i look up carrier i.q. is web site and they actually say right on their website carrier i.q. is unique in this way in the wireless industry because we are the only company the only company embedding software diagnostic software in millions of subscribers cellphones then they can get they said this is actionable intelligence capital. but the whole is going on here well that carrier i.q. was supposed to be doing is basically doing diagnostic work and it's working what done with your cell phone you want to know where bad network spaces where a phone is going to work and when your phone is switched off this is you know basic cell phone work but we're actually finding that they're doing what we know that they're doing is they're tracking not only every keystroke so text message content searches every website you visit phone number style but it's also tracking information such as when you turn your phone on and off or when you turn the volume up or down up and down on your phone or what screen you're visiting on your phone. and then there are third ways there are also tracking in f

it's called carrier i.q.esearcher trevor echhart posted this video on youtube to show how the program record just about every key stroke you make, not what you search for, numbers you call, what you type in as you text or instant message some one. not nearly as private as you thought. now the carrier i.q. website said the program is installed on over 140 million phones. but that it only designed to collect, quote, unquote, performance data. we asked digital lifestyle expert, mario armstrong to break down what it is really doing. >> the bottom line is this software is capturing the data. you can see it in the youtube video. he presses a button. see it in the code. everything from text messages to buttons pressed, apps opened. web searches taking place. here is the deal. many are saying what phones is it on? could be on a lot of phones. no blackberry. microsoft says no windows phone. at & t and sprint say it is on their phones. and iphones said it is not on ios 5. and release a future update that will remove it

it's called carrier i.q.h researcher trevor echhart posted this video on youtube to show how the program record just about every key stroke you make, not what you search for, numbers you call, what you type in as you text or instant message some one. not nearly as private as you thought. now the carrier i.q. website said the program is installed on over 140 million phones. but that it only designed to collect, quote, unquote, performance data. we asked digital lifestyle expert, mario armstrong to break down what it is really doing. >> the bottom line is this software is capturing the data. you can see it in the youtube video. he presses a button. see it in the code. everything from text messages to buttons pressed, apps opened. web searches taking place. here is the deal. many are saying what phones is it on? could be on a lot of phones. no blackberry. microsoft says no windows phone. at & t and sprint say it is on their phones. and iphones said it is not on ios 5. and release a future update that will remove

because carrier i.q. is installing the software before you even buy your phone. >> normally, the way you would protect yourself against something like this so that you wouldn't install suspicious software that you think of as an app. you wouldn't install a suspicious app. in this case, it was already installed. >> we don't know what they are doing with it. this lawsuit is designed to find out what it is and to put a stop to it. >>> attorney ira rothkin filed a lawsuit to put a stop to the information gathering. >> they are installing the software whose only role it is is to siphon off the sites that consumers visit and other type of information and it does so on a real time basis. >> for its part, the mountain view company acknowledges its tracking technology in some 150 million phones. >> carrier i.q. released a statement on their website in response to the lawsuit saying in part they don't record, transmit or store information gained from your smart phone. the company says software makes your phone bett

and i am not talking about carrier i.q. i am talking about wireless carriers that we may obtain information that in some way carrier i.q. may have been involved with. i'd have to get back to you specifically on that question. >> thank you. i appreciate that. in january, the f.b.i. will roll out a facial recognition service in four states. that service will allow state and local law enforcement agents in those states to use a photo of a criminal suspect the way they use fingerprints right now to see if that photo matches up with people already in the system. what protections will the f.b.i. have in place to make sure that innocent people aren't added into this database and to make sure that the service is not used for nonlaw enforcement purposes? >> well, the -- this service will be used solely for criminal law enforcement. and booking photos and the like. it will be made available to other law enforcement in the same way we provide other data to law enforcement, but we will ensure that they are to be used only for approved c

carrier i.q. searches, text messages, and phone numbers and reports them back to carriers. there's currently no way to opt out. >>> music fans are tweeting about the grammy award nominations talking about which artists made the cut. kanye west leads the pack with seven and british singer adele is rolling deep at six nominations along with bruno mars and the food fighters. >>> last night's rockefeller center tree lighting celebration is a popular search on google this morning. justin bieber was among the top performers who helped savannah and al launch the glittering holiday season live here on nbc. a great night indeed. it's 8:03. let's go back outside to al for a check of your weather. >>> you know, they were yelling so loud because they're so ex excited about these pregnant sisters. i couldn't hear what natalie said. you're sisters and both expecting at the same time? >> six weeks apart. >> congratulations. >> thank you. >> do you know what you're having? >> a boy. >> i find out on tuesday. >> a