joining me right now is this amazing trio, the delivery driver, chelsea timmons, and the two homeownersrichardson and doug condon. good to see all of you. >> you, too. >> a warm-up story. boy, do we need that. chelsea, you first. how did all this happen? what was going on? >> as you said, it was just routine grocery delivery. there was definitely a high demand of groceries that day as everyone prepared for the winter storm. nina and doug's delivery was actually scheduled for saturday after this storm hit. the stores were so overwhelmed they couldn't get everything out. sunday there was a backlog of groceries to go out and their order was one of them. it was the one that i happened to accept that day. >> oh, my gosh, so here you are about to make this delivery, you're on this road. now, what happened that you got stuck? describe what happened, and that i understand you did call for tow help, but that didn't happen, so fill in the blanks for me. >> so i got a text from them. i told them i was on the way. i got a text from nina saying, be careful, the stairs are slippery. so i had that in

that's when delivery driver chelsea timmons lost control of her car amid the ice and snow. uple invited her into their home, and chelsea ended up staying five days. she baked them this coke nut cake as a thank you. and when someone loses everything sometimes all it takes is one other person to step up. amara walker now shares this incredible example of the power of one. >> reporter: this new year's eve fire destroyed everything betty campbell owned. >> it started where the air-condition is. >> reporter: even the earn containing her son's ashes are now gone. he died last year after contracting covid-19. >> it was just heart breaking to think that somebody has lost everything that they own. >> reporter: when captain dina alley and firefighters in raleigh responded to scene she found the 76-year-old woman who had recently moved into the shed behind her sister's home was more concerned about getting to work the next day. >> and after she found out she lost everything she asked me if i could find her car keys because she works two jobs and she still had to go to work the next day

like when delivery driver chelsea timmons slid down the icy driveway of people she was delivering to dn't get back out. the homeowners got their groceries and invited chelsea to wait inside, which turned into a five day stay until the weather cleared and a new friendship. then there's the local distillery that decided to open its taps of water and give away free filtered water to anyone with a jug until boil orders are li lifted. or the grocery store that lost power and with no way of checking people out got to leave with their supplies without paying. >> the woman checking out said, don't bother. we don't have time to bag anything. i thought, that's kind of weird. how are you going to ring it up? she said with her arm, go ahead. you can proceed out the store. >> reporter: these feel-good moments stretch beyond human kind. volunteers rescued thousands of sea turtles off san padre island. keeping them in warm pools. a shelter may not be as cozy as mattress max showroom but another example of texas strong. michael holmes, cnn. >> we need more of those moments. thanks so much for your co

. >> wow, last week chelsea timmons says she got stuck outside their home while delivering groceriesed up their home to her. >> just come inside, hang out, we'll figure it out. and you know, at some point we realized that we were probably going to have a houseguest for a few days which was fine, chelsea made an amazing coconut cake the other day too. >> oh, that is the sweetest most heartwarming abduction i have ever seen. this is like if the movie "get out" was made by the hallmark channel. you know these days when everyone is so suspicious and distrustful of strangers, it is really wonderful to hear about a couple that didn't hesitate for a second to help a stranger in need. in fact, you know what, i am going to write them an email, dear american friends. mi an nigerian prince who has lots of money. i can you help me-- the only person who this isn't a happy story for is the guy who ordered could could nuts that never showed up. i mean he was shivering in his house like don't worry, kids, we're going to make it through this, just fine, just as soon as those coconuts get here. let's

in austin, a food delivery driver named chelsea timmons was making her last delivery of the day whenbush. she called a tow truck which had no availability due to demand, so the homeowners offered up their guest room. chelsea spent five nights there. >>> and a woman pulled over in san antonio after she saw a dog alone in a car on the side of the road. while she did save him from freezing to death, it was no easy task. >> he's not very -- he doesn't want to get pet, but i'll be able to bring him in with tortillas i bought. i put some in the back and he jumped in the truck. >> a tortilla saving that dog's life. well, this is just a tiny taste of the huge hearts down in texas. if you would like to help those struggling with a full list of how you can help on msnbcnews.com.

. >> take, for instance, chelsea timmons, a grocery delivery driver, her truck slid on ice in austin,g conneden and nina richardson offered her shelter while she waited for a tow truck. that wait turned into five days. chelsea baked the couple a cake when they insisted that she stay at their home. she said that was definitely not how i expected my valentine's day to go. we had a great dinner and i sat, i was warm, i was fed and it was just amazing and i thought it was just going to be for one night, but here i am day five. >> five days. all right. so our next guest says managers at a grocery store, this is in the austin area, they allowed shoppers to leave with free supplies as the powerful winter storm moved through the state and now he's looking to pay it forward. >> tim hennessy is with us now. tim, good morning to you. so i want you to take us to this moment in the grocery store. first of all, let me ask you, how is your family doing? are you all okay? >> we're all doing great. we have had power since thursday and water since thursday night. so we're doing good, yeah. no problems

that's when delivery driver chelsea timmons lost control of his car amid the ice and snow, she crashed of doug and nina. the couple invited her into their home. chelsea ended up staying five days. she baked this coconut cake for them as a thank you. >>> finally an ohio bomb squad made a surprise discovery responding to a call about a suspicious bag found outside a church. they weren't met with ticking, but purring coming from the bag. six newborn kittens and their mother were discovered with a note saying the mother went into labor the day before. we're happy to report the cats are now safely in a foster home. >>> well, that wraps this hour of "cnn newsroom." i'm kim brunhuber. for viewers in the u.s. and canada "new day" is just ahead, for international viewers it's "living golf." don't settle for silver #1 for diabetic dry skin* #1 for psoriasis symptom relief* and #1 for eczema symptom relief* gold bond champion your skin pain hits fast. so get relief fast. only tylenol rapid release gels have laser-drilled holes. they release medicine fast for fast pain relief. tylenol rapid releas

that's when delivery driver chelsea timmons lost control of her car amid the ice and the snow drivingof these people there ended up crashing into a flower bed outside the home of the couple. she could not get the car backup the drive way. the couple invited her into the h home. chelsea ended up staying five days. thank you. >>> now naomi osaka showing once again she's the person to beat. she beats jennifer brady from the u.s. on saturday. osaka's skills and experience proves too much for brady. she won just under. after the match, she talks about what remains her long-term goal. >> hopefully i play long enough to play a girl that said i was once her favorite players. for me that's the coolest thing that could ever happen to me. i think i have those feelings of watching my favorite players, unfortunately, i didn't get to play -- i just think that's how the sports move forward. >> osaka's fourth grand slam title. i am michael holmes. follow me on twitter and on instagram. don't go anywhere, my colleague robin curnow will be here in just a little bit with more cnn news. (vo) welcome to t