they are nearly an hour late. >> how are you doing, instantly. >> bumgardener. >> bumgardener?ur appointment? >> it was at 1:00. >> at 1:00? >> yeah. >> yeah, that group's been closed, and they're already upstairs. >> okay. >> just try to be here about 30 minutes early. that way we can check you in, and you won't run into the problem again, okay? >> thank you. >> check-in time was 12:30. we had run into traffic. i knew they wouldn't let us see him but figured i'd try anyways. >> i know she's going to drive extra slow with cane in the car. she probably was driving really slow. >> he hasn't been able to see him yet. >> how hard was that for you? >> pretty hard. still really hard. >> it sucks. it is what it is. got to we'll do it. it's the same old, same old crap every day. >> thanks a lot.