as nhk world's catherine kobayashi reports, the pandemic has driven them to levels not seen since thereatat depressi. >> repeporter: millions o of americans are joioining lines n one wants to join. they spend houours waiting on t phone or staringng at their screen. then, they stand in line for unemploymement benefefits just get by. >> i have not hadad any incncom since lasast d day of march.h. and i'm just like trying to survive this. >> reporter: a decade of job gains vanished within weeks. millions of u.s. workers lost their jobs in april. by comparison, the number in the worst month of the financial crisis was 800,000. earlier this year, the unemployment rate dipped to a 50-year low, 3.5%. some analysts expect it to reach above 15% and the real picture is worse. in general, people must be actively looking to be considered unemployed. but many believe the jobs just aren't out there so they've stopped trying. every part of the economy has been hit. every size of business. every sector. individuals struggling one by one. a restaurant server, a retail clerk, a hotel employee. >> it was