maternity and other services were rated inadequate by the regulator, the care quality commission, inudes addenbrooke's, was put into special measures, but now it's tackled the problems and is rated "good". it was a very big shock for our patients. the boss who helped steer the hospital from the low point of special measures back to where it should be, told me how they went about it. the wider leadership teams invested a huge amount of their time, you know, in some cases well over two days a week, in going out to frontline clinical areas and talking to staff and listening to them and listening to patients about what needed to improve in the organisation. the care quality commission makes clear that while there are successful turnarounds like at this hospital, there are others where there is cause for concern and where care is still falling short. the cqc report said across major hospital trusts in england, 68% were rated as inadequate or needing improvement. 81% was said to need to improve safety but 93% were praised for the caring attitude of staff. but those ratings were done before

the care quality commission say it is a booming industry. ory, they felt the sites were inadequately identifying the patients going online. they would fill in an online questionnaire and passed on the a doctor. they said did they provide a good enough history of the medical concerns so were the appropriate? did the patients understand the risk and benefits? ispoke did the patients understand the risk and benefits? i spoke to a professor about my investigation, which i did for 5 live about this topic last important. we just started to look at the remote consulting doctors online prescribing, it helped us prioritise and we brought forward a numberof prioritise and we brought forward a number of inspections so we had now looked at 11 providers, two of which have been published today, and we are quite shocked about what we found. indeed in those other providers we have also found serious problems and those reports will be published ore the next few weeks. how do you sigh the people going online and getting prescriptions, what would your concerns

the care quality commission today has released guidance. lement they‘re charged for social care. research by bbc london has found that 2a councils in the capital will raise council tax by up to 2%. it could mean an increase of around £60 a year on a band d property in some boroughs. havering council says its growing school aged and elderly population is the reason they‘re putting it up. it means that we have to find a lot of extra money. we built into our budget £2 million increase for elderly adults and for children services. this year, even with that, we overspent by £2 million each. hertfordshire police are warning women to be vigilant following a spate of suspected drink spikings. several women have told officers they fell ill as a result of drinking in the town centre. symptoms of having a drink spiked can include confusion, drowsiness, paranoia and memory loss. the travel. starting with the tubes. the district line cleared. minor delays too for the jubilee line — that‘s eastbound. and a warning that the 0verground will be suspended bet

maternity and other services were rated inadequate by the regulator, care quality commission, in 2015to special measures but it has 110w put into special measures but it has now tackled the problem is and is rated good. it was a very big shock for patients. the boss who helped steer the hospital from the low point back to where it should be told me how they went about it. the wider leadership team invested a huge amount of time, well over two days a week, in going out to front—line clinical areas and talking to staff and listening to them and listening to patients about what needed to improve. the care quality commission makes clear that while there are successful turnaround is like at this hospital there are others where there is cause for concern and we are falling short. the sea qc report said that across major hospital trusts, 62% we re across major hospital trusts, 62% were rated as adequate and needing improvement. 61% needed to improve safety but 93% were praised for the caring attitude of staff, but those are things were done before this winter's extreme pressure on hospitals

maternity and other services were rated inadequate by the regulator, the care quality commission, in's, was put into special measures, but now it's tackled the problems and is rated "good". it was a very big shock for our patients. the boss who helped steer the hospital from the low point of special measures back to where it should be, told me how they went about it. the wider leadership teams invested a huge amount of their time, you know in some cases well over two days a week, in going out to frontline clinical areas and talking to staff and listening to them and listening to patients about what needed to improve in the organisation. the care quality commission makes clear that while there are successful turnarounds like at this hospital, there are others where there is cause for concern and where care is still falling short. the cqc report said across major hospital trusts in england, 68% were rated as inadequate or needing improvement. 81% was said to need to improve safety but 93% were praised for the caring attitude of staff. but those ratings were done before this winter's ex

maternity and other services were rated inadequate by the regulator, the care quality commission, inrom the low point of special measures back to where it should be, told me how they went about it. the wider leadership teams invested a huge amount of their time, you know in some cases well over two days a week, in going out into frontline clinical areas and talking to staff and listening to them and listening to patients about what needed to improve in the organisation. and listening to them and listening to patients about what needed to improve in the organisation. the care quality commission makes clear that while there are successful turnarounds like at this hospital, there are others where there is cause for concern and where care is still falling short. the cqc report said across major hospital trusts in england, 68% were rated as inadequate or needing improvement. 81% was said to need to improve safety but 93% were praised for the caring attitude of staff. but those ratings were done before this winter‘s extreme pressure in hospitals and the coc says the whole system needs a co

the report by the care quality commission also found that four out of five trusts need to improve patient more than 90% were judged to be good or outstanding for the caring attitude of staff. here's our health editor hugh pym. it's the first wide—ranging snapshot of the state of england's major hospitals. the regulator the coc spent nearly three years carrying out inspections following the mid staffordshi re out inspections following the mid staffordshire patient care scandal. this is the first annual report on all of them. one of the key findings is the wide variation in the quality of services. across the major hospital trusts in england, 68% have been rated as inadequate or requiring improvement. 81% of trusts are said to need to improve safety. but 93% were rated as good or outstanding for the caring attitude of staff. there is variation between trusts, there is variation within trusts, there is variation within trusts, you can get a very good service within a trust that's struggling or you can get an individual service that is not doing so individual service that is not doing so well

the regulator for the care quality commission spent nearly three years carrying out inspections followingordshire patient care scandal. this is the first annual report on all of them. one of the key findings is the wide variation in the quality of services. across the major hospital trusts in england, 68% have been rated as inadequate or requiring improvement. 81% of trusts are said to need to improve safety. but 93% were rated as good or outstanding for the caring attitude of staff. there is variation between trusts, there's variation within trusts, you can get a very good service within a trust that's struggling or you can get an individual service that's not doing so well in an otherwise good trust. praise is given to some trusts which have made significant improvements, including university hospitals bristol. the first to go from requiring improvement direct to outstanding between two inspections. i think the findings of the report are very positive for us. i think in the report it acknowledges a lot of the hard work that this department does and a very positive culture for providing

the regulator, the care quality commission, spent nearly three years carrying out inspections followingis is the first annual report on all of them. one of the key findings is the wide variation in the quality of services. across the major hospital trusts in england, 68% have been rated as inadequate or requiring improvement. 81% of trusts are said to need to improve safety. but 93% were rated as good or outstanding for the caring attitude of staff. there is variation between trusts, there's variation within trusts. you can get a very good service within a trust that's struggling or you can get an individual service that's not doing so well in an otherwise good trust. praise is given to some trusts which have made significant improvements, including university hospitals bristol — the first to go from requiring improvement direct to outstanding between two inspections. i think the findings of the report are very positive for us. i think in the report it acknowledges a lot of the hard work that this department does and the very positive culture for providing patient care that we have here

maternity and other services were rated inadequate by the regulator, the care quality commission, includes addenbrooke's, was put into special measures, but now it's tackled the problems and is rated "good". it was a very big shock for our patients. the boss who helped steer the hospital from the low point of special measures back to where it should be, told me how they went about it. the wider leadership teams invested a huge amount of their time, you know in some cases well over two days a week, in going out to frontline clinical areas and talking to staff and listening to them and listening to patients about what needed to improve in the organisation. the care quality commission makes clear that while there are successful turnarounds like at this hospital, there are others where there is cause for concern and where care is still falling short. the cqc report said across major hospital trusts in england, 68% were rated as inadequate or needing improvement. 81% was said to need to improve safety but 93% were praised for the caring attitude of staff. but those ratings were done befor

that's according to the health regulator in england, the care quality commission., a gp and broadcaster, has sent this investigative report. you can just visit treatit.com, at treatit.com all dan has to do... 283 different drugs available for 77 medical problems. no examination needed, just an online form that gets reviewed by one of their doctors and prescription medication delivered to your door within 24 hours. what the website doesn't tell you is that this company was suspended by the cqc in december last year. treatit.com's headquarters are behind me here in bolton. now, last year, as part of an investigation, we went on their website and ordered antibiotics. we posed as a man and said we'd had ear pain forjust a couple of days. but halfway through the form they started asking us questions about being a woman. now, this raises significant concerns about identity checks. then, they sent this medication through the post to treat the ear pain, as a gp i can tell you that i've never given it for this condition, as it simply wouldn't work. that drug wouldn't have k

last october, the regulator in england, the care quality commission, warned the home care sector wase sector. it continues to need to have a long—term, sustainable solution to the problems that it's got. we've carried out our own research that shows that one in four companies are at risk of insolvency. in some parts of england, it's as high as one in three. does that surprise you? i'm afraid it does not surprise me that there are a number of services that are at risk. and we need those services to survive. we need those services to continue to provide good care. it is a real worry that the smaller services that are focusing on providing high quality person—centred care are finding it difficult. as pressure builds on the hospitals in liverpool, carers employed by a council initiative called homefirst are working flat out to free up beds, but even this service is under strain. hiya, you alright? yes. homefirst carer gail bainbridge is helping 79—year—old violet hill, who's back home after a stay in hospital. is it cold out? yes, it's going cold now. hospitals can discharge patients lik

the regulator, the care quality commission found many examples of excellent care and some hospitals improvingdespite extreme pressure. but plenty of areas also where the nhs is struggling. you can get a very good service within a trust that is struggling or you can get an individual service not doing so well in an otherwise good trust. what we are trying to do is to shine a spotlight so that the trusts themselves know what it is they need to improve. this is my local hospital in stockport. i've been here a couple of times myself and with the family. the report today allows us to see how hospitals like this one are performing, notjust the whole hospital but individual departments such as accident and emergency or children's services, and what the report shows is real concerns over staffing, safety, levels of overcrowding and hospitals facing unprecedented pressure. across the major hospital trusts in england, 68% have been rating as inadequate or requiring improvement. 81% are said to need to improve safety but 93% were rated as good or outstanding for the caring attitude of staff. university

it's the first time the regulator, the care quality commission, has launched a prosecution against a ed over its failure to investigate the deaths of hundreds of patients in its care between 2011 and 2015. fund managers aberdeen asset management and standard life have agreed on a merger today, that would make it one of the sector's largest bodies in the uk. the deal would put the group value at around £11 billion, overseeing assets worth £660 billion. the deal is subject to shareholder approval. a zoo in cumbria, where nearly 500 animals died within four years, has been ordered to close. the owner of south lakes safari zoo, where a tiger keeper was mauled to death in 2013, was refused a new licence to operate by the local authority. he now has four weeks to appeal against the decision, as our correspondent, danny savage, reports. south lake safari zoo. conditions for some of the animals here have been so bad it's now been ordered to close. the problem is animal welfare. an inspection in january found poor accommodation, uncontrolled breeding, and exotic animals living in unheated, rat

that's according to the health regulator in england, the care quality commission.chnology change the way we interact with our doctors. more than 40 online companies offer perception services in a glib, but the cqc services say that these could put patient at risk. 0n could put patient at risk. on this website, no examination is needed, just an online form that gets reviewed by one of their doctors, and prescription medication delivered within 24 hours. the site was suspended by the cqc a month ago, partly as a result of our report into the sale of online antibiotics. last year as part of an investigation, we went on their website and order antibiotics. we posed as a man and said we had had ear painfor posed as a man and said we had had ear pain forjust a couple of days. halfway through the form, they started asking us questions about being a woman. this raises significant concerns about identity checks. then they said this medication through the post to treat the ear pain. as a gp, i can tell you i have never given it that this condition, as it simply wouldn't work

the regulator, the care quality commission, found many examples of excellent care and some hospitalstoo, where the nhs is struggling. you can get a very good service within a trust that is struggling or you can get an individual service not doing so well in an otherwise good trust. what we are trying to do is to shine a spotlight so that the trusts themselves know what it is they need to improve. this is my local hospital in stockport. i've been here a couple of times myself, and with the family. the report today allows us to see how hospitals like this one are performing, notjust the whole hospital but individual departments, such as accident and emergency or children's services, and what the report shows is real concerns over staffing, safety, levels of overcrowding and hospitals facing unprecedented pressure. across the major hospital trusts in england, 68% have been rating as inadequate or requiring improvement. 81% are said to need to improve safety but 93% were rated as good or outstanding for the caring attitude of staff. university hospitals bristol is one of those trusts tha

the regulator, the care quality commission, found many examples of excellent care and some hospitalso, where the nhs is struggling. you can get a very good service within a trust that is struggling or you can get an individual service not doing so well in an otherwise good trust. what we are trying to do is to shine a spotlight so that the trusts themselves know what it is they need to improve. this is my local hospital in stockport. i've been here a couple of times myself and with the family. the report today allows us to see how hospitals like this one are performing, notjust the whole hospital but individual departments, such as accident & emergency or children's services, and what the report shows is real concerns over staffing, safety, levels of overcrowding and hospitals facing unprecedented pressure. across the major hospital trusts in england, 68% have been rating as inadequate or requiring improvement. 81% are said to need to improve safety, but 93% were rated as good or outstanding for the caring attitude of staff. university hospitals bristol is one of those trusts that ha

it is the first time the care quality commission, which regulated trusts, has launched a prosecution where a keeper was mauled to death by a tiger, and nearly 500 animals have died over a three year period, has been ordered to close — pending appeal. south lakes zoo had been sharply criticised by inspectors for overcrowding and poor animal welfare. our correspondent danny savage reports. south lakes zoo this afternoon, a visitor attraction as singled out as having so many problems it has now been ordered to close. the issue is animal welfare — an inspection found multiple problems with accommodation and a lack of proper care. we have had reports from the public over many years that we have chased up with the council, with animals having head injuries from feeding experiences where people have been absolutely disgusted at the state of them. it has been an ongoing issue with animal welfare and neglect for even the most basic needs. the zoo has been dogged with trouble. a 24 year—old keeper was killed by a tiger in 2013. her partner told me today that a lot needs to change, but it can b

this the care quality commission has found significant concerns, they found significant concerns, theyne of the problems with online pharmacies if you do not get that face—to—face interaction you get ina that face—to—face interaction you get in a neighbourhood pharmacy. most people want to talk to a pharmacist, they want to be able to see somebody at their convenience, maybe in the evening or weekend. that is just not available with online pharmacies. who are they good for, then? you said they were good for, then? you said they were good for a small group of people but where does it work? rv cert said that the vast majority of people wa nt that the vast majority of people want the online, the face to face interaction. perhaps a small number of people want to use them but most people value the face—to—face, they wa nt to people value the face—to—face, they want to have their neighbourhood pharmacy less than thames walk away and going. the vast majority of the public it is the high street pharmacy that they won. but, the government has recently cut funding for local pharmacies, so there