we work very closely with cal e.m.a. and do so many partnership things. we could not have the success we have in san francisco without such a supportive agency in sacramento. so mike? [applause] >> well, thank you, anne, for that kind introduction. i'd like to thank you, too, for your partnership, your creativity and your team, so i'd like to give you a round of applause for your hard work and your staff in pulling this all in together, today. [applause] >> so it really is an honor to be here today to commemorate the 20th anniversary of the loma prieta earthquake that broke lives, homes and businesses, the loma prieta earthquake changed the landscape of this beautiful city, but more importantly, it brought out the best in all of us. in the midst of chaos, uncertainty and even death, neighbors looked after one another and helped each other turn off gas lines and shared water and food with each other and assisted the elderly and people with special needs. the fire department battled multiple fires on multiple fronts. the police department ensured order in t