[applause] supervisor mar: thank you. >> my name is bruce kennedy and i'm a 19-year resident of parkmerced, a 46-year resident of san francisco. i have lived here under three different owners. i've studied the plans for the future development and discussed it with parkmerced management. i've listened to much of the testimony presented both for and opposed to the plan. my judgment -- the most basic issue is one of trust. based on past experience, long time residents have every reason to be wary of proposals made by owners of the property. as a former member and officer of the parkmerced residents organization, i've also experienced battles with previous owners. earlier landlords have frankly not been trust for the. they have made promises which they have never carried out. they have attempted to pass through questionable costs, which the residents had to fight, often successfully. they have, meanwhile, reduced services to the residents. stellar management, on the other hand, has shown itself to be a reliable and sensitive landlord. very expensive improvements have been made with no effort t