this is different than the department will be tracking as bruce robinson showed earlier where it was detailed. here we have just some high level measures . i understand this chart is hard to re reed and i apologize. the department has a goal goal of responding to street and sidewalks cleaning requests within 48 hours. another thing that our office does is a survey. so here we are asking citizens what they feel about government services. there's a familiar question about street and sidewalk cleanliness. as you can see the answers whether the citizens are rating this an a or a b vary by geographic boundaries. the third most requested response was that infrastructure and cleanliness was one of the top issues. taking a look at 311 data i have to give a couple of maps that our office created on where these requests are coming from. you've seen some portions before. the first is on general street cleaning requests. this should give you a good over view of where in the city the street cleaning volume of requests are coming from. as we were talking about needles it's tenderloin and civic cen