i'm consumertigator chris chmura.urniture fuss next. >> and happening now, cleanup in parts of maryland after severe weather rolled through parts of the state on sunday. powerful winds toppled trees in a neighborhood in bethesda. the national weather service will send in experts to figure out if there was, in fact, a tornado. a few homes and vehicles were damaged. a person in prince william county was hit by lightning and suffered serious injuries. 4:53. >>> 4:5 right now. two nbc bay area responds to a san francisco women whose sofa wasn't quite sitting right. >> she asked chris chmura and his team if they could furnish a solution. >> she bought a custom couch from basset and paid extra nor a five-year protection plan. a little more than a year later, sunny noticed fabric on the sofa that didn't look like. she shared these pictures with us right here. it is tough to see. but she sees the problem here. and she wanted help. so she turned to basset asking for repairs but got the run around. she said no one came to her h

i'm consumer investigator chris chmura. nbc bay area responds, next. >>> but first, happening now, the man accused of killing 51 worshippers at two mosques in new zealand in march is pleading not guilty to all charges. the gunman party by video link and entered his plea through lawyers this morning. the trial will begin may 4th next year. the shooting was the worst in new zealand's history. we'll be right back. >>>355 for you this morning. taking a live look at dublin. you can see people ready to start their weekend on the road. mike will get us through the commute this morning coming up in just a bit. >>> well, of course we're coming up at the halfway point of 2019. can you believe it? >> chris chmura has a look at what his team has been doing for families like yours. >>> this year we have logged,600 complaints around the bay area. we respond to every one. let's have a look at some of your most recent success stories. myrna in livermore told us about having trouble returning clothes she bought online. we got her a full ref

i'm consumer investigator chris chmura. nbc bay area responds, next. >>> amanda knox is returning to italy and will speak at a criminal justice conference. she is returning to the country for the first time since she was cleared of manslaughter. knox and her former boyfriend were cleared of murder after italy's top court threw out the conviction. 4:54. >>> nbc bay area responds to an east bay pastor whose cross country move did not go as smoothly as planned. >> instead of divine intervention, she turned to our consumer investigator chris chmura and his team for help. >>> good morning. jo green moved to pennsylvania to help lead a new church. the moving company didn't deliver her goods on time. >> they had my him tphal, robe, stove, library. everything i owned. and i didn't receive it until the day before my first service. >> when it did arrive, pastor jo said some of her furniture was damaged. she said zippy shell denied her request for a refund. that's, wh returned to us. two days later, she received a refund of $1300. the

i'm consumer investigator chris chmura. "nbc bay area responds" next.ng burning hot in france. temperatures are breaking records, hitting 113 of southern france. officials are closing 4,000 schools. there's also concern for the elderly. french ministers are warning people to stay inside, to stay cool. more news after the break. >>> nbc bay area responds to dozens of consumer calls and emails every week. >> consumer investigator chris chmura is here to show us some of the team's recent victories for viewers. >> good morning. the year is half way over, and so far, we've helped bay area consumers get back nearly $1.5 million. let's look at some of our most recent wins, homer in american canyon felt misled by a mobile phone seller's promotion. we helped him dial in elva was having problems with a new stove. we worked with the store, and got her a $700 refund. and timothy in sunnyvale was ripped off in an online scam. we got in touch with the payment processor, it then agreed to give tim $424 back. share your consumer complaints with me in person tonight at oracle park before the gi

here's consumer investigator chris chmura.a: good evening and welcome to our nbc bay area "responds" special. for more than three years now, we've been helping people like you all around the bay area with all sorts of consumer problems. since we started in may 2016, we've helped folks from santa rosa all the way down to gilroy get back or save more than $3.5 million. tonight, we'd like to share some of our success stories and help you keep your money where it belongs. we're going to begin with a swindle that can swipe your phone number and your life savings. you're about to meet a san francisco manke.

here's consumer investigator chris chmura.hmura: good evening and thank you for joining us for this "nbc bay area responds" special. for three years now, our team in the consumer investigative center has worked to respond to every call and every email we get. so far in 20e'n $1 million. we hope sharing what we've learned will help you make decisions to save money and avoid costly problems down the road.

here's consumer investigator chris chmura. chris chmura: good evening and welcome to our nbc bay area "responds" special. for more than three years now, we've been helping people like you all around the bay area with all sorts of consumer problems. since we started in may 2016, we've helped folks from santa rosa all the way down to gilroy get back or save more than $3.5 million. tonight, we'd like to share some of our success stories and help you keep your money where it belongs. we're going to begin with a swindle that can swipe your phone number and your life savings. you're about to meet a san francisco manke. and if you have a mobile phone, you are a potential target in the sim swap scam. you've probably seen this message on your bank account, social media, or email that adding a phone number adds security. well, thieves have hacked into this extra layer of protection. they secretly reset your passwords, open your accounts, and steal from you. the scam starts when your cellphones suddenly shows no service. rob ross: i frea

she asked consumer investigator chris chmura to get on that. >> what have you got? >> we got a problem here with auto pay. that was the hang up. if you think auto pay is always accurate, i want you to talk to angela law. she has 16,000 reasons for you to double-check your accounts every month. >>> for more and more americans, the land line telephone is a relic. a piece of the past. but for angela law, a land line is part of her present. >> i'm old school so i like to keep a land line. >> reporter: it dialed up a $16,000 mystery. angela was moving across town and asked at&t to transfer her home phone. her request prompted an unexpected follow-up. >> oh, besides the home phone, you also have a dish network service. what dish network? >> angela said she never subscribed to dish network. it includes her home phone and cell service had also included monthly dish network tv service. since 2008. she'd rung up and paid for more than ten years of charges totaling $16,000 for a service she didn't use. how did she not spot the glitch? she said herl wasnngre auto pai. >> report

i'm consumer investigator chris chmura. dealers aren't telling you about the hazards. so we'll help you spot them yourself. we're back in 60 seconds. a little bird told me you have the fastest internet and now the best mobile network too? yeah and get them together an oh, and this looks great. are these words for sale? go, go, go, go, go. now the fastest, most reliable internet can help you save on your wireless bill. that's simple, easy, awesome. taxi! should i have stopped her? save hundreds of dollars a year when you get internet and mobile together. plus ask how to get $250 back when you switch to xfinity mobile. >>> okay. buying a used car has always been a bit tricky. nowadays there's another red flag to look for. what if that car had been recalled. >> that's a big issue. and does a seller have to disclose that? the answer is no. and a fremont man found out the hard way. his pickup truck caught fire. consumer investigator chris chmura has a warning after doing some undercover car shopping. chris. >> lots of car shopping undercover. we looked at more than cars for

c i'm consumer investigator chris chmura. "nbc bay area responds," next. >>> first out team is always on social media. check out this photo mike inouye shared on facebook, look closely that's nbc bay area's damian trujillo on msnbc last night. follow mike on facebook, instagram and twitter. you're watching "today in the bay." ...6, 7, 8 ♪ ♪ ♪ big dreams start with small steps... ...but dedication can get you there. so just start small... start saving. easily set, track and control your goals right from the chase mobile® app. ♪ ♪ chase. make more of what's yours®. this is and because alling of the devices onching. fred's wifi network are protected with xfinity xfi, literally, nobody's watching. except for millions of you, of course. wait, millions of people are watching? yeah. we're making a commercial. if it's connected, it's protected with xfinity xfi. now that's simple, easy, awesome. xfinity delivers the best in-home wifi experience. plus, add xfi advantage for enhanced network security. click, call or visit a store today

good morning, i'm chris chmura, sitting in this morning for kira klapper.take a look at the slightly warmer microclimate. >> a little bit, mainly for the inland areas. around the coast or in the city this is what you'll see for pretty much the entire day. i think probably around 2:00, 3:00, we have more peeks of sunshine. a live look at the golden gate bridge we have a marine

look out for chris chmura. it will be 63 degrees. nice and cool start tomorrow is when it starts to heat up. the coast in the mid-70s. bae, 83. 89 for the inland areas. it gets even hotter sunday with coastal areas heating up. up to 85 with sunshine. reaching into the mid-90s for the inland valleys. if you're planning to go to livermore rodeo and parade, that starts at 10:00 in the morning. perfect timing because it will be nice and comfortable. mostly sunny skies before the rest of the events going on throughout the day. it's going to turn hot. drink lots of water. we also have the portugal celebration at history park. it's going to be at about 75 degrees reaching into the mid-80s into the afternoon. if you're going to napa valley this weekend, today is the most comfortable day reaching 79. 88 on saturday. and sunday 95 degrees. 80 degrees in santa cruz. lake shasta, it's going to be heating up 68 to 78. and 89 on sunday. so we are getting ready for a big rampup in temperatures. a look at today's temperature trend for san jose. that

i'm consumer investigator chris chmura. nbc bay area responds, next. - hey, mike. check out this time-space wormhole i created. - how's it work? - let me see your togo, and i'll show you. - earl! you have my lunch. - pretzelrami is back, with our famous pastrami and a bigger soft pretzel roll. and try the new turkey bistro , only at togos. >>> nbc bay area responds to a woman who's car failed a smog test. >> chris chmura and his team got involved. >> deborah sue battled a fuel leak in her 2004 e320 sedan. deborah took the car to the dealer. a mechanic there found a fuel leak. deborah says mercedes-benz offered a free fix for that problem in other models but not hers. later, though, deborah says she learned her car was eligible for the free repair but she says stevens creek mercedes told her the free repair period had now expired. that put deborah on the hook for a $3,500 repair bill. she turned to us. we asked the dealer to take a second look. a few weeks later, mercedes-benz accepted the charge. deborah's case taught us a new term to share with you. it's tsb. that

i'm chris chmura. doled out are next. ...6, 7, 8 ♪ ♪ ♪ big dreams start with small steps... ...but dedication can get you there. so just start small... start saving. easily set, track and control your goals right from the chase mobile® app. ♪ ♪ chase. make more of what's yours®. . >>> consumer advice is best served with a side of free ice cream. >> why not? our consumer investigators chris chmura taking our show on the road. he took the treat truck to the giants game. he's live at the ballpark before the giants game on nbc bay area. he says he's on assignment, but i'm not sure. >> i'm not alone. i have recall striker from telemundo 48. mike inouye is directing traffic. we have 1,200 pieces of ice cream and we're getting low. but we're handing it out free. the giants and diamondbacks fans alike. going fast. we're here until 7:00 at lefty o'doul plaza. if compani this year is halfway over and so far our nbc bay area responds team has already helped bay area consumers just like you get back nearly $1.5 mi

consumer investigator chris chmura is here with a story about a "fake" bob redell. a thief pretended to be one of our own nbc bay reporters. >> somebody has been posing loo pull. he claimed he was virtual assistant. bob is not in the market for an assistant. >> i am not hiring anybody. i don't have a lawn or pool person. i do the work myself. >> what is going on here? we set out to figure out why somebody would pretend to be a news reporter who is hiring. we discovered a fraud and an unsuspected job seeker in texas fell for it. tonight at 6:00 how we pieced together the puzzle and the lessons we learned for every one every time you see a job ad online. if you have a consumer complaint, call us or visit nbcbayarea.com/responds. please join us again tonight at 6:00. >> thanks, chris. >>> everybody in the bay area is wondering if kevin durant will stay in a warriors' uniform,e air. >> right now kd is with his business manager in new york de play. durant will likely miss all of next season after tearing his achilles. thompson may re-sign with the warriors if he's offere

i am consumer investigator, chris chmura. nbc bay area responds next. compare comcast business to your current provider. my current service provider does not provide half of what you provide. and to know that i could save money? i'd be thrilled. this sounds like a whole business package, which would be incredible. so what are you guys waiting for? let's do it. (laughs) comcast business gives you a full suite of products with great performance and value. get fast, reliable internet on the nation's largest gig-speed network for less than at&t. that's 120 dollars less a year. better, faster. i mean sign me up. comcast business. beyond fast. >>> 6:23 right now. new for you this morning, a pennsylvania oil refinery is shutting its doors permanently following a couple explosions. more than 1,000 employees will be out of work starting next month. >>> new details for you on the search for a missing university of utah student originally from southern california. >> overnight police in salt lake city searched this home in connection to the investigation of her di

i'm consumer investigator chris chmura.ea responds next. >>> nbc bay area responds to an unusual shipment that was unexpectedly sent back to him. >> he wanted his money back. so chris chmura with the issue and what's the solution? do we have one? >> return to sender. aker case the very nd here and s first involving cereal, breakfast cereal. specifically, oreo o's cereal right there. his friends in norway love this stuff, but they can't get it there, so he sent them a $7 two-pack. seven bucks. he paid the postal service $55 for the 5200-mile journey. ryan filled out the customs forms and says he was assured the cereal was on its way. however, the box soon returned. ryan says norway's customs office assessed a $60 duty on the $7 worth of cereal. ryan feels the postal clerk here who helped him send the box, had given him bad advice on filling out the customs form. so he canceled the shipment and asked for his $55 back. the post office said no. ryan contacted us. >> we reached out to the postal service. it turns out the check b

chris chmura will be handing it out. he won't be alone. >> we will be partnered u.nd we will hand out frozen treats at oracle from 4:00 to 7:00. please do come out and see us at lefty o'doul's plaza. giants fans were helping them fight their consumer gripes. let's talkbon san francisco who asked for our help. over at telemundo 48, consumer investigator arlen fernandez was recently on a mission to assist francisco martinez. he sent a package and it never arrived. he felt he was due $88 refund. mission accomplished. he got all his money back. over at nbc bay area, we helped christine who lives in knob hill. she was getting nowhere with an airline that lost her luggage. we stepped in, contacted the carrier. next thing you know, they paid christine $800 in compensation. no matter where you live, call us any time with your consumer complaints 1-888-996-tips or nbcbayarea.com/responds. i hope to see you at oracle park this evening. i'll be the one with the ice cream truck. >> you might see me there, chris. 4:56. in a few strong women are set to hit the world stage. team u

i'm consumer investigator chris chmura.elped and another option for you next. >>> it has happened again, another foul ball hit a fan at a major league ballpark. now the dodgers are saying they're going to add additional netting to dodger stadium. yesterday dodger star cody bellinger hit a smash, a foul ball. it went into the stands. >> oh, no. >> hit a young girl in the head. oh, man. the girl remained in her seat for 15 minutes holding an ice pack to her head. you see how she looked right there. bellinger checked on her for paramedics. took her to the hospital as a precaution. she is expected to be okay. >> went over just to make sure, she said she was all right. it was obviously a scary situation. yeah, i mean -- yeah, they're close to the playing field. >> last year major league baseball mandated that all 30 teams put protective netting from dugout to dugout and there were a few teams extending it from foul pole to foul pole. >> imagine this. 7-11 telling customers, stay where you are, we're going to bring a slurp ee to

i'm consumer investigator chris chmura. nbc bay area responds, next. >>> and happening now, tracking a developing story in india where they are bracing for a severe cyclone to hit very soon. it is now rolling into town. a quarter million people are being evacuated from low-lying areas. it is poised to hit the western coast of the country with winds gusting up to 106 miles per hour. more news coming up after the break. >>> 4:55 right now. looking out our window over palo alto this morning. if you head out the door, you will find it is still warm, although we will not hit triple digits as we did yesterday. tkaer said might not even notice the ng, though. we'll take it. nbc bay area respo t jose man who faced a recurring mechanical issue with his car. >>> good morning. jerry rhodes said he faced a rocky road wh t suspension on his jeep. the compressor that smooths out the ride malfunctioned five different times. jeep swapped the problem part for free five different times. but on his sixth visit, jerry said he was quoted close

i'm consumer investigator chris chmura. nbc bay area responds next. >>> beverly hills will be the first city in the nation to ban tobacco sales. city council prohibits the sale by 2021. there are a few exceptions, including allowing existing cigar lounges. and hotels guests. stick around. it's 4:52. >>> 75th anniversary of d-day later this week. and already in europe they're marking the anniversary. here are live pictures from portsmouth in the uk. the future king of england prince charles there. behind him, you can't make it out there, you saw a brief shot of hot pink. there you go. the queen is there as well as our own president trump, his wife mellania this morning makig acquaintances there. we have been watching the to a fremont man whose pickup truck blew up in front of his home pr his team to do undercover used car shopping. >> take a look at anthony's truck, or what's left of it. he said the pickup was parked in his driveway and turned off when it suddenly burst into flames. >> extremely grateful that i wasn't in the

i'm consumer investigator chris chmura.area respond milestone to celebrate next. putn >>> we're going to take you back in time just a bit. three years ago this week we put together a new team to stand up for consumers, everyone out there and even people in the newsroom helped. >> we launched nbc bay area respond and tonight we're celebrating that an versually with consumer investigator chris chmura. >> where's the cake? >> there were cupcakes in the newsroom. can you believe it has been three years you have put up with me. >> we love it though. you have helped so many. >> we try. we cut red tape, we right wrongs and when there is money owed, we get it back for you. so far -- >> on day one in 2016 -- >> tonight we are unveiling ow new consumer focus. >> we helped rose in berkley with her auto club. >> it is not a friendly policy to people with disabilities. >> since then we responded to more than 14,000 complaints, and we've helped viewers recover more than $3.5 million. we have closed all kinds of cases, from the $9 carwash

. >> consumer investigator chris chmura shows us the one thing you can do to protect your p.i.n. >> newer chip cards are supposed to be more secure, but thieves are still hacking our accounts. one weak spot? gas pumps. they're not required to take these cards yet, and won't be until 2020. thieves know that. so one way to perhaps protect your account number right now? pay for your gas inside with the cashier instead of at the pump. let us know if you have a consumer complaint. the number is 888-996-tips or online at nbcbayarea.com/responds. >>> well, 4:57htor now. a lot of young men are waking up pro athletes this morning. >> what a dream for them. some familiar faces from the bay area were selected in the nba draft. former san jose state player brandon clarke is headed to memphis as the 2 isst system. k.z. okpala went 32nd overall to the phoenix suns. the injury-riddled warriors had an opportunity to beef up of their roster, with the 28th pick they selected jordan poole from michigan. >>> house speaker nancy pelosi is settling her nba finals bet with canadian prime minister justin trudeau

good morning, i'm chris chmura, sitting in this morning for kira klapper. vianey, let's take a look at the slightly warmer microclimate. >> a little bit, mainly for the inland areas. around the coast or in the city this is what you'll see for pretty much the entire day. i think probably around 2:00, 3:00, we have more peeks of sunshine. a live look at the golden gate bridge we have a marine layer. the sea breeze kept our temperatures cooler yesterday. yesterday was the coolest day we'll see so far this week. today a little bit warmer, but that's going to set us up for even hotter temperatures ahead. we have the high pressure that's going to start to dry us out today and i did bring down the temperatures just a little bit compared to where it had been yesterday morning because the models right now were trending a little too warm. i brought them down into the upper 70s, concord 82, so as far as the main temperature difference, i would say two to three degrees. not a huge rise in temperatures but again, by tomorrow and into tuesday, we're tracking again that h

i'm consumer investigator chris chmura. "nbc bay area responds," next. >>> iran says itil limits on the stockpile of low enriched uranium in ten days. this comes in the wake of suspected attacks of oil tankers the u.s. is plami inblaming ira. iran has denied any involvement. >>> welcome back, everyone. taking a peek outside on this monday morning, getting our work week started. folks headed out the door. this is a live look in palo alto. looks smooth right now. but mike is keeping his eye on all tor him momentarily. 4:55 right now. >>> nbc bay area responds to an east bay man whose unusual shipment was unexpectedly sent back to him. >> so he wanted his money back chmura and his team for help. >> good morning, we've untangled many problems about shipping all kinds of stuff. ryan baker's case is the first involving cereal, oreo o's cereal. his friends in norway love it so they can't buy it there. he sent a $7 two-pack and paid the postal service $55 for shipping. he filled out the customs forms and was assured the cereal with

i'm consumer investigator chris chmura. "nbc bay area responds," next. >>> 5:55 for you right now. nbc bay area responds to a bay area man who wanted his money back. he turned to consumer investigator chris chmura and his team for help. >> good morning, we've untangled many problems about shipping all kinds of stuff. ryan baker's case is the first involving cereal, oreo o's cereal. his friends in norway love it so they can't buy it there. he sent a $7 two-pack and paid the postal service $55 for shipping. he filled out the customs forms and was assured the cereal was on its way. however the box returned. ryan says norway's customs office assessed a $60 duty on $7 worth of cereal. ryan feels the postal clerk here who helped him send the box had given him bad advice on filling out the customs forms. so he canceled the shipment and asked for his $55 back. when the post office said no, ryan contacted us. we reached out to the postal service. it turns out the check box marked "gift" on the customs form here should have been checked, but was not. eventually the sacramento postmaster call

. >> shesk chr if she can furnish the situation, chris chmura. >> cindy wong bough a couch and paid extrayear plan. sunny noticed she started the see fabric on the sofa that did not looked right. it is tough to see but she sees the problem here and she wanted help. she turns to bassett asking for repairs but said she got the run around. no one came to her home to look at the problem she sees right here. that's when sunny turned to us. a furniture tech visited sunny and diagnosed the issue. lint all over the place. bassett's spokesperson toll us this is a common complaint. the fabric from the blankets with peel and leaving the fiber on the sofa. the solution is to shave them off which is what the technician did. bassett was not charged for the home visit, normally was $125. >> got a great consumer issue, call us at 1888-996-tips. we are online, nbcbayarea.com/responds. >>> a bear showed up and got stuck in the tree. a guy spotted near the great yard shopping center. for some reason, it could not figure out how to get down. he did end up falling and crashing into a shed, we are told the bea

. >> consumer investigator chris chmura and what he has been doing for families like yours. >> this yeare have logged 1,600 consumer complaints from around the bay area. we respond to every one. let's have a look at our most recent success stories starting with myrna in livermore. she had problems returning clothes she bought online. we contacted the store, and myrna got a full refund of $55.75. in san jose, kiet told us he was hitting speed bumps trying to get his rv serviced. it wrote off $1,050 in repairs. lawrence in danville asked for our help with a home warranty department. he landed $100. got a consumer complaint of your own? 1-888-996-tips or nbcbayarea.com/responds. have a great weekend. >> you too, chris. right now at 6:00, postgame fight. our exclusive video showing what happened after a toronto raptors executive allegedly shoved and struck a sheriff's deputy. the issue authorities say sparked the confrontation. >>on fans thrilled this morning. the warriors fans, not so much. we'll talk to disappointing people in the bay area hoping for a three peat. >> winning the weather ga

i'm consumer investigator chris chmura. nbc bay area responds, next.th the most millennials living at home. we all live together here. it's myself, my dad, and my husband, and our three dogs. we hear a lot about millennials, but did you know that more than one in four are caring for a loved one. as the years went on, she took on more and more responsibility. so how do you financially prepare for needing care one day? it's something everybody really should think about, but precious few really do. planning for the future together, that's financial wellness. talk to a financial advisor or start your plan now at prudential. >>> well, you know we're on social media because you're there too. it's a 2 coffee kind of morning. be sure to follow me on facebook, twitter and instagram. always nice to have you join. >>> this morning celine dion, las vegas residency, is officially over. >> 16 years at caesars palace on saturday. ♪ >> a new song she debuted to close out her final show. her family joined her on stage, as did a photo of her late husband. all right. ano

. >> she asked chris chmura and his team if they could furnish a solution. >> she bought a custom couchrom basset and paid extra nor a five-year protection plan. a little more than a year later, sunny noticed fabric on the sofa that didn't look like. she shared these pictures with us right here. it is tough to see. but she sees the problem here. and she wanted help. so she turned to basset asking for repairs but got the run around. she said no one came to her home to look at the problem she says she sees right here. we got a hold of bassett corporate. they diagnosed the issue. lint right there. apparently all over the place. a spokesman told us this is a common complaint. he said the fabric from the blankets or sweaters will pill leaving the excess fibers to the fibers on the sofa. the solution is to shave them off, which is what the technician did. they didn't charge sunny for the home visit, normally $125. got a gripe about furniture or any other consumer issue? call us any time at 1-888-996-tips or nbcbayarea.com/responds. >>> thanks, chris. a gas station shooting. it is breaking new

i'm consumer investigator chris chmura. nbc bay area responds next.ng my new spicy chicken strips combo. bigger, tastier strips of juicy chicken with crunchy batter. spice them up with hot sauce or cool them down with buttermilk ranch. try my 100% all-white meat spicy chicken strips combo today. only at jack in the box. so, you went online and got so confused. that your brain went offline. next time, ask your helpful cvs pharmacist. we created a proprietary search tool that analyzes ways to help lower your prescription costs. just drop in... before you conk out. see what you might save at cvs pharmacy. so i'm looking for someone to make tastier... bigger, i was literally born for this. ♪ you had me at fried chicken pacifier. try my new spicy chicken strips combo today. with 100% all-white meat chicken. >>> our team is always on social media. take a look at this right here. mike inouye with his dog trying to cool off after an afternoon walk in that heat. follow mike on facebook, twitter and instagram. >> my dog was trying to get the full belly on the f

i'm chris chmura in for kira klapper. vianey arana has a first look at your weather forecast.still hot and not very humid. >> we are under a red flag warning. temperatures nearing the triple-digit heat. you can see orange hues in there. it will be in place until 5:00 p.m. on sunday. this will bring a threat for the north bay. solano county, all of the surrounding areas near napa as well. relative low humidity remains through today. your daytime temperatures, we're going to be hotter today. yesterday we hit the upper 80s, low 90s. today, upper 90s. even through the south bay. south bay, 96 degrees. san francisco, 89 degrees possibly for today. half moon bay in the upper 70s. santa cruz, nearly 100 degrees. so it will be very hot out there. please be cautious. spare the air alert is in effect for the or north bay >> you made the case. fire season is officially on. let's talk about that. crews spent the day taking down flames around the bay area. they weren't the only concern. smoke drifting in from the sand fire burning in yolo county. this is what the skyline looked like in mar

i'm consumer investigator chris chmura. nbc bay area responds, next. >>> our team is always on social media. check out this photo of kris sanchez. she is sharing this on instagram. she showed local students around "today in the bay" studio this week. you can always follow kris on facebook, instagram and twitter. >>> trending this morning, friends fans have fresh hope that a reunion could possibly happen. . >> number one, do a friends reunion, okay? >> oh-kay. >>. >> listen, i told you this. i would do it. oh. oh, i know the picture shows up. i forget. the girls would do it. and the boys would do it, i'm sure. listen, it's -- anything can happen. >> then they should just do it. jennifer aniston of course. plus, ellen's idea for that reunion. it's today at 4:00 right here on nbc bay area. >>> well, new details on the story that started trending on tuesday. >> this morning we're hearing from the family of a boy who got a trophy calling him the most annoying boy in his fifth grade class. the thing is he is nonverbal and autisti

. >> consumer investigator chris chmura shows us the one thing you can do to protect your p.i.n. >> newerip cards are supposed to be more secure, but thieves are still hacking our accounts. one weak spot? gas pumps. they're not required to take these cards yet, and won't be until 2020. thieves know that. so one way to perhaps protect your account number right now? pay for your gas inside with the cashier instead of at the pump. let us know if you have a consumer complaint. the number is 888-996-tips or online at nbcbayarea.com/responds. >>> right now 6:00, rising tensions, president trump reportedly backing off military action against iran this morning. the back-and-forth that developed overnight after yesterday's drone dispute. >>> paying up. victims of devastating flooding from coyote creek are finally getting money. the settlement the water district just agreed to pay. >>> plus improving understanding, a first of its kind effort in santa clara county to better serve the needs of the lgbtq community. what's happening today and what will it mean for the future? "today in the bay" continu