miss ch un g, you have three minutes to address the board. >> on july 19, we had provided a copy of this exact maintenance log and the vendor's log. that was not evaluated. we believe the finding os that day were prejudiced. secondly, because our vendor, who has been checking our ph levels for the past three years was able to test that all of the chemical balances on that day were normal. we believe there was an error on the inspector's part which could very well happen. i just wanted to say that based on the findings of that director on july 19 we are definitely prejudiced. because basically they are saying that because the past three and-a-half years we may have not had the correct records or, you know, failure to keep up with maintenance of the logs. i believe the suspension of 30-days is the detriment to the operation of our business. we would like to have the cancellation of the suspension or to have that reduced. >> are you done? >> yes. >> can you walk me through the inspector has said this has been an occurring nightmare since 2013. which did the management change and can you tel