the first is carol roseman, electrical inspector. another electrical inspector commentary mcdermott, 40 years at the department. oscar, 25 years of service. and i am sad to say ann aherne, our secretary, after 35 years, will be retiring. sonya harris, who had been in her stead at this time, will cover those duties. again, welcome to the bic meeting. that is it. >> item 3 is public comment. the bic will take public comment on matters within the commission's jurisdiction that are not part of this agenda. >> good morning. my name is sandy burnback. i live at 570 o'farrell. as i explained last time, we have had some problems. nov's are issued and then there is no follow-up. to emphasize my point, an nov was issued on 5/24 regarding the water heater. on june 16, a second issue wanos issued, along with a certified letter to the landlord stating, and i quote, you are directed to fix the unsanitary conditions. as of the close of business yesterday, nothing had been done. the last thing mentioned on the complaint database was 6/27, where the