my name is carolyn kennedy. thank you for holding this hearing on the proposed process improvements and thank you for the modifications that you did make to the proposed plan. despite these modifications, our organization strongly opposes several elements of these proposed changes. specifically, that 2011 notice period and the permitting for the rear pop outs. regarding the notice period, 20 days is simply too little time for residents to object to the final proposed project plans that we can only access when the 311 notice becomes available. there are several reasons, first, reducing the period by one third for the disadvantages neighbours who entered the process with -- without any training knowledge or skills in a land use, planning, or design and build. i speak from personal experience. i filed a d.r. among all the stakeholders in the planning process, we residents have the least amount of knowledge, skills and typically, money. this lopsided distribution of resources is a major process issue. it skews the p