charlie hamilton—kay works with people affected by anti—social behaviour.ddle of 2019, just weeks after tenants moved into arcam house she was already dealing with problems. the behaviour was constant. drunkenness, loud music, suspected drug use. early hours of the morning, late hours of night, constant reports of calls to the police. it was really terrifying. armed police cordoned off the street a few months later when four masked men were seen running out of arcam house, one wielding a machete. all of the residents were immediately told to stay in their homes, doors and windows locked, not to come out until the police told them they could exit their properties. it was absolutely devastating for this community. mark taylor was a housing officer working for my space at the time. he says he'd been told to fill arcam house, and quick. i had issues from the get go with arcam. it always felt too rushed. with vulnerable tenants, their housing benefit is usually paid direct to the provider. it was just assess, assess, assess, assess, get it filled, get it filled.