commissioner that is not here today that i would like to at leacknowledge and recognize, and that is our chris romero. i would like to thank chris. he is a friend of mine. i did not know him before i joined the commission, but when i joined, he was here already. we went through some rough times on the commission, but commissioner romero and i -- we talk and we smiled, and we knew when the tide turned. it was when we started moving the commission and the department to what it is today. i am great bull -- grateful that chris was there when i joined. i also wanted to mention commissioner mel murphy was absolutely a godsend when he came on to the commission. when he arrived six years ago, we really moved the commission and the department towards where it is today. it has been fairly rock steady since then. with a bpr, the business -- whatever bpr stands for. [laughter] so that broke the commissioners and city staff knows what they should be doing, how they should be acting towards the public, towards each other, and so on and so forth. we started the permanent processing, and we improved that. we got the