model of safety culture comprised of reporting, just, flexible, learning, and informed elements bridwell the company has begun addressing reporting and just culture training, it needs to enlarge its safety culture program to include all areas with all five factors, using multiple means, and the program should be endorsed, promoted, and modeled by its leaders. employees, including team leads, managers, and senior leaders, need to know what to do when a deficit has been reported. that includes ensuring that tools and processes are available so employees can report without fear of reprisal . managers can listen, reported issues are fixed, and then communicated, with recognition given to those who have come forward with concerns. it is equally important that senior leaders continually message and demonstrate to their workforce that safety is a critical, fundamental aspect of doing business, even over profit. aviation safety isn't just good for the flying public. ultimately, it is good for successful operations. and mission accomplishment, and that is good for business. i believe that success