program directors chris blessinger and eric courtney spend countless hours working with teens in seg. >> talk to me, what was the point of all that? >> i started hating nation. that everybody started fighting. >> where did that get to you? >> right here. >> as we attempted to interview blessinger after her rounds, we got her own feel for the personalities in seg. >> they go through the groups and they learn the skills but then they have to apply those skills. >> shut up. >> you have to have a certain kind of personality and the demeanor to be able to work in a place like this. there's never a dull moment. always things to do and offenders to help. >> you're facing an adult conviction. you're a danger. i can't let you out until this is all taken care of. >> i get threatened at least three times a day here. the cell, i am always in cautious. i will not put myself when something bad could happen. these kids feed off -- if you show fear, they will eat that up and take advantage of it. i've had to wrestle with a few kids or put handcuffs on them. you need to be careful. there are some dang