well, bruce chernof of s.c.a.n. foundation, wuf been thinking a lot about the same group that we've been discuss, those with rising preference of chronic disease and the age. what else do we need to know about this population? >> thank you, susan. i want to pick up on where diane left off. i think the last couple of slides are incredibly important in our thinking here. and as we wait for the slides to come up, we're almost there, folks, that looks good. terrific. so as i zbbegin my presentation wanted to start in a similar place, which is that you have to really look at the folks who are getting care and what their needs are, and that really helps us think about targeting and building better programs. and i think building off this notion that the medicare and medicaid high spenders are different is a critically important thing for everybody to take away today. and my first slide sort of picks up on that point which is, those with chronic conditions, that's only hal of the battle. those with chronic conditions and fu