we invited several multi-family owners like chinatown, cdc and affordable housing advocates like californiahousing partnership to offer their expertise and inputs on energy efficiency in multi-family affordable. we looked at the esap program, which is focused on low-income residents. and sfpuc provided an overview of their programs. we also invited on the supply side oewd to talk about how they train around energy efficiency. we invited a staff to present on c.c.a.s, on the c.c.a. and what its current priorities are in building out, you know, their energy efficiency offerings. at the time they were more -- really now is the time where we're starting to think about how they're going to be shaped. we invited clean energy and other c.c.a. to learn from their experience how they build built out the energy efficiency offerings. so with that i will turn to the recommendations themselves. i'm sorry you cannot read those. but i'll walk you through them. so there was six broad areas of recommendations that we prioritized. these are based on the case studies and various sections in the report, that p