i said, "cait, listen, i'm twice your age.ou don't think that i understand business, but i do." lemonis: monica, look, other people can make decisions. i have to be honest, i'm starting to get annoyed that every time we start to move forward, monica puts a roadblock in front of me. if she really ultimately wants this business to succeed, she's gonna have to learn how to trust her employees. the role that you need to play in this company for it to be successful has to be different than it's historically been. okay? i'll talk to you soon. bye. monica: take care. [ horn honks ] natalie: hi. monica: hi. how are you? i'm monica. natalie: hi, monica. natalie. lemonis: today i'm taking the team to agilex. it's a company that specializes in designing custom fragrances that meet the business' brand. natalie: the perfumers make recipes, right? and this is where their compounded. lemonis: in order to make sure that our time is well spent at agilex, i sent in advance a number of things from our company to give them an idea of what our bra