chris hopper has story. >> reporter: the university of texas web site and a linkedin profile show us dr. cross is resident obgyn. she's also a black female. in this viral, she claims her race and sex trumped her medical experience on a -- she says a fellow passenger needed medical assistance and a flight aden can't stopped her saying put your hand down, sweet tee, we're look for doctors or and eventually a white man stepped in to assist. she claim it is flight attendance apal apologizeed and offered her sky miles. she said no thanks and planned to take it to the top. four days later, delta facebook is, passengers threatening to stop flying, one long-time delta customer response tonight. if my life was in a danger and a flight attendant wouldn't allow a doctor to help me because she didn't fit profile of what a doctor should look care at all. your employees are a direct representation of who you are as a company. i cannot continue to support any company that puts bias and prejudice over lives. tonight delta says discrimination of any kind is never acceptable. we have been in contact w