usually there is a bsm permit, plus plumbing and electrical, and then you have to go pay for it. each line is cumbersome. there is no flexibility from what i could tell up until we have q-matic then. when we have the club board system of person would come in off the elevator and you would survey the room itself. he would determine by the room how long the wait would be. perhaps go to building and keep monitoring the fire line. that is how they navigate it. the system we have in place now does not allow you to do that. the system we have now, no one knows where in the line they are. q-matic does not give us the ability to where you can sit down and look at a tv monitor to say there i am moving down the list. from the three weeks that i have been a plan check, from what i could see, it just becomes background noise. you keep hearing it now serving this and that. after 10 or 15 minutes, people seem to check out and they're missing their call, or the system kicks out their number. they might sit there for an hour or hour and a half. finally they go up to some station and take excuse