difference. >> we are the people left behind when a loved one got into what s supped to be a safe car, a gmr. a car that gm knew for years was dangerous, anddefective. our daughters, sons, sisters, brothers, mothers, fathers, wives and husbandsre gone because they were a cost of doing business gm-style. >> and understandably very angry mom. several lawmakers are pushing for change and a backing legislation that would require the automakers to report potential prlems like this earlier, and t department of transportation would also have to the publish the information earlier. nbc news is going to have more on the gm safety scandal, and there is a report that suggests that at least one enneer was aware of the ignition probl years before the company e recalled any cars. that is on t news right after this broadcast. >>> we have breaking news. there an arrest in the murder of a mother of five in ashburn. the loudoun county sheriff's office has arrested a man who is accused of killing his wife, michelle castillo who was found dead in her home on march 20th. the neighbors say that the mother was a

crashes. >> we're the people left behind when a loved one got into what is supposed to be a safe car. a gm car. a car gm knew was dangerous and defective. >> president obama celebrated a huge victory for his often-criticize add fordable care act the president announced health care enrollment surpassed the white house goal. obama said that shouldn't, should stop more challenges to the law >> the debate is over. affordable care act is the same. >> last minute social media campaign led to a surge if sign ups applicants received extra time to enroll today. >> thank you. >> sure. >> san francisco attempt to regulate those google buses is in the hands of a review this afternoon. activi activists said she held up the excuse. carolyn? >> the planning department and transportation agency say a review is not needed because this is just a pilot program slated to begin july and kittics say yes, they do. >> muni? >> the buses using stops for passengers have become a growing source of tension and protests like this one, today. the agency proposes to charge shuttles $one per stop sh per day. but a coalit

a gm car. the gm you for years was dangerous and effective our daughters sons sisters brothers mothers fathers wives and husbands are gone because they were a cost of doing business. g m's style issues with equipment from gm into it and make up the bulk of the biggest recalls in the us in the last decade but ford holds the record for the largest in two thousand nine of fourteen million vehicles were recalled for a cruise control mechanisms that could spontaneously come past the implications of these recalls also goes beyond the victims as companies have an uphill battle to regain the public's trust ave i have really gotten their way to prevent that happening and i don't really wanna get my car that knows all the delegates and see how it plays out see what they're there are responses are that it is shown that the negligent the first. initial responses to get to that information yes that has staked a black nissan titan the warmer months usually spell it can seem a spending spree penny whistle to i

among the unanswered questions why it took more than a decade for gm to recall more than 2 1/2 million carsa has yet to release a timetable when the information will be made public. >>> a federal judge in texas will make a decision whether to force gm to tell people to stop driving the recalled cars. gm insists the cars are still okay to drive. we'll >> e- cigarettes are growing at a bus or the poison centers. are they a public threat? we ask don jerry willis.com. 64 percenter not convince. bogdan for the on-line question every weekday. also for that segment is what shocked me i had no idea even small amounts of liquid nicotine could be so dangerous. as an adult if you want to smoke them go for it but keep it from the kids as they go to the poison centers the fda says we don't know how much nicotine or other potentially harmful chemicals are nailed during the use it period to them to stop smoking keeps them away from the kids. coming up on monday we will kick off the week-long user's guide to education the college acceptance letters are being mailed out all over the country but now comes th

. >> we are the people left behind when a loved one got into a supposedly safe car, gm car, a car gm knew for years was dangerous and defect iive. our brothers, sons, sisters, mothers, brothers, wives, and husbands are gone because they were a cost of doing business gm's style. >> and starting in february, gm began recalling 2.6 million cars for faulty ignition switches. that can be jostled out of position, potentially disabling air bag deployment and cutting power to the engine. that's at the heart of what's going on here. however, gm's own timeline shows it knew about the problem as early as 2001. barra, who took over as ceo in january, is expected to be asked if gm knew it had a problem, why wasn't something done to fix it? she did apologize to the families she met with last night. >> something went wrong wrong with our process in this instance and something terrible happened. as a member of the gm family, and a mom with a family of my own, this really hits home for me. >> joining me now, automotive reporter for the detroit free press. thank you so much, brent, for your time. >> h

gm has recalled millions of cars after acknowledging fault ignition switches shut down engines and disabled airbags. speaking before house panel, gm chair mary barra apologized to the victims families. >> more than a decade ago, gm embarked on a small car program. sitting you're today, i cannot tell you why it took so long for safety defect to be announced for this program. and i can tell you we will find out. today's gm will do the right thing. that begins with my sincere apologies to everyone who has been affected i this recall. especially, the families and friends who lost their lives or were injured. i am deeply sorry. >> it has recently emerged general motors misled the victims families, despite knowing of the vehicle's flaws. in her testimony, graybar set for the first time gm is ready to pay compensation and has hired an attorney to handle claims. the lawyer, kenneth feinberg, previously oversaw the compensation funds for 9/11 victims and gulf residents impacted by the dp oil spill. but despite admitting fault, barra had almost no new information to explain how gm repeatedly failed t

those lost. >> we are those left behind when our loved one got into what was supposed to be a safe car, a gmm knew for years was dangerous and defective. >> general motors has hired kenneth feinberg to manage the fund for the victims of the switch failure. he did the same for victims of 9/11 and bp oil spill. >>> despite the disastrous rollout, 7.1 million people enrolled in the obamacare before the deadline on monday. the white house still hasn't revealed how many of those who signed up paid their first premiums or how many were previously insured under plans that were cancelled. >>> an extradition hearing is set for today for a minnesota couple arrested in ft. lauderdale, florida, accused of collecting benefits meant for the poor while living in luxury. prosecutors say andrea and colin chisholm were living in a $1 million yacht as they scammed the government out of welfare, food stamps and medicare in two states. mr. chisholm claimed to be scottish royalty. his wife bred show dogs. >>> a scaffolding off the 30th floor of a condo collapsed while two workers were still on it. one jumped to a

, car that gm knew for years was dangerous and defective. our daughters, sons, sisters, brothers, mothers, fathers, wives, and husbands, are gone because they were a cost of doing business gm style. >> it was not the only case in 2006, these teens, natasha and her friend amy were riding in a chevy cobalt when the car suddenly lost power and slam into trees. that was in wisconsin. investigators found the ignition was in the accessory position, not the run position, and that they air bags failed to deploy. natasha's father says gm need is to take responsibility for all of the lives it shattered. >> my wife, jane, lost everything. natasha was her only child. there will be no boyfriend troubles no, wedding day jitters , no grandchildren no family member to care for her as she grows older, just a forever hole in the heart. >> at the start of testimony the general motors' new ceo who took over in january, apologized to the families and friends of those who died or were hurt. she said she could not say why it took so many years for the company to a

we are the people left behind when a loved one got into what was supposed to be a safe car. a gmar. a car that gm knew for years was dangerous and defective. >> reporter: and ashleigh, a lot of family members will be in the hearing right behind me today. this is not going to be the first time, though, they hear from gm ceo mary barra. she met with family members, we're told, here in d.c. at gm's offices last night. we're told she apologized to each and every family member. the key question facing her today is how could this have happened? how could general motors have known about an error that turned out to be deadly for some as far back as 2004 and have not recalled those cars until just a few months ago. ten years later. not only gm that's going to face these questions. nitsa, the government agency tasked with protecting people on the road, many say they fell short, they did not notice a trend and did not recall these cars in time. general motors has apologized for this over recent weeks. but they do not have answers. we will hear mary barra testifying, saying i cannot tell why

among the unanswered questions why it took more than a decade for gm to recall more than 2 1/2 million carst to release a timetable when the information will be made public. >>> a federal judge in texas will make a decision whether to force gm to tell people to stop driving the recalled cars. gm insists the cars are still okay to drive. we'll be right back with my "2 cents more." stay with us. [ female announcer ] who are we? we are thinkers. the job jugglers. the up all-nhts. and the ones who turn ideas into action. we've made our passions our life's work. we strive for the moments where we can s, "i did it!" ♪ we are entrepreneurs who started it all... with a signature. legalzoom has helped start over 1 million businesses, turning dreamers into business owners. and we're here to help start yours. turning dreamers into business owners. why relocating manufacturingpany to upstate new york? i tell people it's for the climate. the conditions in new york state are great for business. new york is ranked #2 in the nation for new private sector job creation. and now it's even better because they'

among the unanswered questions why it took more than a decade for gm to recall more than 2 1/2 million carsa has yet to release a timetable when the information will be made public. >>> a federal judge in texas will make a decision whether to force gm to tell people to stop driving the recalled cars. gm insists the cars are still okay to drive. okay to drive. we'll so ally bank has a raise your rate cd that wothat's correct.a rate. cause i'm really nervous about getting trapped. why's that? uh, mark? go get help! i have my reasons. look, you don't have to feel trapped with our raise your rate cd. if our rate on this cd goes up, yours can too. oh that sounds nice. don't feel trapped with the ally raise your rate cd. ally bank. your money needs an ally. gundyes!n group is a go. not just a start up. an upstart. gotta get going. gotta be good. good? good. growth is the goal. how do we do that? i talked to ups. they'll help us out. new technology. smart advice. we focus on the business and they take care of the logistics. ups? good going. we get good. that's great. great. great. great. great. gr

among the unanswered questions why it took more than a decade for gm to recall more than 2 1/2 million carstsa has yet to release a timetable when the information will be made public. >>> a federal judge in texas will make a decision whether to force gm to tell people to stop driving the recalled cars. gm insists the cars are still okay to drive. okay to drive. we'll i'm j-a-n-e and i have copd. okay to drive. we'll i'm d-a-v-e and i have copd. i'm k-a-t-e and i have copd, but i don't want my breathing problems to get in the way my volunteering. that's why i asked my doctor about b-r-e-o. once-daily breo ellipta helps increase airflow from the lungs for a full 24 hours. and breo helps reduce symptom flare-ups that last several days and require oral steroids, antibiotics, or hospital stay. breo is not for asthma. breo contains a type of medicine that increases risk of death in people with asthma. it is not known if this risk is increased in copd. breo won't replace rescue inhalers for sudden copd symptoms and should not be used more than once a day. breo may increase your risk of pneumonia,

among the unanswered questions why it took more than a decade for gm to recall more than 2 1/2 million carsyet to release a timetable when the information will be made public. >>> a federal judge in texas will make a decision whether to force gm to tell people to stop driving the recalled cars. gm insists the cars are still okay to drive. okay to drive. we'll when folks in the lower 48 think about what they get from alaska, they think salmon and energy. but the energy bp produces uhere creates something else as well: jobs all over america. thousands of people here in alaska are working to safely produce more energy. but that's just the start. to produce more from existing wells, we need advanced technology. that means hi-tech jobs in california and colorado. the oil moves through one of the world's largest pipelines. maintaining it means manufacturing jobs in the midwest. then we transport it with 4 state-of-the-art, double-hull tankers. some of the safest, most advanced ships in the world: built in san diego with a $1 billion investment. across the united states, bp supports more than a qu

the very gm car getting those recall notices. a lawyer present in the women in the gm car crash.t has got to be doubling insulting and damning. what did she do when she got the notices? >> her life is already just in shambles. remember from the accident itself it broke her neck, it broke several ribs and had a double amputation on both legs. neil: back to the ignition switch? >> absolutely. faulty ignition switch shut in the car off in the middle of a drive. no ara airbag deployment because computer things the car is turned off. they knew what happened in 2004 and kept putting the same faulty ignition switches in for six more years and then they wait several more before they do the recall. neil: this was the recall that talked about how much you could put on the key ring. if any of that had been done even in her case at the time of the accident, would it have made a difference? >> oh, who knows. we do know there have been accidents with nothing on the keychain at all. the whole reason every key you get has a little hole in it is for the keychain to hold all the other keys. it's a

why did gm replace the ignition switch in new cars but not the older models? why did gm think a memo about the size of key chains wu enough to solve the problem? why did nhtsa twice decide not to investigate and why not make the keys of the accessory position and air bags not deploying? did anyone ask why? for both are people talking to one another? did gm and nhtsa have a culture where people don't pass information up and down the chain of command? to borrow a phrase, what we have here is a failure to communicate and the results were deadly. a failure to communicate both between and within gm and nhtsa. today we'll ask them what they're doing to not just fix the car but to fix a culture within a business and a government regulator that led to these problems. this is about restoring public trust and giving the families and crash victims the truth about whether the tragedy could have been prevented and if future ones will be prevented. it is my hope and expectation today we'll not hear a blame game or finger pointing. the engineers and workers won't matter if th

since february gm has called two-and-a-half million cars. gm was notified of the defect in 2001. before today's hearing families of victims spoke out against the automaker during an emotional news conference. >>> haring reports that apple will produce parts for the next generation iphone next month. the new iphone 6 will have a larger display. three manufacture ers have been chosen and speculation that apple will go with larger screens to match samsung. the new i phones are expected by fall. >>> wall street had missouri news. the nasdaq and s&p was up. construction is on the rise after harsh winter. >>> city council is meeting and expected to vote on a plan declaring a water shortage emergency. such a declaration would allow staff to step up efforts to promote existing conservation programs and authorize officials to have rules for water shortage. >>> disappointing, thanks to the recent storms snow. the field was bare a few days ago. the survey shows 29% water content is normal. frank gerke says in good year we get 8 to ten storms like in a recent one. >> this year we only had tw

one month ago gm issued a recall for an ignition switch defect in six vehicles of 1.6 million cars. and last friday they recalled another 900,000 vehicles. gm acknowledges that a dozen people have died in automobile crashes associated with that defect. two were teenagers from my own community. gm's ceo and acting administrator friedman. first step in the quest to find out what went wrong. the committee's purpose the same as it was in 2000. making sure that drivers and families are protected and cars are safe. i'll repeat what i said on firestone tires in 2000. today's hearing is very personal to me because i come from michigan. the auto state. the auto capital of the world. that is no less true today. michigan is proud of its auto industry and while michigan citizens build cars obviously we drive them, too. document pros deuced to the committee show that both nhtsa and gm received complaints about and data about problems with ignition switches and air bags. these complaints go back at least a decade. nhtsa engineers did crash investigations as early as '05 and twice examined whether

and he also specifically tried to get gm to stop avoiding liability for car crashes. in its bankruptcy managed to push -- to avoid liability for any crash happening before 2009. so if anyone died in a crash of a gm car before 2009 they couldn't sue the company -- >> because of the bankruptcy. >> because of the bankruptcy. >> at this point, i almost wonder whether the liability -- i mean this is a big company that does have a lot of money -- i wonder whether the financial liability is less serious than the fact that gm is not coming out of this looking very good. >> gm looks absolutely terrible, but the only thing that really speaks to a corporation is the size of the monetary liability. and blumenthal has suggested a fund for victims of between $3 billion and $8 billion. which we're talking about a 6 million vehicle recall, 13 deaths that we know of. and there could be collateral deaths from things like the basic ignition switch not working and that causing air bags not to work. transmission lines, power steering. so it is really voos -- vast. so you can't believe we k

members of congress demanding answers why gm took ten years to recall the defective cars. n potential fixes because they thought it was, too. expensive but documents show the little piece needed to fix the defective ignition cost 357 cents. one woman who lost her son nine days after he bought a gm car said the company only cares about their bottom line, not those who lost their lives. >> i'm an angry mother. my family's hurt. i'll never forget that 4:30 in the morning knock at the door from two troopers. i just -- i want justice. he died at the scene. they will never be able to give me my son back. >> ceo mary barra apologized. dana bash has the story. >> lining the back wall of the hearing room, pictures of 13 people believed to have died because of a defect in a gm ignition switch, a problem that disabled air bags. their family' members got a public apology from gm's new ceo mary barra. >> the families and friends who lost their lives or were injured, i am deeply sorry. >> but those looking for answers didn't get many. >> we don't know why they didn't replace the switch o

. >> we are the people left behino when a loved one got into what was supposed to be a safe car. a gmthat gm knew for years was dangerous and defective. >> that defect, which effected over 2.1 million gm vehicles caused ignition key of the car to suddenly switch to off cutting off the power steering and breaking as well as disabling safety features in the car such as airbags. as early as 2002, gm had approved the ignition switch design on the saturn ion despite being told it did not meet gm specifications. in march 2005, gm rejected a gm proposal to fix the problem.nd claiming it would be too costly and take too long. in the congressional hearings this week, it was revealed what gm considered too costly. >> documents provided by gm sho that this unacceptable cost increase was only 57 cents.on >> by 2009, gm declared bankruptcy and was bailed out by your u.s. taxpayer dollars. gm timely began recalling the defective vehicles in march of 2010 after all 13 victims associated with the class-action suit had already lost their lives. they continue to recall more vehicles due to the same def

why did gm replace the ignition switch in new cars but not the older models? why did gm think a memo about the size of key chains wu enough to solve the problem? why did nhtsa twice decide not to investigate and why not make the keys of the accessory position and air bags not deploying? did anyone ask why? for both are people talking to one another? did gm and nhtsa have a culture where people don't pass information up and down the chain of command? to borrow a phrase, what we have here is a failure to communicate and the results were deadly. a failure to communicate both between and within gm and nhtsa. today we'll ask them what they're doing to not just fix the car but to fix a culture within a business and a government regulator that led to these problems. this is about restoring public trust and giving the families and crash victims the truth about whether the tragedy could have been prevented and if future ones will be prevented. it is my hope and expectation today we'll not hear a blame game or finger pointing. the engineers and workers won't matter if th

daughter. >> we're the people left behind when a loved one got into what was supposed to be a safe car, a gmnes that survived. >> driving this car is like playing a game of russian rule yet >> victims say gm needs to come clean. ken's 18-year-old step daughter was killed he and others met with barra here in washington >> this is the first time she apologized to us. it's still not the answer we need. >> does that name sound familiar? fineberg did the same for victims of september 11thth. >> thank you >> an orange county family's test drive turned out scary this weekend. john and judith were taking out the suv and it started smoking. they were able to get out just seconds before the whole thick thing exploded. >> we're not sure if parts are going to be flying around. >> this family is in the same shoes. when did they know gm says it's aware and is investigating. >> president obama spoke to the nation about his reform act announcing a key milestone. that doesn't include the state run, surpassing the goal of 7 million. >> i will work with anyone willing to make this law work better. the debate i

are they going to feel safe in a gm car? do they trust the company? >> i think the proof of this will bear out over some time. what was interesting today, gm released its march auto sales with the rhett of test of the a. passenger car sales are up 10% for the month of march. this has been front page headline leading news for the past couple of weeks. it would have been interesting to see whether consumers decided not to purchase towards the back half of the month. that doesn't appear to be the case. as this plays out over the course of the next few months i'd expect there to be some sort of backlash to consumers. thus far it hasn't really taken place. >> for investors in general motors, is this a problem? >> i think it is in the near-term. clearly there are going to be a couple of moments over the course of the next couple months that can be expected to be fairly ugly. as this investigation goes forward. obviously with consumers passing away in auto crashes, it's a terrible event. and i think that there's more to be found about this. and i think that a

>> i have not seen the test results. >> despite these facts, gm continued to manufacture cars with theame ignition switches for the model years 2008-2011. is that correct? >> yes. 2004-2014, no public notices were issued as a result of gm's knowledge of these facts and no recalls were issued for the over 2.5 million vehicles manufactured with these defective ignition switches. is that correct? >> yes. >> three recalls were made this year. two in february and one last friday. is that right? >> related to this ignition switch? , gmhe first question i have is intending to replace all of the switches for those cars beginning on april 7? >> we will begin shipping new parts. >> are you going to put a completely redesigned switch or the old switches from 2006 and to those cars? >> a switch that meets -- >> a newly redesigned switch or the old switch from 2006? >> the old design that meets the performance and is required. >> i have more questions. you are saying that there is an ongoing investigation and you cannot comment. are you getting updates on a regular basis? from anybody in the compan

ford brought out a new car, the model a, at offered colors and options like gm cars did, but it was tootle for second place, then for third place behind the new company of former gm executive walter chrysler. we live in a world of change, but not all that much has changed in the auto industry since general motors pushed ford from command. gm is still in first, and consumers still watch the advertising and choose among cars that vary more in color and cachet than in costs. when economists talk about supply and demand, they're usually talking about price competition. but the battle between general motors and ford wasn't over who had the lowest price. we asked economic analyst richard gill if that holds for the rest of the economy. what you have in the case of the american automobile dustry, especially in recent years, is competition between a relatively small number of firms. we don't have a monopoly, which means a single firm in control of the industry. we don't have pure competition, which means thousands of firms selling identical products. we have a few firms in control, what economis

the cars where the torque fell well below gm specifications instead of just new cars? why?> what you just said does not match under tab 25. >> it's the bottom of the page. there should be something there. just note that what i said, a positive apologize for that. there was a statement made cobalt is blowing up in their face just by a bump of the driver's knee. >> clearly there were a lot of things that happened. there has been a lot of statements made as it relates. that's why we've hired anton to do a complete investigation of this process. we are spanning over a decade -- >> you don't know why they didn't just replace the switch on the old cars as well as the new cars? >> i do not know the answer to that. that's why we're doing this investigation. >> given the number of complaints about ignitions turning off while driving, why wasn't this identified as a safety issue? >> again, i can't answer specific questions at that point in time. that's why we're doing a full and complete investigation. >> another one. in the chronology gm submitted to nhtsa, gm states it didn't make

they have the keys to the car. >> gm trent ball kuiper said he was disappointed in off the field conduct but commit today having him on the team. >>> a san josefson football player is recovering tonight. jared leaf plays linebacker for the spartans. we spoke with his family tonight. amber. >> reporter: jared leaf played football here and i spoke with the grandfather to ask how he and the family are doing. >> jared leaf has a flair for the dramatics. this is a youtube video of him performing. 6'2", 240 pounds, jared is known for his skill of of football. he played linebacker and a running back. he's a shining star off the field to his grandfather. >> very helpful. he came over and helped me with the yard and things like that. if i ever needed him for anything he's always here. >> reporter: the 74-year-old says jared is like a son to him. the two are close. he visited jared yesterday. the news of his grandson's burn injuries on wednesday night shook him. now, knowing that jared is going to recover, helps. >> he seems to be well taken care of. i heard last night he start today respond prett

. >> we are the people left behind when a loved one got a supposed safe car, a gm car. they anyhow it was dangerous and defective. our daughters and sons and sisters and brothers and mothers and fathers and wives and husbands, are gone because they were a cost of doing business gm style. >> please help us for standing up for what is right. gm knew it was wrong and they are liable for the deaths. >> moments from now we'll talk to the vice chairman on the house committee about why information was kept from the public. another knocks news alert now. >>> president obama making remarks about obama care. a critical dead line has come and gone and questions remain. i am bill hemmer and good tao at home. >>im elizabeth prann. the white house on track to hit or top the target of 7 million enrollees. how many have paid and have coveraging as we hear from kathleen sebelius. >> what we know from insurance companies, tell us for the initial customers it is 85 or 90 percent have paid so far. a lot of companies have different time tables from when their now customers have to send their

that is the total number of cars that gm has recalled the first quarter of this year. saturn,y malibu, the and the g six. the recall adds to the one in 2010, which includes the chevy cobalt. the recall, also in a recall a decade in the making. mary barrow will reportedly make sense of this in her testimony on capitol hill later today. we are going to have more on the story coming up in "lunch money." here is the thing. gm recalls are not the only thing washington is worried about. >> the fbi is investigating whether high-frequency trading firms break the law. are they at non-nonpublic information to gain an edge? there is certainly a question about timing here. michael lewis is trying to sell his book right now on flash trading. the book shows off a multiyear investigation. michael lewis was on 60 minutes over the weekend, laming the u.s. stock markets are rigged because of high-frequency traders. theay not be that he is only one ringing high-frequency trading to the four. eric schneiderman announced on his own that there is an investigation. this was a few weeks ago.

act whenrs too much to gm received more and more reports of cars and engines inning off by themselves 2004 with 2005, in 2006. -- chevrolet after cobalt crashes involving airbags that did not a ploy in 2007. gm's failure to act in the face of additional death, injuries, and complaints went on and on until just two months ago when it finally started to recall these vehicles. what is almost as enraging as gm's failure to act is the transportation department's fatal defectse from millions of car owners. in 2000 i worked with congressman henry and my other colleagues to create the early warning reporting system to deal with the firestone rollover defects that killed more than 250 people. time for the bush administration to implement our law they acquiesced to gm. i wrote an amendment to require automakers to automatically submit documents like accident reports into the early warning reporting system. that way consumers, safety experts, all of the department of transportation could get early warnings before a date of death passes. the bill passed without those requirements. in 2012, the au

are you less likely or, you fine with it, to buy a gm car now? will you switch brand if you own a gm vehicle. or keep loyal? tweet us, @fbnatb. your answers later this hour. ♪ ♪ ♪ ♪ ♪ [ tires screech ] chewley's finds itself in a sticky situation today after recalling its new gum. [ male announcer ] stick it to the market before you get stuck. get the most extensive charting wherever you are with the mobile trader app from td ameritrade. wherever you are with the mobile trader app so i can reach ally bank 24/7, but there ar24/7.branches? i'm sorry, i'm just really reluctant to try new things. really? what's wrong with trying new things? look! mommy's new vacuum! (cat screech) you feel that in your muscles? i do... drink water. it's a long story. well, not having branches let's us give you great rates and service. i'd like that. a new way to bank. a better way to save. ally bank. your money needs an ally. but with less ergy, moodiness, i had to do something. i saw mdoctor. a blood test showed it was low testosterone, not age. we talked about axiron

we are the people left behind when a loved one got into what was supposed to be a safe car. a gm car. >> driving this car was like playing a game of russian roulette with my safety and my friends. you can't explain the fear when you have no control over your car. >> no boyfriend troubles, no wedding date jitters, no children. no family member to care for her as she grows older. just a forever hole in her heart for the daughter she so loved. >> and this exclusive nbc news has obtained a copy of a 2006 memo in which a gm engineer approved the redesign of the switch linked to the recall of more than 1 million cars. gabe gutierrez and tom costello both join me now. tom is on the hill where he was meeting with the family members. you have both been looking into the investigation. tom, gabe, let's start with you on what gm knew and when did the engineer know it? >> well, as you mentioned, the nbc news investigative unit obtained that internal gm memo suggesting a design engineer knew about the ignition switch problem back in 2006 and signed a document authorizing a redesign. that engin

should you get into your gm car?l let's go to a list that was prepared from the -- the iihs, the insurance institute for highway safety, and just today they awarded the chevy malibu with their top safety pick plus. what do you think of that? >> well, that's part of the new gm. the new gm is making some fabulous cars, and anyone who looks another the showrooms are acknowledge that. but, you know, a lot of the problems you were just talking about, they relate to a gm from anywhere from 5 to 12 years ago. and it was a different story back then. >> a guy like me would not go on that word. we would say until they sort out its nonsense let's go for something else. the mazda three makes it on to the list. do you like this one? >> i like it a lot. the looks, the fuel efficiency, the interior design and interface, this is a really well executed vehicle from mazda. >> i like the nissan suvs. the rogue gets a top safety pick plus as well. >> i think the car appeals to a fairly brood audience. it definitely has a look that is di

. >> yes, he specifically tried to get gm to stop avoiding liability for car crashes. to so gm in its bankruptcy managed to push to avoid liability for any crash happening before 2009. so if anyone died in a crash of a gm car before 2009 they couldn't sue the company. >> because of the bankruptcy. >> because of the bankruptcy. >> right. >> and in 2009 bloomenthal was one advocating with eight other attorneys general for this. >> at this opinion i almost worry about the hiebility, this is a big -- liability, this is a big company and has a lot of money. i'm wondering that the financial responsibility is not that horrible but gm is not looking that good. >> the size of the monetary liability and bloomenthal for instance has suggested a fund for victims between $3 billion and $8 billion which actually seems small considering the about. a 6 million vehicle recall, 13 deaths that we know about and the investigation isn't even over and there could be collateral deaths from the basic ignition switch not working and that causing air bags not to work, there are issues with trans

they have the keys to the car. >> gm trent ball kuiper said he was disappointed in off the field conduct but commit today having him on the team. >>> a san josefson football player is recovering tonight. jared leaf plays linebacker for the spartans. we spoke with his family tonight. amber. >> reporter: jared leaf played football here and i spoke with the grandfather to ask how he and the family are doing. >> jared leaf has a flair for the dramatics. this is a youtube video of him performing. 6'2", 240 pounds, jared is known for his skill of of football. he played linebacker and a running back. he's a shining star off the field to his grandfather. >> very helpful. he came over and helped me with the yard and things like that. if i ever needed him for anything he's always here. >> reporter: the 74-year-old says jared is like a son to him. the two are close. he visited jared yesterday. the news of his grandson's burn injuries on wednesday night shook him. now, knowing that jared is going to recover, helps. >> he seems to be well taken care of. i heard last night he start today respond prett

the cars where the torque fell well below gm's specifications instead of just the new cars, why?what you just said does not match under tab 25. >> it's the bottom of the page, there should be something there. just note that what i've said -- i apologize for that but there was a statement made that cobalt is blowing up in their face by a bump of the driver's knee. >> clearly there were a lot of things that happened. there's been a lot of statements made as it relates. that's why we've hired anton velucas to do a complete investigation of this process. >> but you don't know why they didn't just replace the switch on the old cars as well as the new cars? >> i do not know the answer to that and that's why we're doing this investigation. >> given the number of complaints about ignitions turning off while driving, why wasn't this identified as a safety issue? >> again, i can't answer specific questions at that point in time. that's why we're doing a full and complete investigation. >> another one, in the chronology gm submitted, gm states it didn't make the connection between the ignit

the question, though, is, what's going to happen to gm going forward? do consumer caruyers even care about the recalls? joining us, edmonds.com jessica caldwell. all right, jessica, i'm sure you guys have all your fancy shmancy stuff on edmonds.com. are people slowing down their interest and looking at gm cars either with you or on the vehicle lot? >> surprisingly not. we're looking at consideration of edmonds.com shoppers through the entire recall and it really hasn't fell. a lot of these cars are very old. none of them are sold today. if you look at chevrolet which is their big brand, it's pretty much stayed steady as have their other brands. it doesn't look as if that many car shoppers are really paying attention to the recalls and what's happening. >> are we seeing it anywhere on the food chain, jessica? i'm curious in terms of resale values, for instance. i would imagine gm cars have taken a hit on that secondary market. >> well, again, these cars are old. they're not commanding top dollar. a lot of them were lower-priced vehicles. several year s old. in terms of

car safe. joining me personal injury attorney robert hillard. thanks for joining me on the show. this is fascinating story. you say you have a client who had trouble with their gm key chain that we heard so much about. tell us about her. >> that's right. so, general motors told all of their customers in their recall letter that even if you don't have anything on your key chain, if you hit a rough patch of road or have a sudden jarring event such as a pothole, this could still occur. even if you do everything they say in regards to the key. so mary barra tells senator blumenthal on the senate floor, you show me one instance of this happening. when it is just the key and no weight and i will ground the entire fleet in the united states. gerri: tell us about your client. you have somebody who actually experienced this. what happened? >> yeah. i have three of them. i have a client that got the recall letter, took all the weight off the key. was driving to walmart and, suddenly her car died. she had no steering. fortunately she wasn't involved in an accident. so again i sent her statement to the ceo and said, live up to what you said you were going to do. gerri: and

the only car taking a plunge these days are gm's and they are on dry land. ss this year compared to last year. you can blame that on the recall that has forced gm to spend $7 billion. it led to the recall of 2.6 million cars and could get worse for the company rather than get better. joining me is the host of "marketplace" celebrating his 25th year. this is 7 million cars. profits wiped out and now there's an s.e.c. investigation looking into what gm knew and how they knew it. how bad could this get? >> it's going to get really bad. mary barra is not going to lose her job but there are questions about what she knew and when she knew it. there's some things that she was aware of. the fact is that this is not in the short term going to cost her her job. this is going to be with them for a while. it's an extraordinary number of cars. 13 people at least are dead. this is going to be with gm for a long time. >> when she was testing on capitol hill, barbara boxer brought up the infamous ford pinto, 27 people died in car fires in the '70s. here's what she said. >> f

. >> we are the people left behind when a loved one got into what was supposed to be a safe car, a gm car. >> i'm ready to set them down. i don't think they need to be in business. >> the ceo says it didn't meet specifications. but the head of ntsa says gm hid it from the government as well as consumers. the former head of that agency says issued investigator still recommended the government look into the problem. >> they have the authority to research, to investigate, to subpoena information. >> the justice department has opened a criminal investigation into general motors. one piece of evidence will be a document from 2005 in which gm engineers proposed solutions to that switch problem, but the auto maker concluded that none represented, quote, an acceptable business. >>> leland yee corruption scandal, the middleman made his first appearance in court today. keith jackson faces charges ranging from drug trafficking to murder for hire. a judge rule he can be released from jail if he post bail. jackson's lawyer went after the prosecution and the fbi following the hearing. >> they call

a safe car, a gm a car that they knew for years was dangerous and effect if. daughters, sons, sisters, brothers, mothers, fathers, lost. and husbands corporate executives made a decision that hiding a problem with easier and cheaper than fixing a problem. we need to make sure everyone is aware of the defects. cars have been resold and effective notices will not be sold to them. see the inaught to effect this small message about the recalls that was replaced after about seven seconds. it is a say anything about 13 people who have been killed because of this defect. the language doesn't show the urgency of the message. people with these vehicles should get their cars off the roads until the ignition has been prepared to protect themselves and everyone sharing the roads with them. the second part of my mission is to reform the way gm and other car manufacturers do their business. now is the time for congress to act and pass legislation, but will give the public access to life and information. give them the enforcement tools they need to give a warning that this i

for god sakes even if you are strapped for cash, gm you could have found at least that much in the seats of cars you are fixing. the thing would have paid for itself but all right. you decided it cost too much and it's not like the consequences of inaction would -- what are the consequences of insnaks. >> gm says it knows of 13 deaths and 32 crashes connected to a faulty ignition switches and airbags that then failed to deploism consumer advocates say there may be many more. >> jon: mother (bleep). [ laughter ] and instead of fixinging the problem, what -- fixing the problem what is the solution you offered customers? >> gm sent out a service bulletin to dealerships warning drivers not to use heavy keychains. [ laughter ] >> jon: right, no, why fix a problem you created when you could just ask your surviving customers -- [laughter] -- to get rid of all their other keys. hey, here is your problem here, with the -- here is the problem with the car here, you have a house. [laughter] you sell that and any other locked devices and your car should run no problem. [ laughter ] gm has known for over a d