. >> ann marie hodgson, followed by charles rathbone. >> as a recent resident to san francisco i knew i would experience inevitable parking tickets. this is not a complaint. after doing some research about the parking middle unofficial rules, i find they are incredibly hard to fight and given out very liberally because of that fact. it makes sense for sfmta. it means increase revenue for the city. i hope in coming and giving this, not to complain, but to suggest the board discussed different policies for handling of parking tickets, or more broadly how it does business. this -- is this a message san francisco wants to send to citizens and visitors? it makes sense. give up tickets as many as possible since it is hard to get them overturned and we can fill our budget. i am sure you're saying this guy is complaining because he got a few parking tickets and should have parked more prudently. i have a current news article showing the budget crisis in sfmta, which i know you are all aware of already -- it seems that every year is worse than before. the solution the board has come up with --

one member of the public is interested in addressing you, charles rathbone. >> good afternoon again, directors. i am here on behalf of luxor cabs. item 11 -- this is a set of changes to the regulations. deputy director hiyashi solicited speed back from the industry on these, and we are pleased to see the final version includes changes requested by looks or cap, including every word and that prevents inadvertently making our taxi magic product illegal. it is good. we think this is -- all of the changes in here are certainly, i think, are excellent changes. item 12, to my eye, is a good government measure. it shortens and simplifies the cumbersome permit process without sacrificing transparency. it also fixes awkward language regarding the driving requirement, which is kind of been a running joke in the cab industry for 30 years about "intent to drive." i am delighted to see clear, unambiguous language replacing that. our comment is to thank you very much for both of these measures. chairperson nolan: does anyone else care to address the board? this is a lot of work we have been hearin