this was a cell phone call it doesn't send that information. >> reporter: eventually brianne's sister, kaylie, ran from the home to find help, flagging down a police officer who was dispatched on a separate call, the company says officer ben holmes went inside and confronted 48-year-old robert burger, and shot him to death. >> people need to be able to rely on calling 911. >> reporter: a fight to ensure all emergency calls end up with help on the way. ron mott, nbc news. >>> there's a lot more here to tell you about tonight, including what amazon's alexa heard and how that recording may be a key clue in a florida murder mystery >>> plus the price you pay the streaming wars as of tonight, apple is now in the mix but is the cost of all those services really worth it how do you choose? >>> this little boy came for candy but ended up'lngtell you y hope you stay with us. >>> tonight, florida authorities are hoping one couple's amazon alexa can provide some high-tech clues to a mysterious death. morgan chesky has details. >> alexa, what's the chance of rain >> there's an 80% chance. >> repo

towboats and brianne and his family recently made the switch to government issued briquettes to heat up the house it's supposed to be cleaner but it's also potentially dangerous some mother isp worried. only get rid of hopped in i'm afraid we might suffocate but i'm thinking of taking precautions a person talked about a smoke measuring device i'm thinking about getting that. the fear is legitimate this woman's daughter died of carbon monoxide poisoning after using the smokeless co the processed few needs twice as much oxygen as roll call and needs to be used differently. like the many other victims they didn't realize it who. picked it. we didn't want to use the briquettes we didn't know how to burn them we didn't have the instructions and because of it my daughter died. i have given so much to my daughter to make her who she is the heart of. the heart the horses are hard for me. it is very difficult for me to live any longer. was thirty's introduced a new few in october to replace rollcall and effort to combat dangerous smoke levels and. since then at least 7 people have died and at

it's everyone's safe place >> reporter: brianne says despite providing an address, authit she was stabbed and choked by a former convict in 2015 that left his halfway house. >> every single second matters and my life depended on that. >> reporter: now she is suing priority dispatch, the company that provided training and software to dispatchers saying it created a technological monster by using software that requires callers to answer a series of scripted prompts and predetermined questions before authorities are dispatched. >> they failed us. >> you know somebody is in a very, very dramatic, terribl situation but you don't know where on earth to send the help to. >> reporter: today, priority dispatch responded, denying he allegations saying the system complained about wasn't used because they could not determine their address. >> there was no automatic location identification.phoncall ran for help flagging down a police officer dispatche e compan went inside and confronted 48-year-old robert kroger and shot him to death. >> people need to be able to rely on calling 911. >> reporter: a fi

the women are spinning the shield wall in brianne the whole community is involved in the processing of shearing the wool spinning began and weaving the plot. traditional rivers like lanka are also benefiting from the use of gamma wool as a 3rd generation river he sees immense value in a living with this wool instead off sheeple for example. our income had jeans now we get more satisfied we get our money on time. proved alongside me since we have come to get that. has been to market and how it can benefit us. to do there are only $6000.00 kind of economies in the car but with the common herd taking a big step towards reinventing their traditional craft and fighting against the fall the spread of the salt industry a sustainable future for both the dominant and the herders might be possible. collectively we've always been a forward society rarely looking back but examining traditional practices could help us in not to leave inventing the wheel each time we're faced with a new problem we hope we've encouraged you to think about that or even reach out to your grandparents about how big a fa