entire neighborhoods, you know, flooded, and that neighborhood right there, i had gone out with the caging navyinto some marooned neighborhoods because people hadn't left to see if they were okay. and sure enough, we found people. there were people who obviously weathered the storm, stayed behind, and the water had filled up their house five feet. that was just eye opening and tragic. yours was a whole different ball of wax in the keys. >> key largo during the storm and down to the keys for the recovery. puerto rico a couple trips there. what i take away every time we talk about it, the 5 million family who have applied for fema disaster relief know when the wind dies and sun comes out and smoke clears, that's just the beginning then this slow motion, years-long disaster. >> because they have to rebuild. >> when you realize how much of your life is gone, then the psychological toll takes on. so we tend to cover the storm, you know for the drammic pictures, but so many souls will be hurting for so long, and this could be the new normal, if you believe the climate scientists, this is what happens