carlos granda from our station in los angeles shows you how it works. >> reporter: what would yo an angerbelligerent. >> my eyes teared up. because it's such a real scenario and something we reporter: this is a simulation to train employee house to deal with potentially dangerous situations. >> to make sure that we're ready in galleys in case something happened. >> reporter: the tsa is once again holding these special training classes. we've seen incidents of flight attendants getting attacked and passengers fighting. there are more threats than ever for these airline workers. >> it's still a mindset. that's to expand their awareness. situational awareness. expect the unexpected. >> reporter: there's a stimulator here. a full-sized model of an airplane where agents can prepare for any challenge. here's a one-on-one confronting a with an attacker. >> it was an adrenaline rush because it can happen. >> reporter: it being be a life or death scenario. >> we want them to walk away with the confidence that they win that fight. >> reporter: these anger employees hope they'll never have to use th