. >> i'm bob planholt and i want to point out two areas where the public utilities commission is oblivious or neglects to respond to disability access, even when prodded by advocates and first when years ago we pointed out that these t.n.c.s didn't have vehicles that accommodated anybody and everybody, cpuc said, so the t.n.c.s now have to keep track of all of those people who call in saying, i need an accessible vehicle. and right away you say, if you know that they don't have accessible vehicles, why are you going to call in? the cpuc set up a survey counting system guaranteed to have low numbers and not measure the demand. that was just so grade school obvious. but, secondly, and this goes beyond the cpuc, these t.n.c.s are public accommodations and yet they failed to provide what is required of a public accommodation. public accommodations are supposed to be available to all. if you don't have a smartphone you can't use your home phone to dial or touchtone phone you can't contact them to make a reservation and even a simple regular cellphone, it's not smart enabled, you can't get their