. >> our cameras were at california san quenton state prison when officers received word that a 20-year-old inmate was suffering severe chest pains. >> the thing you have to realize about san quentin, is that this is a -- this prison was bill prior to the civil war and the cells are stacked five stories high. no elevators. so of course the emergency that we were covering was on fifth floor. so not only did we have to haul our stuff up there but so did the responding correctional officers. >> up on the fifth tier, officers tend to the inmate inside his cell. >> you're going to have to take deep breaths, man. i know you might be in pain, but you have to try to help. >> moments later, paramedics arrive on the tier. >> the par med picks had to make the five-story climb as well. it's difficult to respond right away because of that. but the bigger challenge, though, was getting the inmate out of his cell and back down all those stairs. >> be advised we have inmate in stretcher en route to urgent care clinic. >> the officers and paramedics did a really great job of getting him down using the handr