catherine t. macarthur foundation, committed to building a more just, verdant, and peaceful world. and by reva & david logan, committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation, dedicated to heightening public awareness of critical issues. and by tfrontline journalism fund, supporting investigative reporting and enterprise journalism. captioned by media access group at wgbh access.wgbh.org >> for more on this and other frontline programs, visit our website at pbs.org. frontline"the undertaking" is available on dvd. to order, visit shoppbs.org or call 1-800-play-pbs. frontline is also available for download on itunes. >> you're watching pbs. >> be more. pbs. vo:geico, committed to providing service to its auto insurance customers for over 70 years. more information on auto insurance at geico.com or 1-800-947-auto any time of the day or night.

catherine t. macarthur foundation, committed to building a more just, verdant, and peaceful world. and by reva & david logan, committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation, dedicated to heightening public awareness of critical issues. and by tfrontline journalism fund, supporting investigative reporting and enterprise journalism. captioned by media access group at wgbh access.wgbh.org >> for more on this and other frontline programs, visit our website at pbs.org. frontline"the undertaking" is available on dvd. to order, visit shoppbs.org or call 1-800-play-pbs. frontline is also available for download on itunes. >> you're watching pbs. >> be more. pbs. >> susie: i'm susie gharib with a "nightly business report" news brief. american consumers are feeling downright cheery this holiday season. the conference board's index of consumer confidence spiked in december to its highest level in eight months. on wall street, the dow fell 2.5 points, the nasdaq added more than six points, and the s&p 500 tacked

catherine t. macarthur foundation-- committed to building a more just, verdant and peaceful world. and additional funding from the park foundation-- committed to raising public awareness. additional funding for this program is provided by the colorado health foundation, the colorado trust, and the commonwealth fund. >> let there be no doubt: health care reform cannot wait, it must not wait, and it will not wait another year. ( applause ) >> narrator: tonight on frontline, as the federal government begins to grapple with health care reform, frontline travels the country to investigate our broken health care system. we meet americans whose medical bills have driven them into bankruptcy... >> so she says, "well, you're uninsured." and i say, "yes, i am." and she says, "well, how are you going to pay the bill?" i said, "you know, that's a real good question." >> narrator: ...and people who can't afford the treatment they need... >> there isn't any country in the developed world where you would have to put off major surgery because you couldn't pay for it. >> narrato ...and others who ar

catherine t. macarthur foundation. committed to building a more just, verdant, and peaceful world. d reva andavid logan. committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation. dedicated to heightening public awareness of critical issues. and by the frontline journalism fund, supporting investigative reporting and enterprise journalism. captioned by media accs group atgbh aess.bh.org for more on this and other frontline programs, visit our web site at pbs.org. frontline's "the anthrax files" is available on dvd. to order, visit shoppbs.org or call 1-800-play-pbs. frontline is also available for download on itunes. turn to pbs... for stories that define the american experience. it was wild and out of control the flash apparently official revealing our strengths... it shall be called the hoover dam our struggles. he said it is madness beyond measure putting you into history... and taking you to the moment. we have a liftoff these are our stories. it's felt experience our american experience. only on pbs.

catherine t. macarthur foundation. committed to building a more just, verdant, and peaceful world. and by reva and david logan. committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation. dedicated to heightening public awareness of critical issues. and by the frontline journalism fund, supporting investigative reporting and enterprise journalism. >> narrator: there was, after the horror of september 11, the inevitable question: did anyone in the government know? the move from chicago to headquarters in washington was a big promotion for special agent john o'neill. he drove all night from chicago and went straight to the office on a sunday morning. ( elevator bell rings ) he'd just arrived when the white house called. ( dial tone ) ( telephone dialing ) ( telephone rings ) >> it was a sunday morning. >> fbi. >> but i was in my office and i was reading intelligence, and i saw a report that indicated that the man who had plotted the world trade center bombing in '93, the ringleader, ramzi ahmed yousef, he was abo

catherine t. macarthur foundation. committed to building a more just, verdant, and peaceful world. and by reva and david logan. committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation. dedicated to heightening public awareness of critical issues. and by the frontline journalism fund, supporting investigative reporting and enterprise journalism. >> 3407, turn left, heading 3-1-0. turn right, heading 1-4-0. >> right, 1-4-0.u >> miles o'brien: it was february 12, 2009. inside air traffic control at buffalo international everythin[ was running smoothly. continental flight 3407 was on final approach from newark.%;i ñ >> 3407 buffalo. >> delta 1998, turn left. left heading 3-6-0. >> o'brien: then at 10:16, controllers suddenly lost contact with the crew. >> delta 1998... of your right side about five miles. >> o'brien: they scrambled to locate the plane. >> you need to talk to somebody. either state police or sheriff's department need to find out if anything is on the ground. >> it's just blackened and charred wre

catherine t. macarthur foundation. committed to building a more just, verdant and peaceful world. with additional funding from the park foundation. committed to raising public awareness. >> tonight on frontline... for 30 years, americans have played a game with the banks, with the banks holding all the cards. >> changing the terms, raising interest rates, changing the rules of the games. >> consumers use plastic for 100,000 transactions a minute. it has produced billions in profits, and nearly a trillion dollars in debt. >> americans people simply cannot pay back the level of debt that has grown over the last 30 years. >> and the credit card industry even played a hand in the economic meltdown. >> you had consumers refinancing their homes to pay off all their credit cards... >> apply now... >> and then they went back out and filled their credit cards back up. >> now, as credit card losses are piling up, the government is stepping in. >> we need to fix the rules and make them tougher, with a simple, clear, single mission to protect consumers. >> bergman: why hasn't there been credit

catherine t. macarthur foundation. committed to building a more just, verdant, and peaceful world. and by reva and david logan. committed to investigative journalism as the guardian of the public interest. additional funding is provided by the park foundation. dedicated to hghteningublic awareness of critical issues. and by the frontline jonali fund, supporting investigative reporting and enterprise journalism. >>hinojosa: these are the front lines of a new immigration crackdown in america, federal officers from ice - immigration and customs enforcement - on their way to arrest some of the millions of immigrants who are in the country illegally. >>first target, guys, he's got conviction of hit and run. also, he's got duis. he's a final order. he goes to work between 6:30, 7:00 o'clock. any questions? okay. >> hinojosa: these so-called "fugitive operations" are part of an immigration enforcement offensive... >> we're pretty sure the guy's going to be here. >> hinojosa: ...that has reached historic levels under the obama administration. >> the team's been doing surveillance on this ho