. >> boynton beach, florida, is a bedroom community, located between two cities, fort lauderdale andured lawns, and tall palm trees dotting the landscape, it's a beautiful place to settle down and raise a family. >> we moved in this neighborhood about 16 years ago. we moved in the house when it was brand new. it seems to be a very nice community. lots of children around. lots of activities for the children to do. and it seems to be generally warm, and everybody seems to know other people. >> reporter: but although the community promotes a sense of peace and tranquility, like most places, it also has an underside. >> we have everything from the low-income drug crimes all the way up to white-collar frauds. >> and one spring morning jean's home becomes a boynton beach crime statistic. burglars crawl through a doggie door located in the kitchen. they think no one sees them. but miles away, someone is watching. >> i was at the office. i wasn't there. i was watching a live video feed of my house. and there was a man in my house, and he was robbing me. >> yes, jean thomas is at her desk wat