[laughter] (applause) >>> my name is carol mayer and i teach business at city college of san francisco. in my previous career i worked with information technology systems so i am qualified to comment on this. ccsf's it system is called banner and it's version 2.0, the current one is from 1998. the current revision is 8.8 so there is 16 years much technological upgrades and advances that are missing. yet ccsf administration or special trustee decided unilaterally to lock into a five-year $13 million services agreement with a private vendor without even looking into the cost of just upgrading to 8.8 or even looking to other vendors that are out there like peoplesoft who also have higher ed system. so, i just started asking around. one reason we were given. a new system could take-two years and we don't have that kind of time. our problems were urgent. but this conflicts because you signed a five-year agreement. another reason given was, well, we might not be around in two years so the accjc might sanction us and wonder what we're doing making these big systems investments. that's another