. >> areil's only support is charlesretta wynn, a community health worker. charlesretta works for a program called momsfrist that supports new and expecting mothers in cleveland's toughest neighborhoods. >> when i got hired, i was just supposed to provide the women with information and support. refer them to organizations that could help them to get some of the things that they need for their babies, because a lot of babies were dying in this neighborhood. >> but over the years, charlesretta has been doing a lot more than just offering health advice. she spends most of her time helping women navigate what she says is a broken welfare system. >> i'm a worker, i need people to work with me, you know, so we can help the situation. >> today, charlesretta is helping ariel get food assistance that has been slow to come. >> she says still hasn't gotten her benefits. she's eight months pregnant. now if she'd have had her benefits at six months like they were supposed to give it to her, she would have had her $75 to get her low-income housing. now they put her on the