also my father-in-law is in chinatown sro, too. my father-in-law's building had this bed bug infestation. when he goes to bed, all the bed bugs come out at night. so he got bitten pretty badly all over the neck, the head. he reported to the manager. the manager just did a real routine thing about the bed bugs. so my father-in-law went to chinatown cdc for help. so that was brought to the attention of the health department. so he couldn't even sleep well at night. so we are really hopeful that the legislation will help people to understand how they are treated and get better. we are living in a pretty bad situation once you have bed bugs. so we hope that we could get this legislation done really fast, so things will get better for us. we thank the supervisors to put such an emphasis on improving the environment for us. thank you. >> thank you. i'm going to call up a couple more name cards. [ reading speakers' names ] >> good afternoon supervisors, thank you, my name is jorge potio, a lifetime resident of san francisco and i want to