the report, some of these reports, the specifics are dressed in that report, as well, butthere are some others, like a biannual report for the department efforts in addressing language access. commissioner: how does that fit into the report? access was requested but never received? >> cents a case number was not -- the officers, therefore, it no report was made, there would be no record. commissioner turman: that is a situation that we need to fix. that is a situation that we need to know about, that the commission needs to know about an address. >> yes. commissioner turman: thank you. commissioner -- >> thank you. there are those that provide this really important service, and they can lead us know. the request is not even catalogs because the person did not receive the service. the response you really get. it is important to have. commissioner turman: i agree with you wholeheartedly, and i appreciate the comments. >> i also want to make sure that we have summoned from the office of citizen complaints present the recommendations that were outlined. >> good afternoon, from the office of

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