an administrative judge. >> scott, the reason this is okay in some respects is that -- >> a lot of people think it's not okay that they should be cleared out. >> absolutely. but we've got to to make it stick. >> how do you mean? >> we propose the action the judge rules, and the vilk has time to appeal. that's why we have a lot of people on administrative leave. we've moved them out because we don't want any harm to our veterans. >> tomorrow on "60 minutes" bob mcdonald explains the reorganization of the biggest system. >>> also tomorrow the germans will celebrate the anniversary of the fall of the biggest wall. the wall snaked for more than 25 miles across berlin dividing the communist ruled east from the isolated democratic west. a potent symbol of the cold war. charlie d'agata has more from london. >> reporter: 8,000 illuminated balloons lit up city sidewalks a new ber len wall to mark 25 years since it was b
. >> reporter: but bob mcdonald can't write pink slips right now. to fire a government manager he has to put together a case and prove it to an administrative judge. >> scott, the reason this is okay in some respects is that -- >> a lot of people think it's not okay that they should be cleared out. >> absolutely. but we've got to to make it stick. >> how do you mean? >> we propose the action the judge rules, and the vilk has time to appeal. that's why we have...
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in 2005, attorney general's race a recount confirmed bob mcdonald had defeated by 360 votes. >> it was a very big night for republicans across the country. they picked up seats in montana, south dakota, arkansas, west virginia, north carolina, colorado and iowa. the victories have given the gop control of the senate. late today, president obama said he will work with republican leaders but he does not appear ready to abandon his agenda. steve handlesman is at the white house with more. >> you know there's democratic finger-pointing. some came today from a top aide to harry reid who blames president obama to the defeats yesterday that will demote reid to senate minority leader. at the white house, the president himself did not take responsibility. president obama does not believe yesterday's democratic defeat was his fault. >> still, as president, i have a unique responsibility to try and make this town work. so to everyone who voted, i want you to know i hear you. >> reporter: he said he will work with republicans but push his agenda. what we're going to make sure we do is reach out to
in 2005, attorney general's race a recount confirmed bob mcdonald had defeated by 360 votes. >> it was a very big night for republicans across the country. they picked up seats in montana, south dakota, arkansas, west virginia, north carolina, colorado and iowa. the victories have given the gop control of the senate. late today, president obama said he will work with republican leaders but he does not appear ready to abandon his agenda. steve handlesman is at the white house with more....
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this is va secretary bob mcdonald who took over the va after a scandal rocked it and about 1,000 peopleipline bid the new secretary after delays and waits. and were forced to wait long periods of time to receive proper health care. we'll continue to follow the developments and bring you vice president joe biden's remarks live as soon as it starts. come ♪ ♪come on yeah ♪i say yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪'cause you make me feel like a pony♪ ♪so good ♪like your pony ♪so good ♪ride the pony the sentra, with bose audio and nissanconnect technology. spread your joy. nissan. innovation that excites. [singing] ♪mony mony this is the equivalent of the and this is one soda a day over an average adult lifetime. but there's a better choice. drink more brita water. clean, refreshing, brita. alright, so this tylenol arthritis lasts 8 hours, but aleve can last 12 hours... and aleve is proven to work better on pain than tylenol arthritis. so why am i still thinking about this? how are you? aleve, proven better on pain. thank you. ordering chinese food is a very predictable experience. i o
this is va secretary bob mcdonald who took over the va after a scandal rocked it and about 1,000 peopleipline bid the new secretary after delays and waits. and were forced to wait long periods of time to receive proper health care. we'll continue to follow the developments and bring you vice president joe biden's remarks live as soon as it starts. come ♪ ♪come on yeah ♪i say yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪yeah ♪'cause you make me feel like a pony♪ ♪so good ♪like...
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. >> reporter: new veteran's administration secretary bob mcdonald made the rounds in advance of veterans day with several appearances touting a new day at the va. among the changes, thousands of employees implicated in falsifying wait times and who caused poor patient care are being disciplined. >> the top level people we have disciplinary actions against, there are 40 plus of those. we look over the last year, we have had about 5,600 different actions, some of which are already completed. >> critics ask why is it taking so long, a law passed last summer, cut the va's cumbersome appeals process to just 20 days. if a judge fails to rule within that time-- >> there are no administrative impedestrianments, congress passed a reform law that gave him all the power he needs to immediately fire senior managers for cause. >> the chairman of the house veterans affairs committee says,ish stead of embracing -- mcdonald is highlighting other progress such as integrating websites and pass words, 1.2 million authorizations for care in the private sector with new choice cards. >> the first choice cards
. >> reporter: new veteran's administration secretary bob mcdonald made the rounds in advance of veterans day with several appearances touting a new day at the va. among the changes, thousands of employees implicated in falsifying wait times and who caused poor patient care are being disciplined. >> the top level people we have disciplinary actions against, there are 40 plus of those. we look over the last year, we have had about 5,600 different actions, some of which are already...
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newly appointed veterans affairs secretary bob mcdonald cited improvements in care. >> we have developed something we call the blueprint for v.a.'snce to reestablish leader in health care and we have begun what may become the largest restructuring in the department's history. >> in nigeria, a suicide bomber disguised as a student killed nearly 50 boys at a boarding school in the town of potiskum. boko haram isroup suspected of carrying out the attack. in india, at least eight women have died and 30 others are in serious condition after receiving sterilization surgeries with infected instruments as part of a government run program. more than 80 women were reportedly operated on over a six-hour period by a single doctor. india offers free sterilizations as a way to combat population growth, often providing cash incentives that amount to the equivalent of a week's salary for the poor. outrage continues in mexico over the apparent massacre of 43 students in the southern state of guerrero. on monday protesters blocked the international airport in the resort city of acapulco for three hours af
newly appointed veterans affairs secretary bob mcdonald cited improvements in care. >> we have developed something we call the blueprint for v.a.'snce to reestablish leader in health care and we have begun what may become the largest restructuring in the department's history. >> in nigeria, a suicide bomber disguised as a student killed nearly 50 boys at a boarding school in the town of potiskum. boko haram isroup suspected of carrying out the attack. in india, at least eight women...
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>> reporter: when bob mcdonald was picked, he knew he had his work cut out for him.e retired chief executive of procter & gamble, he knows how to run a big organization, and now just over three months on the job, he is ready to act. as the nation prepares to observe veteran's day, the new head of the veteran's affairs department is laying out an ambitious plan to improve trust. >> right now the department of veteran's affairs has before it perhaps its greatest opportunity to enhance care for veterans in its history. >> reporter: the va has been reeling from allegations of mishandling. this vet spoke to al jazeera earlier this year. >> as a form employee and veteran, i honestly believe that any waiting list is [ inaudible ] there is no excuse for that to happen. >> reporter: mcdonald is discharging 35 officials and targeting another 1,000 for possible firing. >> in the case where we have had people violate the integrity, we are taking disciplinary action. >> critics say the system is underfunded and ill equipped to serve the number of veterans who served in iraq and a
>> reporter: when bob mcdonald was picked, he knew he had his work cut out for him.e retired chief executive of procter & gamble, he knows how to run a big organization, and now just over three months on the job, he is ready to act. as the nation prepares to observe veteran's day, the new head of the veteran's affairs department is laying out an ambitious plan to improve trust. >> right now the department of veteran's affairs has before it perhaps its greatest opportunity to...
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Nov 10, 2014
11/14
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he doesn't even have to have bob mcdonald go through the process. >> we have not seep the list. presidential appointees, that would infer to your opinion a presidential authorization to fire. but what if they're not? what if they're middling types or the managers you answered to. >> i think that would be disappointing. thank you for the question. i think the american people, in particular our nation's veterans-want to see real change at va, and i don't think we can get to what we want without a prosecution. this needs to send a signal to bad bureaucrats throughout the government. we're dealing with a system in our country now where we have government oligarchs who think they're above the law, before the president, above congress, and above the people. >> all i know is this administration is very big on protecting whistle-blowers when it comes to defense contractors or those who bows -- abuse the public's privileges but not when it comes to guys like you at the va who might have withed something far worse going on with the veterans. >> that's a great point. the challenge people h
he doesn't even have to have bob mcdonald go through the process. >> we have not seep the list. presidential appointees, that would infer to your opinion a presidential authorization to fire. but what if they're not? what if they're middling types or the managers you answered to. >> i think that would be disappointing. thank you for the question. i think the american people, in particular our nation's veterans-want to see real change at va, and i don't think we can get to what we...
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Nov 11, 2014
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. >> when bob mcdonald was picked to clean up the mess, he knew he had his work cut out for him.e had no experience in medical arre, but he knows how to run a large company. the new head of the veteran's affairs department is laying out an ambitious plan to rebuild trust. >> right now the department has before it perhaps its greatest opportunity to enhance care for its veterans in history. >> reporter: the va has been reeling from revelations of overwhelmed hospitals and secret wait lists. bob wheeler who alls -- also worked at the va spoke to al jazeera earlier this year. >> as a former employee and as a veteran, i believe that any waiting list is a tragedy. there is no excuse for that to happen. >> reporter: seeking to send a message of accountability, mcdonald is discharging 35 officials and targeting another 1,000 for possible firing. >> we are taking disciplinary action. >> reporter: but the problems at veteran's affairs are far deeper than a few bad apples, critics say the system is underfunded and ill equipped to handle the number of veterans who served in iraq and afghani
. >> when bob mcdonald was picked to clean up the mess, he knew he had his work cut out for him.e had no experience in medical arre, but he knows how to run a large company. the new head of the veteran's affairs department is laying out an ambitious plan to rebuild trust. >> right now the department has before it perhaps its greatest opportunity to enhance care for its veterans in history. >> reporter: the va has been reeling from revelations of overwhelmed hospitals and...
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Nov 11, 2014
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. >> when bob mcdonald was picked to clean up the v.a. mess he knew he had his work cut out. he didn't have medical experience, but as retired chief of proctor and gamble, he knows how to handle a large organization. now after three months on the job, he's prepared to act. >> the new head of the veterans affair's department is laying out a plan to rebuild trust. >> right now the department of veterans' affairs has before it a great opportunity to enhance care for veterans in its history. >> reporter: the v.a. has been reeling from overwhelmed hospitals and secret wait lists, infuriating congress and veterans. vietnam vet bob wheeler spoke to al jazeera this here. >> as a former employee and veteran, i believe that any waiting list, especially hidden, secret, is no excuse for that to happen. >> seeking to send a message of accountability, mcdonald is discharging 35 officials and targetting another 1,000 for firing. >> in a case where people violated integrity, we are taking the action. >> the problem at veterans' affairs are deeper than a few bad apples. critics say the system
. >> when bob mcdonald was picked to clean up the v.a. mess he knew he had his work cut out. he didn't have medical experience, but as retired chief of proctor and gamble, he knows how to handle a large organization. now after three months on the job, he's prepared to act. >> the new head of the veterans affair's department is laying out a plan to rebuild trust. >> right now the department of veterans' affairs has before it a great opportunity to enhance care for veterans in...
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Nov 10, 2014
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that's where secretary bob mcdonald comes from.t experience at procter & gamble trying to change the system to make the customers, the veterans, more accessible, easier to get into the v.a. and to improve a system that's been broken down. he's also trying to fire people, fire 35 people initially, maybe up to 1,000. but he said he's having a hard time doing that because of all the rules and regulations involved with the federal bureaucracy. and then he wants to hire people, as many as 28,000 doctors and nurses to fill the void that's needed within that v.a. medical system. as he said, his first 100 days, he's trying to do it. but you just can't do this fast enough because of the problems over there. >> certainly it is something that will take time. let's listen to some of what the v.a. secretary robert mcdonald said about this. >> the law says that with this level of employee, what's called a senior executive service employee, i have to propose a disciplinary action. that disciplinary action gets judged by a judicial process. and th
that's where secretary bob mcdonald comes from.t experience at procter & gamble trying to change the system to make the customers, the veterans, more accessible, easier to get into the v.a. and to improve a system that's been broken down. he's also trying to fire people, fire 35 people initially, maybe up to 1,000. but he said he's having a hard time doing that because of all the rules and regulations involved with the federal bureaucracy. and then he wants to hire people, as many as 28,000...
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Nov 6, 2014
11/14
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we have had very important recruiting gains with bob mcdonald at the v.a., with h julian castro at hud and megan snit, our new chief technology officer in the white house and john allen and rod mcclain, who are doing important things as it relates to isil and ebola. every day is an opportunity to look for more renewal, more ideas, more fresh thinking here in the white house. that's not something we do once every two years when the american people vote. it is something we do every day. >> are you going to true to root out who the official was who described the israeli leader as chicken blank. there is obviously a really bad relationship between the two countries right now in terms of that kind of -- i know you would disagree with that characterization. let's say that did not go over well. >> i sure would. >> it was never denied that somebody at a pretty senior level called netanyahu chicken blank. >> i know it didn't go over well. when i read it, i was quite angry. the president was quite angry when he read it. it didn't go over well. that's the way it was received here. we are going to
we have had very important recruiting gains with bob mcdonald at the v.a., with h julian castro at hud and megan snit, our new chief technology officer in the white house and john allen and rod mcclain, who are doing important things as it relates to isil and ebola. every day is an opportunity to look for more renewal, more ideas, more fresh thinking here in the white house. that's not something we do once every two years when the american people vote. it is something we do every day. >>...
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Nov 10, 2014
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but bob mcdonald said the process isn't taking as long as i thought it would. >> his words were, the agency is moving along as fast as it legally can. that's the problem that jessie is talking about. they can't fire these people in many cases. look. by the time they do fire and hold these people accountable, at the end of the day as republicans very often criticized, this process has moved far too slow, affected way too many people and continues to. shakeup is needed. is it too little, too late? a lot of people agree. >> i come to the issue pointed out, you've got a situation here where at least we're going forward. do we need another agency outside of this one to take a peek? not an agency but a watchdog group to make sure it gets done? >> this is not a staffing issue. this is not an h.r. issue. this is government run health care and it's not going to change because there's no incentive for any employee, no matter how good they are, to do well. look at the way the post office is set up. basically government monopolys deliver shoddy care and it's the best example we have of the singl
but bob mcdonald said the process isn't taking as long as i thought it would. >> his words were, the agency is moving along as fast as it legally can. that's the problem that jessie is talking about. they can't fire these people in many cases. look. by the time they do fire and hold these people accountable, at the end of the day as republicans very often criticized, this process has moved far too slow, affected way too many people and continues to. shakeup is needed. is it too little,...
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Nov 11, 2014
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over the course of the last several months, we had added bob mcdonald ou.dded julain ca we have added megan smith as the chief technology officer. very senior technology group from google. we will add people like ron klain and john allen. asnew voices but a continuum opposed to any sort of sense that ok, we had an election and we have to make bigger changes. >> if the bigger changes now are us firing somebody, i don't see anything like that. >> who was going to be the main contact in this differing environment with leader mcconnell? will it be vice president biden, denis mcdonough? >> the president will work very closely with the leader. you have heard things he said other day about his interactions with him over the course of time. they had a very good interaction today before the lunch. they will continue to build that. the leader has been very gracious to me over the course of my time in this job. he has developed a good working relationship with the vice president. the chief contact will be the president. >> will the vice president play in a different r
over the course of the last several months, we had added bob mcdonald ou.dded julain ca we have added megan smith as the chief technology officer. very senior technology group from google. we will add people like ron klain and john allen. asnew voices but a continuum opposed to any sort of sense that ok, we had an election and we have to make bigger changes. >> if the bigger changes now are us firing somebody, i don't see anything like that. >> who was going to be the main contact...
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Nov 7, 2014
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i had a chance to welcome, and have a conversation with our new secretary of veterans affairs, bob mcdonald who is coming from the private sector and coming from west point and extraordinary legacy of service in our armed forces and what we're already seeing is that bob is able to start skinning down the wait times for people in terms of getting appointments that they need but also building on successes that have been taking place over the last several years, reducing homelessness, for example, with our hud secretary donovan and now cast slow. we reduced veterans homelessness by 30%. a lot of that is not by virtue of new legislation. by us focusing more on these problems and managing them better and continually listening to the american people to see how we can be more helpful. there are a lot of opportunities for us to do that here today and i think we'll take an inventory of progress being made in various departments. we're also going to focus on the fact between now and the end. year there is still some immediate work that needs to be done. we have made progress in building the kind of p
i had a chance to welcome, and have a conversation with our new secretary of veterans affairs, bob mcdonald who is coming from the private sector and coming from west point and extraordinary legacy of service in our armed forces and what we're already seeing is that bob is able to start skinning down the wait times for people in terms of getting appointments that they need but also building on successes that have been taking place over the last several years, reducing homelessness, for example,...
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Nov 10, 2014
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bob mcdonald veterans administration, in the last few months.sing urban development. megan smith, senior technology guru from google. we'll keep adding people, ron claim and john allen on i.s.i.l. >> albert: so any sense, okay, we had an election, heard from the voters and we have to make bigger changes now? >> well, if the bigger changes now are, you know, us, as you say, firing somebody, i don't see anything like that on the horizon. >> albert: who's going to be the main contact, the chief contact in this different environment with leader mcconnell? will it be vice president biden? denis mcdonough? who will it be? >> i think the president will be working closely with the leader and you heard what he said in the press conference about their interactions over the course of time. they had good interaction today before lunch and will continue to build that. the leader has been gracious to me over the course of my time in this job and obviously developed a good working relationship with the vice president but the chief contact being the president,
bob mcdonald veterans administration, in the last few months.sing urban development. megan smith, senior technology guru from google. we'll keep adding people, ron claim and john allen on i.s.i.l. >> albert: so any sense, okay, we had an election, heard from the voters and we have to make bigger changes now? >> well, if the bigger changes now are, you know, us, as you say, firing somebody, i don't see anything like that on the horizon. >> albert: who's going to be the main...
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Nov 24, 2014
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. >>> the bob mcdonald corruption case inspires a push for change in the commonwealth. up next, the reform some want to see to make sure that kind of situation doesn't happen again. >>> plus, just why did you spend so much? we're going to find out how stores are getting you to bust your budget when you go shopping for the holidays. >>> welcome back to news4 at 5:00, everyone. i'm jason pugh here at redskins park, where the redskins are searching for answers once again. especially at the quarterback position, robert griffin iii, he struggled mightily yesterday against the san francisco 49ers. and chris cooley is breaking down griffin's performance in this week's edition of "the cooley report." >> i don't think he took a step back but i don't think he took a step forward everybody was hoping he would take. it's time to get on the beltway right now. that's how easy it is to score touchdowns on this offense. i don't think it's a step back. >> and how about the defense? a lot of guys missing on that defense yesterday. they showed up. >> yeah. but they played so well. it's ju
. >>> the bob mcdonald corruption case inspires a push for change in the commonwealth. up next, the reform some want to see to make sure that kind of situation doesn't happen again. >>> plus, just why did you spend so much? we're going to find out how stores are getting you to bust your budget when you go shopping for the holidays. >>> welcome back to news4 at 5:00, everyone. i'm jason pugh here at redskins park, where the redskins are searching for answers once...
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Nov 25, 2014
11/14
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county are behind this bill coming in the wake of the corruption conviction for virginia governor bob mcdonaldthe loudoun county sheriff's office needs your help to find a driver who hit a man who was running and then took off. that hit-and-run happened yesterday morning near great falls forest drive and algonkian parkway. the runner is expected to be okay but police are looking for a white four-door sedan with possible damage to the passenger's front door. if you have any information, call the loudoun county sheriff's office. >>> news4 is helping you stay safe and secure this holiday shopping season. we learned tysons corner is adding extra security and service. this is the first time holiday shoppers can take the metro silver line to tysons. fairfax county police tell us they are glad that riders already feel safe on metro but are adding extra patrols in the mall and surrounding area. both undercover and uniformed officers will be out this shopping season and passengers say they are always aware of their surroundings. >> some people get on and off, especially when people move faster than oth
county are behind this bill coming in the wake of the corruption conviction for virginia governor bob mcdonaldthe loudoun county sheriff's office needs your help to find a driver who hit a man who was running and then took off. that hit-and-run happened yesterday morning near great falls forest drive and algonkian parkway. the runner is expected to be okay but police are looking for a white four-door sedan with possible damage to the passenger's front door. if you have any information, call the...