do you speak canon ease mandarin? >> yeah. >> relax. let me call someone to talk to you. okay. someone is going to come and talk to you. just relax. >> [speaking foreign language] >> she's hasn't eaten in days. >> okay. we were looking and no food in the kitchen and looks malmuirished. >> and she hasn't taken the meds. >> there are no meds and she can't get them and they're up at top and the money. that's what shes of talking about. >> oh he took the money and he gambles and took it. >> yeah. that makes sense. >> [inaudible] yeah, get her checked out. thanks for coming out and i will tell brian what we have. >> no problem. >> elder abuse is ever reported under reported crime in california and of ros face challenges with this. these obstacles are even greater in these cases. let's review these warning signs of a language barrier. the first was the 911 call itself. the police were dispatched to possible 418, 910, people yelling in a foreign language and tells officers they will likely need assistance at the scene. and this information puts the officer on notice that the call invo

this past year we certified 17 additional officers in spanish. 24 in canon ease -- and we are training our police service aids regarding these issues and show them videos and past videos and the importance of training them so with that i wanted to acknowledge a couple of the community based organization that are here that have been instrumental in the monthly meetings. obviously [inaudible] occ and [inaudible] from the domestic violence consortium and have people from the asian pacific outreach, women inc., sf war, community united against violence -- [inaudible] and commissioner chan has been involved as well and also deputy chief beale and tom yolk are involved with these meetings so that has been great so without further adieu let me play this video. >> just a second. we useless have the smartphones out that have google language transation on them so we will figure out a way to calculate that in to how often the officers use the language transation on the phones because it puts the languages of -- is it 19? 19 languages are in the phone? i believe it's 19 languages are in the phone

easing. the president kept saying, i do not control the central bank. it goes both ways. is it effective? who knows? has the g 20 altered the course of a canonic history? you can argue that april of 2009 was an important g-20. for the most part, these international forums only work in crisis. when there is a crisis, you are glad these people are on speaking terms. >> and they have the relationships and the language. >> thank you very much. sainsbury says it has had its best christmas ever. they beat market estimates with sales gaining over the last quarter. caroline joins us now with more. the winning streak at sainsbury's has continued. >> 36 straight quarters of like for like sales growing. justin king has done it again. nine years of increasing sales. the stock down just a little bit this morning. like for like sales will just be shy of a one percent increase. that is why we are seeing a bit of profit taking. winners are becoming clear on the u.k. high street. 36 straight quarters. 100,000 turkeys sold over christmas. stan way sx store sold more than one million pounds in one day. that is a record for sainsbury's. in the northeast of london