charles lubin -- charles olsen, i'm sorry. charles olsen. >> okay, is he calling in? >> as an attendee. >> okay. hello? >> this is jeffrey nelson. i called in just in case this has happened to me. i just called in in addition to being on the video. >> okay, thank you. >> did he send an email with the phone number? >> i'm not sure who he's talking to. i think he's trying to fix his computer. >> i think he had it unmuted and he just is -- his microphones aren't working. >> anybody else from the permit holder side that has the gentleman's contact information? >> yeah, ms. caroline lee is his associate, and i believe she tried to reach him. maybe she's on the phone with him now. >> i can try and look into -- >> can you call him? >> i'll give him a phone call. we'll see if we can resolve these technical issues or else i will be able to -- just one moment. >> currently he's unmuted right now, so it's on his end that it's broken. >> alex, do you think if we resent the link we sent him before and tell him to enter that way? >> no, i think it's his computer that's not working.