and we're working with the accident investigation branch, the air accident investigation branch and civil aviation authorityblish the cause of the crash and who the pilot may be. the emergency services ourselves and the ambulance and fire service all attended as did air ambulance and we have secured the scene and we will be working through the night with those other agencies to establish who the pilot is. the secondary ticketing website, viagogo, has been referred to trading standards over claims of misleading advertising. the firm has failed to meet a deadline imposed by the advertising standards authority to make its prices more transparent. viagogo argues that it is transparent about additional fees. the culture minister, margotjames, has urged music fans to boycott the website. joining me now is adam webb, campaign manager at ‘fanfair alliance‘ which campaigns against industrial—scale online ticket touting. what aspect of ticket touting do you campaign against? the main problem we have is no one is saying no one should not be allowed to resell tickets. but the secondary market is dominating, dominated b