passenger, cassie terry of texas. describes her trip as like quote - "living in a floating toilet."hip lost most of its power after an engine room fire sunday. that meant all kinds of problems. including broken toilets and no hot water. it took nearly five days for the ship to get back to port.. in a nine-page complaint, terry describes unsanitary conditions and long lines to get food. with the rations often spoiled. carnival is offering passengers 500-dollars, a free flight home, a full refund - and a credit for another cruise. >> pam: in a story you'll only see on kron4 news. kron 4's j.r. stone talked with two bay area friends. who were stuck on that cruise ship. >> it smelled like a portta potty at a ball game... to be serious. >> he went on to this cruz - cruise.. and got a balcony room and tried to stay on the balcony as much as possible. >> when everybody was hoarding the food. tweeting in line for a least four hours. you saw things a lot that you did not want to see. >> it is great to be home. >> reporter: we can see these photos, from some of these passengers. with the matt

. >> so let me ask you this, one of your fellow cruisers named cassie terry, maybe doesn't feel as positive as you do, and she's launched a federal suit against carnival, and she's said that the conditions were horrifying. she was forced to wade through human waste, and she's now suing for physical and emotional harm, including anxiety, nervousness, and this part, the loss of enjoyment of life. do you back her? >> well, i would say i don't know her personally, and if she really went through all that, that sounds like a horrible experience. i understand from just an empathetic standpoint, if i had to go through that, i would be in maybe some of the states she's in. i personally wouldn't file a lawsuit, but that's my decision. and i don't know her experience. i feel awful for her. i'm sure the crew feels awful for her. so hopefully it can get taken care of in a positive way and things can move on from there. >> you're in galveston now, and you live in irving, and that's not close. somehow you have to get between point a and point b. are you going to use a vehicle of some sort? >> well, i thin

in a nine-page complaint, cassie terry of texas conditions and long lines to get food. the trouble started when the after an engine room fire last sunday it took nearly five days for the ship to get back to port.. carnival is offering passengers 500-dollars, a refund - and a credit for another cruise. in a story you'll only see on kron4 news. with two bay area friends. who were stuck on that cruise ship. >> it smelled like a porta potty in a ball game it was horrible. tom went on his friend and they tried to staton the balcony. >> we did not want to get sick. why wait for food when everybody was fighting over the food. >> you are seeing a lot of things you did not want to see. it is great to be back because one of the worst things was i did not want to wish it from anybody. >> this is phone from video of his phone videophone-with mattresses. and these showing these sentiments of exactly what happened. >> some we were out there if it was rough seas. it was dark the stabilizers are out and people were scared. and i change my mind i would never go on a carnival i cannot wa

cassie terry of texas describes her last days on the broken down ship as living in a quote.ting toilet". terry says she and other passengers lived in disgusting conditions. and waited for hours for quote. "rations of spoiled food". terry's lawyer says it's too early to say how much money she is seeking in the lawsuit. >> pam: president obama brought his fight against gun violence to his hometown of chicago today. in a speech at a local high school -- he talked again about the teenager who was shot and killed in a chicago park last month. ha-dee-ya pendleton had just performed with her school band at the president's inauguration. >> "in my state of the union i talked about hadiya on tuesday night and the fact that unfortunately what happened to hadiya is not unique. it's not unique to chicago, it's not unique to this country. too many of our children are being taken away from us." earlier today in washington, the president honored 18 americans with the presidential citizens medal. the nation's second highest civilian honor. those honored included the six women who died in the

cassie terry of texas describes her trip as like toilet."lost most of its power after an engine room fire sunday. that meant all kinds of problems.including broken toilets and no hot water. it took nearly five days for it to get back to port.. in a nine-page complaint terry describes unsanitary conditions - to put it mildly. and long lines to get food. she says the food rations were often spoiled. carnival is offering passengers 500-dollars, a free flight home, a full refund - and a credit for another cruise. not surprisingly - some people think that's not enough. all around the bay area up for today, springlike conditions with warm temperatures. right now still in the upper 60s and low '70's. current readings all at 70 degrees. since his day at 69. we will have more warm weather this weekend. the setting sun over the bay. as we go into tomorrow look for more sunny weather and one of the church. the sea breeze will cool things off by the bay, but it will still be upper '60s and '70s for sunday. we will have clout in the morning and time for

cassie terry called her cruise "a floating hell and a floating toilet" that made her fear for her health. she is seeking unspecified damage. carnival says it has not seen the lawsuit and cannot comment yet on it. >>> the travel nightmare didn't end for some of the passengers even after they finally got off the ship in mobile, alabama. can you believe this -- a bus taking them to new orleans broke down on the highway. >> basically we were driving down the road, we're thinking that we're going to get in this warm bed, we're going to have a hot shower, have a good meal. and he starts pulling over to the side of the road, rattling in the back. he gets out and a belt's come loose, you know. we're there for about an hour before we could take off. we don't get in until 5:00 a.m. >> it wasn't over yet for that poor guy. when jacob combs finally made it to the airport, his plane for galveston, texas, you guessed it -- it was delayed. didn't take off for hours. >> we get on this flight that's supposed to leave at 8:30. i'm on my phone, not paying attention. all of a sudden i look at my watch, 9:30

yesterday texas resident cassie terry filed a suit.sking for compensation for physical, and emotional harm, stress, and the loss of enjoyment of life. others are just happy to be home. >> my gosh, we were so excited, so excited. i was jumping up and down. it was like when i saw land it was like no, i did not see land, i wanted to kiss the ground. >> carnival is offering passengers a full refund of their trip. $500 cash and a free cruise in the future. analysts say it'll be hard to win any lawsuits because passengers sign away most legal rights in that fine print of the ticket. >> starting out with a live look here over san jose, saw sunlight overhead. high clouds over a little bit of patchy fog, low clouds along the coastline. not widespread but changes are happening and it's going to lead to a cooling trend into the afternoon. you can see here storm tracker 2 showing you all the clouds overhead but again most of them high clouds, we are still seeing that nice sun, at least pull through. 39napa, 39 santa rosa with the clouds out there