but starting at 4:02 p.m., northwest of brasilia, there's a problem. "the legacy's" radar data is no longer being received by air traffic control. >> at some point during the flight, the transponder, which provides altitude information to the controller, inadvertently disappeared. >> a transponder is critical, not only to relay key information to air traffic control and nearby planes but also in order to enable tcas, the traffic alert and collision avoidance system, which warns pilots when another plane is too close. >> traffic, traffic. >> and advises preventive action. >> climb, climb. >> in addition to the missing transponder signal, which is preventing the "legacy" from sending its data, there's another problem, well-documented radio dead zones over the amazon. beginning at 4:26 p.m., air traffic control and the "legacy" pilots make several attempts to verbally communicate, all unsuccessful. under normal circumstances, they would acknowledge each other's calls. >> brazilian air traffic control system in its overall shoddy performance had misprogram