. >> reporter: they're breaken down into categories like branch and client status.one of the sames, numbers or addresses are saved anywhere else. >> this is scary and you're just -- it's what is in your and jack jackie's brain. >> she gets her talking about marketing. dana's gets the words out with referral and calls to former customers. >> jan, it's connie. >> we send a postcard backup saying i'm sorry we missed you by phone. here's the specials, give us a call. we get those too. >> so you have a ton of prior and occasional. >> yes, just you and jackie are calling. >> yes and sometimes i bring somebody in. >> connie and jackie both have computers on their desks. what are they used for. >> the website and i do e-mails. >> what does jackie think about this. >> it's definitely not the best way. we spend a lot of time, waste a lot of time looking for client cards, filling out client cards. >> and connie agrees, she says she's never taken the time needed to properly upgrade the company's infrastructure. >> you can't grow because you're so tied up your energy and time in

for reduction of the $500,000 bail on which each suspect is being held. 42-year-old bryan stow was breakenafter an opening -- was brutally beaten at opening day game. last night in santa monica, a rundraiser called comedy for care was held for stow. his mother was moved by the support. >> we have seen humanity the way god meant humanity to be. we are so moved by this. >> we love l.a. >> los angeles prosecutors say sanchez and norwood were on an opening day assault. assault spree when they attacked stow and beat him to the ground and kicked him unconscious. unfortunately for prosecutors they say a key witness in the assault died last week due to an allergic reaction. again, the stow family is saying that bryan stow is showing slow signs of recovering. we'll have more on the arraignment later on. reporting live in san francisco, i'm tomas roman, abc7 news. >> all right. thank you so much. >>> 5:34. market news. overseas markets are showing the strength this morning following the federal reserve announcement that u.s. interest rates will remain low. but wall street rebound may be cut short wh