and carol. >> tomé, ceo of ups. it's great to have you on.or being with us today. >> good to see you, morgan. >> so i do want to start with the fact that for fourth quarter, your earnings beat expectations. but it was really that full year 2025 revenue guidance and operating profit coming in weaker than expected. and then this news about amazon and the fact that you're going to be tapering some of those volumes here through 2026. that has sent the shares lower. how much of the amazon business piece of this is factoring into your guidance for 2025? >> well. >> morgan, it's great to spend some time with you. and let me just talk a little bit about our amazon relationship. we've been together for nearly 30 years. they are our largest customer, but they're not our most profitable customer. and the contract with amazon came up for renewal in 2025. so we stepped back to take a look at where did we want to take this business going forward. because if we knew if we didn't take action, it would have diminishing returns. so we looked at a number of dif

listen to what ups ceo carol tomé told cnbc about that amazon partnership. >> we knew if we didn't take, it would have diminishing returns. what that means in terms of the guidance is simply this in the united states, our volume will decline in 2020 2025 by 8.5%. our revenues will decline by about 2%, but our profit will increase by 14.5%. >> she actually said. amazon is the largest customer, but it is the least profitable customer. so that that's the reasoning behind it. karen, what did you make of the quarter? >> well not well. it's more the amazon going forward thing. that was. >> the. >> so obviously she talks about it. there's a huge customer low margin business and sort of dismantling some of the infrastructure that they have made to handle the amazon business. i never like shrinking in a in a right in a, in a business that well, it's never. >> good in general. >> i understand why they're trying to do it, but it's still not a good thing that this business, it's low margin. but you do want more revenue. >> okay. we do want to get back to steve kovach. we're getting some more color

. >> ceo carol tomé telling cnbc while amazon is their biggest customer, it is not their most profitable >> our revenues will decline by about 2%, but our profit will increase by 14.5%. we are going to grow in the parts of the market that value our end to end network and value the capabilities that we have been investing in that differentiate us from the rest of the market. >> and servicenow sinking 11%. the software giant's q4 results were in line with estimates, but the full year forecast came in below expectations. still, evercore isi calling it a solid quarter, saying it was a sensible guide against elevated expectations. scott. >> pippa. thank you. we'll see you in a little bit. pippa stephens we're just getting started. up next, top financial advisor rich saperstein is back with us. he's going to reveal the sector he thinks could be a big buying opportunity thanks to deep sea. that's just after the break. we're live at the new york stock exchange. and you're watching closing bell on cnbc. >> ready for the big meeting? >> i have to write this project plan. i just need to reply to 40

we'll be speaking with ups ceo carol tomé in a first on cnbc interview during the exchange.time. guys, leslie, i'll send things back over to you. >> absolutely. that's definitely one to watch, tom. thank you. over the past week, financial markets have been reacting to deep seek, a company with a collection of chinese ai models that undercut offerings like openai in cost and price. now, is the arrival of deep sea a threat to u.s. tech? it's the big question of the week. jon fortt is here to weigh in. hey, jon. >> hey, leslie. >> well, the debut of deep sea is. >> actually a good thing for u.s. tech. quick recap. deep sea. >> is a chinese ai company. >> that. started making. >> waves in tech circles in the middle of last year, but it really burst into the consciousness of the financial world early. last week when it released. >> a large language. >> model called. >> deep sea r1. >> r1 is a reasoning. >> model like openai's. >> o1, but developed using cheaper hardware in deep. seac is. >> making its. >> work publicly available at a fraction of what rivals cost. >> so why is thi