in terms of operations, there are several staff members, 2 of which are here today, caryn [inaudible] executive director and genie hunt gibbon who is marketing and quhunication manager. in terms of service areas they center 3 main areas that are clean and safe, marketing advocase [inaudible] and management and operations. in terms of the bunch marks we reviewed during the process we looked at 4 items. the first being whether or not their budget amount is in alignment with the management plan, the second is whether union square business improvement district collected 1 percent of [inaudible] whether the various between the budget amount and actual spent for the district were within 10 percent points and whether it business improvement district is indicating what amount they'll care ato the next fiscal year. for bench mark 1, union square business improvement 11-12 and 12, 13, were exceeding the amount in what they allocated to marketing [inaudible] this is attributed to their success in collecting non assessment grant dollars for 2 major street scape improvement projects in the distric