. >> brend and. >> -- it was said they unlawfully foreclosed on military. and they are looking to see if bank of america and others and see if they complied with the service members' civil relief anth. has your office received any calls or complaints related to this particular scenario? >> we have gotten some. it's the justice department that does the civil rights division that does enforce the civil service relief act but we were concerned we would get complaints and we are getting those. so what we did is we signed an agreement with the j.a.g.'s, navy, air force, marine and coast guard trying to lay out what we would do to make sure none of the complaints fall through the cracks and we have a system in place to refer those complaints and we are following this with interest. and i did send a letter to the 25 largest bank c.e.o.'s back earlier this year saying it might be a good idea to look at your procedures and be sure you are complying because obviously it is revealed that some have not. >> let me talk about a few steps and successes. there are a lot of