first i'll call for public comment and have chris christensen. sorry. public comment? seeing none public comment is closed. colleagues commissioner woo hoo >> thank you so much. i appreciate i know a lot of work went into giving this report but think the is very important as we celebrate the success of a new terminal and think we all agree it is beautiful and pleny people comment on seeing all the cruise ships coming in so i want to celebrate along with the staff with our terminal operators that we have done a good job. obviously there are areas we are still trying to work through and i do have a couple of questions. the order that you presented which is the cruise ship business. you mentioned that the customs made changes, can you explain what they did to make the process work faster because i also want today comments on my recent experience going through san francisco airport so i know they are making improvalment all around >> i know enough to be dangerous and what they have done-there was a specific change that had to do qu foreign passengers coming off cruise ship