. >> i didn't know britany's condition.could. >> when shawna arrived she sees the parking slot a disaster zone and a hole where the front of her store used to be. >> it was chaos. the ambulance people were still with her. they still had her behind the counter. when i got here, she didn't come out from behind the counter for about 15 or 20 minutes. >> it was huge. it was twisted. i couldn't bend it. >> they stabilized her and her neck and everything because they didn't know the extent of her injury. >> as awful as it is to get the call for shawna rhea, it's nothing compared to the call britany's mother has to endure. >> i was at home and they called me and told me that there had been an accident in here and not to worry. that they would get her out and this, i lost it. i pretty much couldn't figure out where i was going and what i was doing at the time. i was scared. all i knew is that she was pinned but that she was alive. >> somehow brittany escapes death despite the truck coming right at her. but the crash leaves its mark