. >> good morning commissioners and my name is charlie goss and i manage the program for the san francisco department association and i reported on chicago which has a 56 percent renter population. and they do have a housing code, but do not have housing inspection services, and they do not accept the tenant complaints, they do not issue notices of violation in response to the tenant complaints. and they do not offer the director's hearings, and do not, issue fees or fines. for non-compliance and they do not issue liens. and they do not fund litigation or initiate litigation or provide on-line complaint tracking to get this information, i spoke with a colleague at the chicago apartment association. and which is a similar association to mine in chicago and i also used the city of chicago housing website and briefly spoke with tenant's rights group in chicago. questions? >> okay. >> well, first of all i want to thank you guys for giving us this report. because i heard about it accidentally by providing a meeting and i thought that it will be presented to the rest of the commission. because i