we helped our daughter amber pick out her 2005 chevy cobalt -- ok. sure. we helped my daughter amber pick out her 2005 chevy cobalt because of its highly rated safety features. now we know g.m. is aware of the fact there were problems with the ignition switch before the car was even available to the public and that the problem would result in air bags not deploying and protecting her. i feel that g.m. needs to be held accountable to the public for the deadly and tragic consequences allowing these deadly switches to be used. i believe that it is necessary for the department of justice to conduct a criminal investigation to determine if there is culpability by g.m., who inside the company should be held responsible. it is my sincere hope there will be changes made to the law in order to prevent other families from experiencing our tragedy. it is clear that g.m. is only concerned with their bottom line and not the safety of our loved ones. >> my name is laura christian. i am the birth mother of amber marie rose, the first known fatality of the chevy cobalt de

she was itg in a chevy cobalt. we all got a chance to lk to h and talk about our chilen. >>esterday, the oute automaand addition 1.3 m million hicles are being recalled. is lebratinits 10th anniversary today. the e-mail service has gwno dominate the world of ail with more than 500 million users. e service may not cost you ney but it isotxactly free. they turn a profit by scanning e-mails and using da for targeted a and user profiles. the various departments of google try to one up each other th pranks on april fools'ay. the goals to findokÉmon in locations on google maps. the game is real but the pÉmon masterosition is not. it. good news for the washinon reds say desean jkson agreed to terms with the skins u kn that h met with the team ts morninat redskins headquarters. he had dinr with hd coach metp withndinute some other redskins players. here'a picture showing m .h dngelo hall an wale erit is. we're gting tt tige odwowill miss the masrs thi year. he just had surgery on pinched rve that haseen rting him foseveral nthsurgeryas scessful but reqres someehab time. doctors t

. >> i am that earth mother of the first known fatality of the chevy cobalt defect. at first, there was one. then we were a few. as you see, we are many. >> calling for safety rules, the senate said the parts would have cost just two dollars to replace . >> this is a 2007 chevy cobalt failedn switch that shutting off vehicle airbags and killing innocent victims. >> we want answers. >> talking to some of the victims' family members, one word came up a lot -- accountability. >> it has got to stop now. not until we have suffered more deaths and fatalities. >> they need to be held accountable, and the only way they can be held accountable is to hurt them and the only place they are hurt is in their wallet . >> much is at stake for general motors and its new chief executive. under rusher, she must now show gm is serious about doing the ,ight wing -- under pressure she must now show that gm is serious about doing the right thing. >> open enrollment for the administration health care plan ended monday, and president obama says the sheriff americans with health insurance has

or were incompetent in accepting substandard ignition switches and why they were installed in chevy cobalts and other g-m cars, anyway. i want to know that as much as you do. it's not how we do business today. it's not how we want to design and engineer cars for our customers." the faulty ignition switches have been linked to 13- fatalties. the victims pictures lined the hearing room. in a lawsuit, the families of three teenagers killed allege that the automaker knew about the problem but jeopardized lives in order to cut costs. "what was to have been a simple shopping excursion turned into a death trap as their vehicle, without any warning, lost power. steering wheel locked, power brakes no longer worked and the safety air bags were turned off." the g-m recall has now spread to 2.6 million cars built between 2003 and 2007 and will cost g-m 300-million dollars in the first quarter. congress is also scrutinizing the national highway traffic safety administration, nhtsa, whose investigators did not see a pattern in chevy cobalts accidents in which air bags did not deploy because electrical po

the chevy cobalt because the ignition could move to suddenly off while in ignition. today, ceo mary barra testifies about the defect which the company has linked to 13 deaths. >> there's nothing that she can truly say that's going to make up for any of this. >> reporter: in prepared testimony, barra apologizes to the families and says, quote, i cannot tell you why it took years for a safety defect to be announced, but i can tell you that we will find out. lawmakers will want to know why the company didn't recall the cars sooner. they're focused on a background report that among other things shows issues with the ignition switches date back to 2001. they'll also ask the acting head of the national transportation safety administration why it took twice the time to investigate. >> you don't need dead bodies all over the ground to show it's a safety defect. the agency has the authority to research, to investigate. >> reporter: nhtsa said in its testimony, gm didn't share information that led the agency to launch an investigation sooner. barra met privately with about two

she was killed in a chevy cobalt. >> reporter: as parents of children killed in recalled g.m. vehicles sat down to talk with us in washington, house members were looking at this background report issued before tomorrow's hearings. the report asks, why did it take so long? and gives a time-line of the g.m. ignition switch problem. 2001, a pre-production report for the saturn ion identified an issue. 2002, part supply delphi said, g.m. approved the switch even though it did not meet g.m. specifications. 2004, g.m. engineering inquiry was opened. it was closed one year later, march 2005. a g.m. report said fixes would take too long and cost too much. none of the solutions represents an acceptable business case. four months later, july 29th, 2005, the first death linked to the defect, a 16-year-old killed in a chevy cobalt in maryland. ber rose was terri battista's daughter. >> it is just horrific that money is put over human lives, it's not right and they need be to held accountable. >> reporter: g.m. has admitted the ignition switch on more than 2 million vehicles may suddenly m

part of the process. >> is it correct that gm submitted ew our data -- ewr data concerning the chevy cobalt's. in 2006? yes or no? >> could you repeat that please? >> i'll give it to you again. is it correct that gm submitted ew our data -- ewr data force chevrolet -- four chevrolet cobalt's? >> yes. >> is it correct that the investigation follows a multiple step process in order to determine whether a defect exists in the vehicle? >> yes. >> that process includes an initial and valuation -- evaluation, preliminary of valuation, and engineering evaluation? >> we will act earlier in that stage if we have compelling information there is a defect. we do not wait necessarily to go through the whole process if we have sufficient information. >> let's verify something. is it correct yet the office of defects convened an initial panel in 2007 to investigate the non-deployment of airbags in the 2003-2006 chevy cobalt and i and? -- ions? >> is correct. >> him -- is a correct that the review was printed by fatal crashes? >> that was one reason. >> what were the other reasons? >> we were looking at cons

this is a chevy cobalt 2006 ignition switch.this is the same design but failed to shutting off the vehicle airbags killing innocent victims. we now know that the

she was driving a 2005 chevy cobalt. gm took that black box.t the black box after years of trying. they're looking for answers. thank you for joining us. your thoughts on what you have heard so far in the hearings from gm ceo mary barra. >> if i could answer that, not much. she's -- she has not been for forthcoming. at the hearings yesterday with the house, one of the congressmen asked her if she would be providing a full report, and this question was asked to her four times, and four times she answered it, you will get what is appropriate. so my summation from her behavior at the house hearings is if that is the way that she is speaking to a united states congressman, how can she speak any better to the average person that, you know, their child was an accident victim. i was very, very surprised with that. today when we were at the hearings with the senators, she was very evasive. she spoke continuously about how she was not going to be able to answer the question until an investigation was finished. >> right. >> and the different senators sho

laura christian says that her daughter is the first known victim of the chevy cobalt defect.ber marie rose was 16 years old when her car crashed and slammed into a tree in charles county in the summer of 2005. amber's family says that an investigator found that the accessory mode and because of that, the air bags never deployed. a paramedic told them athe time, it could have made all of the difference. >> we are the people left behind when a loved one got into what s supped to be a safe car, a gm car. a car that gm knew for years was dangerous, anddefective. our daughters, sons, sisters, brothers, mothers, fathers, wives and husbandsre gone because they were a cost of doing business gm-style. >> and understandably very angry mom. several lawmakers are pushing for change and a backing legislation that would require the automakers to report potential prlems like this earlier, and t department of transportation would also have to the publish the information earlier. nbc news is going to have more on the gm safety scandal, and there is a report that suggests that at least one enn

chevy cobalt or any other? >> it would be useful we will work cooperatively really be happy to review. >> so let's reach legislation because if it would not commit to doing of voluntarily they don't want to other families to suffer like they have. so we have introduced legislation of an early reporting system. of bill would require automakers to submit the documents to fatal accidents to the searchable early recording system. civic we're providing input to it requires touches rotation to publish information that it currently keeps secret would you submit that for families across america? >> as he put the bill for reprieved would like to look headed in its entirety and we will work for active labor with nhtsa to mention the most helpful information is brought forward. >> would require the transportation department to upgrade the database to give them the tools they need with the members of that family. can you support that? >> i would like to look at the legislation in its entirety to provide input to and work w

gm would have survived in 2008 and 2009 if folks new today about the issues they had with the chevy cobalt, she says she cannot really answer that. back to you. liz: unbelievable. to quote yesterday, unacceptable considering the documents themselves that she wouldn't comment on and one point yesterday said she hadn't even read them were from general motors. that is a little shocking. >> part of this investigation and well reported. she seems very lawyered up in these answers, to defensive on the company. we will see what the results of the investigation are. liz: defensive or poker face. each time she was hammered by the senators, she kept the poker face. i am sure she was coached to do that also. it is hard for mary barra, she wasn't the ceo, but she was there. what does this company do, jeff? >> that is the thing, she has worked there for 32 years. to hear her resume recounted by some of these senators. we had of the engineering but yohedidn't know anything about , to hear again and again senator boxer at one point said you don't know anything about anything. it was insulting, but she ba

york times" ran a review in which the author wrote about his wife encountering a problem with the chevy cobalt. said she was driving on a freeway when the car just went dead. the only other thing on the can he ring was a remote control fab. in rare cases a chevrolet cobalt while the car is running, when this happens it is still controllable. i find it hard to believe that it was discussed on the paged of the "new york times" and then gm said no big deal engines out cuff all the time. would you consider this a safety issue? >> yes. >> you indicated that you were not aware that gm was investigating the cobalts until december 2013 is that correct? >> i was aware there was analysis related to a cobalt. >> in 50 what was your position. >> in 2005 i believe i was in the manufacturing engineering organization of the company. >> so you were a high level executive at gm responsible for vehicle manufacturing. >> the equipment that we used to build vehicles. >> in one of the nation's largest newspapers raised the issue in this important new issue and you don't result at the time? >> i was not aware that

the new gm. >> ultimately the question for the new gm are the ignition switches safe, would a chevy cobalt be safe to drive home? >> since i were a gm customer if i were to have a recalled chevrolet cobalt would you tonight? >> if you take all the keys off the ring except the ignition key or just use the ignition key, our engineering team has done extensive analysis to say it is safe to drive. >> i suspect cobalt drivers would not take comfort in that advice knowing what has come up. >> well, there seems to be a surge in recalls in the auto industry. how is it affecting consumer conversation around who is looking out for your safety, sean, you have been investigating auto issues now for 20 years. how do you think gm is handling this? did they really mess up here? >> well, certainly messed up, they missed this big problem, they knew about it for a decade and that's why they're on the hot seat on capitol hill today. this surge in recalls though, is also coming in a number of different arenas, we see a whole lot of new technology coming into cars, that technology is proving to be troublesome,

but just a year later she tied when her chevy cobalt crashed and the vehicle's air bags did not deploy. her mother says gm was more focused on profit than on safety. >> we're the people left behind when a loved one got into what was supposed to be a safe car, gm car, car that gm knew for years was dangerous and defective. our daughters, sons, sisters, brothers, mothers, fathers, wives, and husbands, are gone because they were a cost of doing business gm style. >> it was not the only case in 2006, these teens, natasha and her friend amy were riding in a chevy cobalt when the car suddenly lost power and slam into trees. that was in wisconsin. investigators found the ignition was in the accessory position, not the run position, and that they air bags failed to deploy. natasha's father says gm need is to take responsibility for all of the lives it shattered. >> my wife, jane, lost everything. natasha was her only child. there will be no boyfriend troubles no, wedding day jitters , no grandchildren no family member to care for her as she grows older, just a forever hole in the heart. >> at

with the father whose 18-year-old stepdaughter and another teenage girl died when their friends chevy cobalt crashed due to the defective ignition switch. we will also speak with joan claybrook, former head of the national highway traffic safety administration. all of that and more coming up. this is democracy now!, democracynow.org, the war and peace report. i'm amy goodman. three people have been killed and 16 wounded by u.s. soldier who opened fire at the fort hood military base in texas, then took his own life. the gunman was identified as ivan lopez, an iraq war veteran who was being treated for mental illness. he was being evaluated for post somatic stress disorder, but had not yet been diagnosed. president obama reacted to the shooting during a trip to chicago. >> we're heartbroken that something like this might have happened again. i don't want to comment on the fact until i know exactly what is happened, but for now, i would just hope that everybody across the country is keeping the families and the community of fort hood in our thoughts and prayers. the folks there have sacrificed

outelp our daughter pick our daughter chevy cobalt. it had a highly rated safety feature. we know gm was aware the fact that there were problems with the ignition switch before the car was even available to the public and that the problem of the airbags not complying and saving her. gm needs to be held accountable for the debbie and tragic consequences allowing these deadly statistics that deadly issues to be used. they wanted to determine if .here were's culpability by gm it is my sincere hope there'll be changes made to the lot to prevent other families from experiencing our tragedy. is onlyear gm consummate the bottom line and not the safety of loved ones. >> my name is laura. i'm the birth mother of amber. it is the first known fatality of the defects. at first it was one and then we were a few. we are now many. there are still more. this is the tip of the iceberg boast that we are the people who were left behind when a loved one got into what was supposed car. a safe car, a gm a car that they knew for years was dangerous and effect if. daughters, sons, sisters, brothe

the internal signoff form with the lead design engineer for the chevy cobalt apparently signed off on a change to the ignition switch in 2006. now, that engineer, still a current employee at gm, later testified in a civil lawsuit deposition last year that he knew nothing about that change. now, barra was asked about that point-blank why the change was made, why the part number was not changed, and the safety concern was not publicized. and why no recall was issued. now, yesterday, she didn't directly answer the questions, citing the ongoing investigation that gm has commissioned. now, she reiterated that she hoped to find the answers to what happened. in today's senate hearing, however, she did call the part change without changing the part number "unacceptable." and we've reached out to ray degeorgio for comment but have not heard back. andrea, we are still waiting to get some of these clear answers to the specifics, those technical specifications that senators are grilling barra about right now. >> but gabe, she keeps repeating that gm has launched its own investigation, is going to

michael was killed two years ago when his brand new blue chevy cobalt crashed into a rock wall and burstnto flames. at the hearing on tuesday, they will discuss why the recall was not issued until 2014, a decade after they discovered the problem. >> by their own admission, they say we were slow, we were slow as slow could be. but there's slow and then there's intentional refusal to act. and, you know, we're talking about ten years. we're talking about documents that expose the defect for a decade, and a decision if you believe their documents not to fix the defect because of the expense and the cost. >> reporter: robert is an attorney representing 52 openers of gm vehicles including the families of 15 people he says were killed in accidents due to faulty admissions. he says this hearing should be a wake-up call. >> so many of the folks we run across. they are not even aware of the recall, or the dangerousness of he the recall. >> reporter: for renee who lost her daughter five years ago, an apology doesn't go very far. >> what have they done other than say we're sorry and our cars are fin

she was killed in a chevy cobalt. >> reporter: gm has recalled 2.6 million small cars this year including the chevy cobalt because their switches could suddenly move toll off or the -- move to off or the accessory position while the cars are in motion. today the ceo testifies before a house committee about the defect which the company linked to 13 deaths. >> there's nothing that she can truly say that is going to make up for any of this. >> reporter: in prepared testimony, barra apologizes to the families and says quote i cannot tell you why it took years for a safety defect to be announced but i can tell all that we will -- you that we will find out. lawmakers will focus on a background report that among other things shows issues with the ignition switches dating back to 2001. they'll also and the acting head of the national traffic highway safety administration why it device declined to investigate. >> you don't need dead bodies in order to show it's a safety defect. the agency has the authority to research, to investigate. >> reporter: they say in its prepared testimony gm didn't share

the first known victim of one of these crashes involving the chevy cobalt. >> we're the people left behindhen a loved one got into what was supposed to be a safe car. a car that gm new for years was dangerous and defective. our daughters, sons, sisters, brothers, mothers, fathers, wives and husbands are gone because they were a cost of doing business gm's style. >> mary barra did meet with victim's families last night. press reports say she wept they were able to have some conversation. al jazeera spoke with some of the families to hear personal stories first hand. sherry still expecting her son to come home. >> i'm still waiting for him to knock at the door or ask what is for dinner. >> reporter: but michael sharky is never coming back. he was killed two years ago when his brand new chevy coal -- coal battle crashed and burst into flames. >> by their own admission. the ceo says we were slow as slow could be, but there's slow and then there's intentional refusal to act. and, you know, and we're talking about ten years, documents that exposed the defect for a decade, and a decision if you b

s/randy serrano, @randytelemun do amador venia en un chevy cobalt con un interruptor de arranque comofamilias como políticos quieren más transparencia de compañías como gm en cuanto al tema de llo en esa piezausaba q los veh provocando que los sismas elect dejaran de funcionar. s/ mary barra, presidenta de general motors barra asegur que gm se responsabiliza ria por los problemas. pero dijo que no sabia porque la compaÑia tard diez aÑos en informarle a sus clientes sobre el fallo. pero los problemas no paran ah. ayer la compaÑa anunci una campaÑa de revisin para ms de un milln de vehculos de las marcas chevrolet, saturn y pontiac que pudieran tener un defecto en la direccin asistida. pero esta madre dice que ni revisiones ni arreglos a las partes defectuosas son suficientes. s/ rosie cortinas, madre de víctima fatal "aunque nos digan que los van a componer, qué nos va a dar la garantía que otra vez no van a quebrarse? hay una familia aquí que compuso el carro. su hijo se llevó el carro meses después y se mató". ### rs blanca ---en informacion desde mexico; muere enrique "kike plancart

the first repairs are available for the chevy cobalt and the hhr, pontiac and saturn ion and sky. model years 2003 through 2007. other models will be add later on. they are tied to at least 13 deaths. >>> today the feds promise to see the recovery through during a tour of the landslide disaster area in washington state. and, state and federal officials scoured the scene from 3 blackhawk helicopters. the feds have a well cord nateed response, fema is asking those affected to apply for loans. >>> hillary clinton will be making several stops in the bay area this week. on tuesday, the former secretary of state will give a keynote address at a marketing sumit in san prapb. then, thursday, she will give a speech at san jose state university. she refused to take questions from reporters on her stops here. her press reps say it is because she is a private citizen now. >>> state senator yee will be back in court on tuesday in the corruption scandal. tonight getting new insight into possible defense. there is a chance that one of the defendants might turn on the others. >> senator, senator.

gm dealers will begin repairs today on those faulty ignition switches in chevy cobalt and other models more than 2.3 million cars are expected to roll in for service over the next six months for repairs that are supposed to take roughly 30 to 45 minutes. more of those vehicles are ten years old and in the hands of second owners. meanwhile a judge in texas on friday heard motions to tell owners to park the cars until all the repairs are made. >>> google is repairing its efforts to control your living room with a set top box called android tv. major video providers are building apps for the device. android tv is expected to be easy to use, similar to current products on the market like apple tv and the new amazon fire. android tv will proactively suggest shows or movies to watch. like "today in the bay." >> thank you much. >>> i'm a big fan, i think those built in saratoga, love them to death. >> very cool advice from mr. scott mcgrew. we always take his advice, christina. >> it is just a little, tiny building. happy monday. maybe you're heading off to work at one of our giant tech compa

the long-time gm employee was not in charge when the problems surfaced with the chevy cobalt and other small cars. she says gm will not shrink from its responsibilities. at least 13 deaths are linked to the switches. >> my leadership team and i will do what's necessary to assure this doesn't happen again. we will hold ourselves accountable. >> reporter: gm has launched an independent investigation but new information is already emerging about who knew what and when. cbs news obtained an email that shows multiple gm executives including laurie queen the vehicle line executive in charge of the cobalt knew an ignition switch could have been fixed nine years ago. family members of victims are outraged that gm waited so long to take action. they want more than an apology and some are demanding the automaker pull all cobalts off the road for good. >> gm may be looking at ways to compensate victims. it has hired the lawyer who created compensation plans for victims of 9/11, the boston marathon bombing and the bp oil spill. >>> developing news at this hour. 29 people are now confirmed dead in

months ago and told congress she will need time to determine why the automaker did not recall chevy cobalts and other models sooner. >> my sincere apologies to everyone who has been affected by this recall, especially the families and friends who lost their lives or were injured. i'm deeply sorry. >> barra met with some of the families who lost loved ones. >>> a new caltrain station opened up in san bruno. it was a three-year project that cost $157 million to elevate tracks over three street crossings. commuters will wait on a raised platform. the san bruno station was considered one of the state's most dangerous for people crossing the tracks. this will greatly enhance safety for pedestrians and drivers, an elevator will be added in the coming weeks. >>> we'll continue to cover the storm as it develops tonight. we'll have crews fanned across the bay area to show you the conditions outside as they change and the continued cleanup of the damage we already have. we'll be monitoring the traffic also for what we expect to be wet and messy roadways for the evening commute and tracking the storm

selling a version of the chevy cruze hatch back and this morning the new york times calls the chevy cobalt the biggest lemon of cars on the road. yahoo! continues to buy up smaller companies, this time a video company. let's turn to kayla tausche. >> good morning to you, scott. futures are higher after stocks ended march and the first quarter on a high note. the markets rallied on comments from janet yellen. the fed will do all it can to support the u.s. economy. the markets are relatively flat the past three months t dow snapping its winning streak at four quarters. we get data on manufacturing and construction spending t dow jumping 134 monday to 16,457, the nasdaq rising 43 to 4198. yahoo! is reportedly in talks to by a video service for a reported $300 million. "the wall street journal" says the deal could further marissa meyer's effort to add revenue that of course would help yahoo! better com beat with youtube. it works with newspapers and online publishers. and just in time for april fool's day a story about a joker that would be apple co-founder steve wozniak who admits he occasion

lawsuits against the automaker, included a former delphi employee whose daughter was killed in a 2013 chevy cobalt accident. shares of the auto parts giant down about .5% today at 69.73. >>> that drop was nothing compared to the decline in shares of barnes & noble today. they tumbled nearly 14% after one of the bookstore's chains biggest investors ---ing talking about liberty media -- said it sold almost all its stock in the company. >> reporter: a blow for struggling bookstore chain barnes & noble. liberty media's decision to sell its stake is a big turn around from three years ago when the media giant had tried to buy the entire company. settling instead for a 17% ownership cut. today's stock plunge has investors concerned about the company's future. but analysts say there's still plenty to be hopeful about. >> this is definitely a short turn negative for barnes & noble. it's taken away a stable iegz force in a somewhat controversial position. but that said, they still have everything to play for in that you still have microsoft as a large investor in the nook, you still have the channen 26% con

. >> reporter: the defects in the ignition systems on chevy cobalts and other models caused cars to turn off while drivers were on the road. that's led to at least 13 deaths and a recall of 2.6 million cars. again today, barra apologized for g. mchl's handling the issue. >> today's g.m. will do the right thing. this begins with my sincere apologies to everyone who's been affected by this recall, especially to the families and friends of those who lost lives or were injured. i'm deeply sorry, and the men and women of general motors are deeply sorry. >> reporter: senators also wanted to know if the vehicles still on the road are safe. >> if i were to have a recalled chevrolet cobalt, would you recommend that i drive home in it tonight? >> if you take all the keys off the ring except the ignition key or just use the ignition key, our engineering team has done extensive analysis to say that it's safe to drive. >> i suspect that cobalt drivers would not take comfort in that advice, knowing what has come up. >> and senators were also flummoxed because it appears that no one at g.m. has been fi

sarah troutwine's family believes the initial problem, a faulty ignition switch on her chevy cobalt led to her death. nbc confirmed that barra met with families last night, apologizing and saw pictures of some of the 13 victims who died. . >> clearly the fact that it took over ten years indicates that we have work to do to improve our process. >> reporter: congressional staffers sifted through 200,000 documents, including one that shows the gm engineers signed off on a change to fix those switches before testifying, but he knew nothing about it. >> what we would like to see is for general mortgage motors to step back and instead of just triing to make this switch better, build the best possible switch on all the vehicles they have out there. >> reporter: we'll also hear about what government regulators knew and when. now, we have seen the advance testimony from nhtsa's acting director. he's going to say they have a process and they were doing their own investigation of some of this, but they also have a lot of questions about the timeline going on over at gm. he'll say that they may be

york times" ran a review in which the author wrote about his wife encountering a problem with the chevy cobalt. said she was driving on a freeway when the car just went dead. the only other thing on the can he ring was a remote control fab. in rare cases a chevrolet cobalt while the car is running, when this happens it is still controllable. i find it hard to believe that it was discussed on the paged of the "new york times" and then gm said no big deal engines out cuff all the time. would you consider this a safety issue? >> yes. >> you indicated that you were not aware that gm was investigating the cobalts until december 2013 is that correct? >> i was aware there was analysis related to a cobalt. >> in 50 what was your position. >> in 2005 i believe i was in the manufacturing engineering organization of the company. >> so you were a high level executive at gm responsible for vehicle manufacturing. >> the equipment that we used to build vehicles. >> in one of the nation's largest newspapers raised the issue in this important new issue and you don't result at the time? >> i was not aware that

dealerships are expected to start fixing those faulty ignition switches sometime this week on chevy, cobalt and other models that have been linked to at least 13 crash-related deaths. more than 2.3 million car owners are expected to bring their vehicles in to have the switch replaced over the next six month s. the repair should take about half an hour per car. >>> a pair of recalls from ford motor in the bigger of the two, almost 400,000 ford escape suvs from the years 2001 through 2004 are being called back to fix frame parts that could rust and impact the steering. now in a second unrelated recall, nearly 50,000 cars from the year 2013 and 2014 are being brought back to fix seats that weren't properly welded. >>> hate to fly? you're not alone but passengers actually complained less last year that's according to the national airline quality ratings that came out today. phil lebeau joins us now with more. you know, it was a rough winter for flying and it's really surprising that care line service reached a new high. a high in 2013. is that what the report really says? >> well, remember, the

. >> reporter: the fixes will be turn on every single chevy cobalt, saturn ion, saturn sky, pontiac g5, pontiac solstice and chevrolet hhr ever produced, 2.6 million vehicles in all. >> general motors is continuing to comprehensively attack this problem. they're leaving no stone, or in this case, no part unturned that could possibly be involved. >> reporter: the ignition recalls overall will cost the company more in the first quarter of this year than g.m. tede in the first quarter of 2013. repairs are scheduled to begin at dealerships tomorrow and will rekely continue through october. last week, testifying before congress, g.m. c.e.o. mary barra told lawmakers her focus was on fixes not blame. federal regulators say the company is violating an order to turn over all documents related to the recall. g.m. says even though both fixes need to be made, the cars on the road right now are still safe to drive, as long as drivers use the key only. but, scott, they're also offering loners, and g.m. says 22,000 drivers have gone that route so far. >> pelley: the key only and nothing else on the

18-year-old daughter natasha was killed, along with 15-year-old amy lynn rademaker, when this chevy cobalt's ignition failed on a wisconsin road in 2006. the power shut down, the steering wheel locked. there were no brakes. at least 13 deaths have been linked to the faulty ignition switches, which can turn off power unexpectedly. many of the crash victims were young people, driving their first car. mary barra is a gm veteran who recently took over as ceo. today, she faced congress. >> today's gm will do the right thing. that begins with my sincere apologies. especially the families and friends who lost their lives or were injured. >> reporter: but barra was pressed on why the company decided, for nearly a decade, that fixing the ignition was too expensive. >> documents provided by gm show that this unacceptable cost increase was only 57 cents. >> is the company responsible? does gm accept responsibility for the accidents caused by the company's defective vehicles? >> we apologize for what has happened and we are doing a full investigation. >> reporter: gm has now recalled more than 2.6 milli

they're still offering free loaner and rental cars to drivers who are not comfortable with the chevy cobalt. diana. >> all right, abc's susan saulny live for us in washington this morning. thank you. >>> president obama claiming victory after exceeding his goal for health care sign-ups. despite the disastrous rollout, 7.1 million people enrolled in obamacare before monday's deadline, but republicans continue to rail against the affordable care act. the white house still hasn't revealed how many of those signed up had paid their first premiums or how many were previously insured under plans that were canceled. >>> a british submarine has joined the hunt for the black boxes from the missing malaysian airplane. it's a race of time before those are found -- before they go silent. that's going to happen in just a few days. an airline trade group is calling for planes to be redesigned so they can continuously be tracked. meanwhile, ships and planes are once again searching the indian ocean. abc's nikki battiste flew with one of them. >> reporter: we've been above the search area now for about two

should they switch all of the model years for the chevy cobalt, that could have been $10. they are fighting over something as small as $10 that went to the deaths of 13 people. they take away from this is that gm was slow to communicate. slow to act. there is still much left to examine. he will continue to follow the fax. thate ignition switch we're talking about, this is something that was damaged because if you had keys on it, eventually a war out and became broken? being described as one of the leading causes of the problem. the problem where if there was too much weight on the ignition switch it would pull the car into the off position. because of that, we are seeing that possibly the ceo did perhaps no big problem. she is saying that the power steering is unrelated. effect the matter is -- the fact of the matter is there was a problem, they knew about it for years. it is a matter of seeing how they're going about his all thing this pre-that is the big question we will be waiting to find answers to. >> thanks. coming up next, we will have one more striking headline for

the recall adds to the one in 2010, which includes the chevy cobalt. the recall, also in a recall a decade in the making. mary barrow will reportedly make sense of this in her testimony on capitol hill later today. we are going to have more on the story coming up in "lunch money." here is the thing. gm recalls are not the only thing washington is worried about. >> the fbi is investigating whether high-frequency trading firms break the law. are they at non-nonpublic information to gain an edge? there is certainly a question about timing here. michael lewis is trying to sell his book right now on flash trading. the book shows off a multiyear investigation. michael lewis was on 60 minutes over the weekend, laming the u.s. stock markets are rigged because of high-frequency traders. theay not be that he is only one ringing high-frequency trading to the four. eric schneiderman announced on his own that there is an investigation. this was a few weeks ago. he spoke with market makers yesterday. trading ofquency securities produces liquidity. front running the

let me show you some cars recalled out there for sale. 2006 pontiac g 5. 2007, chevy cobalt. 2012 chevy traverse through a dealer. on and on it goes. larry, something should be done, shouldn't it? this is safety issue with the gm cars. >> the issue you found on craig's list why carfax has created a new place for consumers to stop for cars at carfax. you can search inventory of dealers, every single one comes with carfax report. and those reports include absolutely free of charge for used car shoppers whether or not there is open recall on that specific car. i think that is an important consideration. make, model year, level, recall information isn't really actionable for consumers. you want to use the vehicle identification, number, come to a site like carfax and check whether or not you're car has an open recall. gerri: here's my question though because we've heard reports of the carfax is database is not updated all that often. what is going on there. >> we actually load more than 3 1/2 million pieces of information every day. we work with every major manufacturer to make sure that op

the national traffic safety administration noticed warned to claims over chevy cobalt airbags were four times higher than its peers. ignition switches could turn off when chart, deactivating the airbags. they received 29 complaints about airbag failures. year 2000 three-2006. even with all of the complaints and crash reports, in 2007 a review group overruled the defects of the division and determined there was not enough of a pattern to open a formal probe. -- actingd administrator said did not recommend starting a probe because the cobalt and ion did not stand out compared to its peers. clarence bit low call the numbers off the charts. the department of transportation inspector general is reviewing whether the agency acted properly. >> the document release was quickly followed by key management changes at general motors. what can you tell us about that? few hours ago gm announced the head of human resources and communications were leaving the company to pursue other interests. john cook truong was named senior vice president of global human resources. -- john cultrone. besides touting

now general motors is working to fix those 2.6 million vehicles that include the chevy cobalt and hhre pontiac g-5 and solstice and the saturn ion and sky. >> we told you about "heartbleed" yesterday: the major online security vulnerability that could put your personal information at turns out, getting away from it. is not as easy as "changing your passwords." kron 4's tech reporter gabe slate shows us the best way to deal with this new online security problem. >> - when you're on a webiste and you're giving sensitive personal information like your address or credit card number - that actual page where you input that information is typically a "special encrypted page" with beefed up security - in the u=r=l box you will see an "s" appear after the "http". - that is how you know the page is encrypted and safe - that's where this heart=bleed bug exists. inside that encryption technology. - the danger is only on those websites using the encryption system "open = ssl". - but, as i mentioned. a lot of the web uses it - leaving most internet users. at risk. >> we're talking major main stream