ceo brad wilson is calling some customers personally. and taking to the radio airwaves statewide to apologize for an enrollment debacle that has affected thousands of customers. brad wilson, blue cross blue shield of nc ceo :08 these difficulties are unacceptable and we apologize :12 trk 25-thousand north carolinians found themselves erroneously enrolled in plans they never signed up for, as open enrollment was met with a tidal wave of new customers who signed up under e affordable care act. another 32-hundred had the incorrect amount of money suddenly drafted from their accounts. thousands more say they're confused about whether they have coverage at all. they're either faced with wait times of 3- plus hours . or hear this c2 14:03:26 blue cross blue shield of nc is unable to take your call at this time :31 trk mitch hart is a transplant patient at duke. and this morning was nearly turned away for treatment. mitch hart / transplant patient c1 14:01:15 i almost didn't get a cat scan i almost didn't see my transplant doc today and all the

and again, brad saying steven wilson was killed at the scene. his wife katie apparently got out of the wreckage, was fine and then when she was put in the ambulance, suffered a fatal hospital. brad stuebe indicated he got warning and i spoke with dan noah of the national weather service earlier and he was this area had about 18 minutes notice but if they didn't have weather radio or the iphone tuned in, then they would be caught by surprise. that is what we have at the moment and we'll throw it back to you as the weather is taking a turn here. >> all right. be careful out. there steve andrews reporting live in duette. the details are heartbreaking to think that mrs. wilson. her heart just couldn't take it. >> she was alive, died en route to the hospital. her son, as the sheriff described had to take his kids ages six to 10. had to take them to a barn. there was widespread devastation here. mcguire to turn things from her vantage point. all i is destruction,. >> yeah, there is just debris everywhere and the winds have started to pick up once again

steven and kelli wilson--were asleep in their mobile home--when that deadly tornado struck. sheriff w brad steube manatee county sheriff's department actually removed the mobile concrete block foundation, and rolled in the direction towards the street. wilson died immediately--his wife, passing away from a heart attack--a short time after. their son--managed to crawl from the wreckage--helping his four children--to safety. randy sharp sot: woke up this morning and lost a family, friend and neighbor. these deaths in duette, florida, the only ones attributed to the three confirmed tornadoes that touched down overnight--as a line of threatening thunderstorms and heavy winds pushed through the state. broadcastify audio: nats: baywinds, we have reports of two people trapped upstairs in a home. in siesta key--another twister--damaged this home--trapping two victims inside. one--easily pulled from the wreckage--though a special operations unit had to lift a portion of the collapsed roof--to reach the second--a woman trapped in her bedroom. siesta key is a barrier island--known for its pricey home

steven and kelli wilson--were asleep in their mobile home--when that deadly tornado struck. sheriff w brad steube manatee county sheriff's department actually removed the mobile home from its foundation, concrete block foundation, and rolled in the direction towards the street. wilson died immediately--his wife, passing away from a heart attack--a short time after. their son--managed to crawl from the wreckage--helping his four children--to safety. randy sharp sot: woke up this morning and lost a family, friend and neighbor. these deaths in duette, florida, the only ones attributed to the three that touched down overnight--as a line of threatening thunderstorms and heavy winds pushed through the state. broadcastify audio: nats: baywinds, we have reports of two people trapped upstairs in a home. in siesta key--another twister--damaged this home--trapping two victims inside. one--easily pulled from the wreckage--though a special operations unit had to lift a portion of the collapsed roof--to reach the second--a woman trapped in her bedroom. siesta key is a barrier island--known for its price

steven and kelli wilson--were asleep in their mobile home--when that deadly tornado struck. sheriff w brad steube manatee county sheriff's department actually removed the mobile home from its foundation, concrete block foundation, and rolled in the direction towards the street. wilson died immediately--his wife, passing away from a heart attack--a short time after. their son--managed to crawl from the four children--to safety. randy sharp sot: woke up this morning and lost a family, friend and neighbor. these deaths in duette, florida, the only ones attributed to the three confirmed tornadoes that touched down overnight--as a line of threatening thunderstorms and heavy winds pushed through the state. broadcastify audio: nats: baywinds, we have reports of two people trapped upstairs in a home. in siesta key--another twister--damaged this home--trapping two victims inside. one--easily pulled from the wreckage--though a special operations unit had to lift a portion of the collapsed roof--to reach the second--a woman trapped in her bedroom. siesta key is a barrier island--known for its pricey

steven and kelli wilson--were asleep in their mobile home--when that deadly tornado struck. sheriff w brad steube manatee county sheriff's department actually removed the mobile home from its foundation, concrete block foundation, and rolled in the direction towards the street. wilson died immediately--his wife, passing away from a heart attack--a short time after. their son--managed to crawl from the wreckage--helping his four children--to safety. randy sharp sot: woke up this morning and lost a family, friend and neighbor. these deaths in duette, florida, the only ones attributed to the three confirmed tornadoes that touched down overnight--as a line of threatening thunderstorms and heavy winds pushed through the state. broadcastify audio: nats: baywinds, we have reports of two people trapped upstairs in a home. in siesta key--another twister--damaged this home--trapping two victims inside. one--easily pulled from the wreckage--though a special operations unit the collapsed roof--to reach the second--a woman trapped in her bedroom. siesta key is a barrier island--known for its pricey hom

super bowl. wilson has made every nfl game ball by hand since 1941. and it is a little extra special this year as the nfl celebrates its 50th superbowl. we will have the full day of >> brad: andy dalton and the bengals will never know if this had the right stuff to make it all the way. instead they will watch the game just like the rest of us. it is the broncos against the panthers and i pair of players who grew up here ready for the game of their lives. one of them played at anderson. eight tackles against the cards and a huge interception. >> quite a few guys with local ties headed to the game. broncos d lineman played college ball at uc. now for the panthers, a bunch of buckeyes, brown, coalman and at >> and if you are thinking about heading to the big game, the average price for a ticket, $5,178. a highest price in the past five seasons. the preseason prices are a little lower than years past. regular season tickets will cost you a bit more. >> former reds pitcher has been a hot commodity. he is also drawing some interest from the national, pirates and arizona diamond backs. now he is works his wake back from tommy johns surgery. >>> still headed your way, college ba

brad: i have done a lot of driving today and yesterday. i want to show you exactly what you are describing and what we see across the area here. we are on wilson boulevard in arlington, virginia. if you look ahead we are on a beautiful nice clear road. take a look at that in front of us. nice heavy traffic. big piece of heavy equipment. he is scooping up. a as he moves he blocks the traffic to dump the snow out on to the roadway. as we move on up, you will see as we gain speed it looks like we have a lane and a half here. suddenly we are approaching a traffic light. there is no place to go. we have to veer sharply to the right to find one passible area. even here there is about four inches of hard ice in the middle of the roadway. we are kind of going along in tracks here to stay on the road way. this is a bill of a mess. you can see the mountains of snow. it's a very busy intersection in the heart of rosslyn. one travel lane right here now. you can see the pedestrians in front of us. that is another issue as well. the pedestrians are getting out and have no place to walk except for the street in many cases. so they are in the way of cars. it